Supervisory Information Technology Specialist - PBGC
About This Position
This position is located in the Pension Benefit Guaranty Corporation's (PBGC), Office of Information Technology (OIT), Business Innovation Services Department (BISD). This announcement may be used to fill similar positions within the corporation.
Qualifications
All qualification requirements must be met within 30 days of the announcement closing date. To meet the minimum qualifications for this position, you must meet the specialized experience qualifications and/or education for the grade at which you are requesting consideration. Specialized Experience: Applicants must have at least one year of specialized experience at the GS-14 grade level in the Federal service or equivalent to the GS-14 grade level in the private sector.
Specialized experience is experience providing IT services and support to the enterprise, including IT business solutions driven by customer requirements; maintaining and safeguarding business and infrastructure systems; overseeing the acquisition of IT resources; and providing IT program management functions for IT business solutions or systems. This experience includes providing leadership, management, and technical guidance to IT Project/Product Managers and IT Specialists who plan, organize, direct, and control the delivery of operations and significant improvements to business solutions. Examples include: Guiding Agile and Continuous Integration/Continuous Delivery (CI/CD) application across enterprise programs to ensure rapid delivery, quality, and alignment with organizational strategy; managing major multi-year IT initiatives carried out through multiple related IT projects; leading IT Project/Product Managers, IT Specialists, or contractor teams; defining program scope, requirements, risks, resources, and deliverables; aligning IT programs with enterprise architecture, IT portfolio management, budget, security, and investment requirements; and presenting recommendations, business cases, or technical proposals to senior leaders and stakeholders.
Time-In-Grade Requirement: In order to be eligible for this position, all current Federal employees must provide proof of meeting the time-in-grade requirement (i.e., at least 52 weeks of experience at the next lower grade level in the Federal service). This information must be in both your resume and on an SF-50. Those who do not provide proof of having met the time-in-grade requirement will be deemed ineligible for this position.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).
You will receive credit for all qualifying experience, including volunteer experience.
Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
In addition to the above, your experience must demonstrate the following competencies: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Major Duties
The candidate selected for this position will: Manage one or more major multi-year IT initiatives of complex and large magnitude requiring the work to be carried out through multiple related IT projects. The IT Program Manager leads, coordinates, communicates, integrates and is accountable for the overall success of the program, ensuring alignment with agency statutory requirements, Corporate and IT Strategic Plans. Innovate and employ Agile practices to create, improve, and operationalize IT Products/Systems used by BISD's customers in performing their everyday work to fulfill PBGC's mission.
Lead IT Project/Product Managers and contractors to utilize Continuous Integration/Continuous Delivery (CI/CD) to leverage Enterprise platform to the fullest. Prepare and present proposals and position papers to key stakeholders (e.g., IT and Business Program and Project Managers, CIO Senior Leadership, CIO and CIO's peers) for technology direction concurrence.
Education
NO EDUCATION IS REQUIRED.
How You Will Be Evaluated
Referral: You will be assigned to one of three quality groups. Each group represents a quality level (i.e., Best Qualified, Qualified, Minimally Qualified). Candidates will be considered in quality group order. If you are among the top qualified candidates, your application may be referred to a selecting official for consideration.
You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring policies). If your resume does not support the answers you gave on the assessment questionnaire, you may be rated Not Qualified or you may be placed in a lower quality group.
Your name will be placed in one of the three following quality groups: •Best-Qualified - highly proficient regarding the knowledge, skills and abilities (KSAs) related to this position. •Qualified - competent regarding the knowledge, skills and abilities (KSAs) related to this position. •Minimally Qualified- possessing only the minimum qualifications required for this position.
Your qualifications will be evaluated on the following knowledge, skills, and abilities (KSAs): 1. skill in applying IT program management principles, methods, policies, frameworks, and practices sufficient to lead major enterprise IT initiatives; align programs with strategic, lifecycle, and capital IT investment plans; manage risks and resources; and ensure delivery of mission-focused IT products and services 2. skill in applying Agile project and product management practices to establish scope, estimate and monitor costs, coordinate teams, inspect work, evaluate contractor performance, and deliver improvements to IT products and systems 3. skill in applying IT principles, methods, standards, and practices sufficient to provide strategic direction for IT operations, enterprise platform use, DevSecOps, CI/CD, release management, and delivery of IT products and services 4. skill in written communication 5. skill in oral communication Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are best qualified based on the content of their resume and their responses to the assessment questionnaire. Best qualified will be referred if all required supporting documentation has been provided. Candidates who apply under Noncompetitive procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume, supporting documentation submitted and their responses to the assessment questionnaire.
Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
You may preview questions for this vacancy.
Additional Information
PBGC encourages qualified applicants with disabilities to apply. If you are requiring reasonable accommodations, please contact PBGC's Reasonable Accommodation Coordinator, Denorse Prince, at (202) 299-4026 or [email protected]. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.
All Veterans are encouraged to visit CareerOne for resume writing tips and skill conversion terms. If you believe that you have been subjected to discrimination, you may contact the PBGC Office of Equal Employment Opportunity (OEEO): OEEO Main Office Phone: 202-229-4363 Email: [email protected]
How to Apply
In order to be considered, submit all of the required information (including your supplemental documentation) before midnight EST on the closing date. If you are not able to apply online or require reasonable accommodations, contact Denay Austin on (202) 229-6532 or at [email protected] no later than 5:00 p.m. on the day before the closing date of this vacancy announcement. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. Please complete all the steps in the online application process at USAJOBS (www.usajobs.gov).
You may make updates to your information at any time prior to midnight EST on the closing date of this announcement. Register with USAJOBS, which will store your information and resume.
You will only need to complete this step once. Locate and review the vacancy announcement on USAJOBS.
Click the “Apply” link and then select a resume to submit with your application. If you do not have a resume to select, or you want to upload a new one, click “Add Resume” and upload your resume. You can also click “Edit” to edit an already-uploaded resume.
Once you have selected a resume, click “Save and Continue.” Add or remove your supporting documents. Once you have attached your resume and supporting documents, review your application package to ensure that they have been attached, then check the box next to “I acknowledge that I have reviewed my resume and document(s).” Then Click “Save and Continue.” Complete the “Include Personal Information” page and click “Save and Continue,” On the “Continue Application with Agency” page, read the terms and certify by checking the box if you agree. Then click “Continue to Agency Site.” This will take you to the application for the position.
Click “Apply to this Vacancy.” Complete or review the eligibility questions, which determine the types of positions you are eligible for. Specify which series, grade(s), and location(s) you wish to be considered for.
Complete the online vacancy questions, then click "Finish".
You will continue to the Vacancy Documents page. Review your attached documents from USAJobs. If there are other documents that you need to attach, upload those here as well.
You will then see a summary of your application, including the documents that you submitted. You are strongly encouraged to save or print a copy of this page as proof of submission and receipt of your application and documents. To finish, click "Submit Application."
Required Documents
RESUME: You must submit a resume.
Your resume must include your name and contact information and should clearly show your possession of the specialized experience and KSAs so that we can determine your qualifications for this position.
Your resume should be specific to the position you are applying for, relating your skills and experience to those noted in the job posting. Please limit your resume to two pages. If more than two pages are submitted, only the first two pages will be reviewed by Human Resources and the hiring manager to determine your eligibility/qualifications.
PLEASE DO NOT include photographs, hypertext/hyperlinks, or other inappropriate material or content. This information will not be used to make eligibility or qualification determinations. COVER LETTER (OPTIONAL): Your cover letter should state your interest in this position and the strengths that you feel will make you an asset to the Pension Benefit Guaranty Corporation.
We will not use your cover letter to determine your qualifications; however, your cover letter will go to the Selecting Official along with your resume if you are referred. SF-50 (NOTIFICATION OF PERSONNEL ACTION): All status candidates or reinstatement eligibles must submit an SF-50. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade.
Submit your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted); also include your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
Please note that it may be necessary to submit more than one SF-50 to show that all requirements have been met. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.