Federal

IT Specialist (ENTARCH), GS-2210-14, FPL 14 (Direct Hire)

Federal Student Aid Β· Department of Education
πŸ“ San Francisco, California GS-14 $127,829 - $197,200/yr
Posted: May 21, 2026 Deadline: Jun 1, 2026 (Closes in 11 days)

About This Position

This position is located in the U.S. Department of Education (ED) Office of Federal Student Aid (FSA), Office of the Chief Technology Officer. FSA is a Principal Office of the United States Department of Education responsible for awarding billions of dollars in federal student aid funds. Our vision is to be the most trusted and reliable source of student financial aid, information, and services in the nation.

Qualifications

Minimum Qualification Requirements You may meet the minimum qualifications for the GS-14, if you possess the specialize experience. Specialized Experience for the GS-14 One year of experience in either federal or non-federal service that is equivalent to at least a GS-13 performing two (2) out of three (3) of the following duties or work assignments: 1.Experience managing programs in Identity and Access Management while leading change, budget, and reporting while managing the ongoing delivery, operations, maintenance, and enhancement of systems, ensuring reliability and accessibility. 2.Experience leading people or a team towards meeting a program's vision and goals; and working with business and technology leadership and staff to further IT objectives and manage organizational changes, and IT modernization efforts using Agile methodology, and DevSecOps (Development, Security, and Operations). 3.Experience in resolving problems, balancing conflicting program interests, adapting approaches to meet program or project objectives to include NIST guidelines, identity governance, Zero Trust, SAML, MFA, FISMA, and system integration. Basic Experience Requirements You must possess IT related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the four competencies listed below.

  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (e.g., ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (e.g., technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs).

You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).

  1. Knowledge of the latest IT management concepts, theories, principles, practices, and techniques sufficient to enable the incumbent to oversee and direct IT programs, and to advise other IT experts, IT project managers, and management officials on a variety of situations and issues that involve applying or adapting new theories, concepts, principles, standards, methods, or practices
  2. Ability to summarize and communicate complex issues, relevant analyses, and programmatic options to senior leadership and to interact and communicate with key managers, technical experts at all levels, personnel throughout the organization and external partners.
  3. Skill to manage a diverse group of stakeholders, developing detailed plans, goals and objectives for the long-range implementation and improvement of the program, or developing criteria for evaluating program effectiveness.
  4. Knowledge of Identity Credential and Access Management systems, policies, and processes, sufficient to resolve problems, balance conflicting program interests, and depart from previous approaches in effort to meet program or project objectives.
  5. Ability to create and manage teams composed of individuals representing various units within an organization that facilitates enterprise cooperation and teamwork, supporting constructive resolution of conflicts as part of its efforts to develop a solution.

Major Duties

APPLICATION LIMIT: This vacancy announcement is limited to the first 200 applications received and will close at 11:59PM Eastern Time on the day that we receive the 200th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. We encourage you to read this entire vacancy announcement prior to submitting your application. As an IT Specialist (ENTARCH) IAM, GS-2210-14, you will be responsible for: β€’ Managing the ongoing delivery, operations, maintenance, and enhancement of the Identity and Access Management (IAM) system as the system and security architect ensuring the systems reliability and accessibility. β€’ Managing audit reviews of the IAM system and services; and institutes measures to ensure awareness and compliance. β€’ Working with the business and technology leadership and staff to further the objectives and manage organizational changes associated with the IAM system. β€’ Reviewing associated technical proposals and costs, to obtain application contractor support and services and reviews and addresses vendor assumptions and risks. β€’ Coordinating internal and external stakeholder communications relating to the IAM program Including those with FSA Senior Leadership.

Conditions of Employment

Condition of Employment: As a condition of employment for accepting this position, you may be required to serve a probationary period or trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: β€’ Your performance and conduct; β€’ The needs and interests of the agency; β€’ Whether your continued employment would advance organizational goals of the agency or the Government; and β€’ Whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period OR trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment.

We will consider all qualifying experience, including any volunteer experience.

Education

Education cannot be substituted for experience for this position and grade level.

How You Will Be Evaluated

We will review your application and documentation submitted to ensure you meet the basic qualification requirements.

You will be evaluated based on how well you meet the qualifications and competencies listed in this vacancy announcement.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), and the result of the Monster Competency Based Assessment(s) required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Non-Supervisory: Oral Communications, Writing, Interpersonal Skills, Problem Solving, Teamwork, Technology Orientation, Customer Service, Attention to Detail and Self-Management You will be evaluated to determine if you meet qualifications required, and on the extent to which your application shows that you possess the knowledge, skills and abilities associated with this position as defined in the Qualifications section. Please be sure to give examples in your resume and explain how often you used these skills, the complexity of the knowledge you possessed, the level of people you interacted with, and the complexity and sensitivity of the issues you handled. Based on the outcome of this evaluation, your application data may be further assessed by a Subject Matter Expert (SME) panel.

If your qualifications are not substantiated by your submitted resume, you may be eliminated from receiving further consideration. If you are found to be amongst the most highly qualified applicants, you will be referred to the selecting official. As part of the assessment and selection process, the selecting official may invite you to participate in a structured interview, check your references, and/or request that you submit a writing sample or complete a written assessment or exercise to further evaluate your qualifications for this position.

You may preview questions for this vacancy.

Additional Information

Veterans' Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email [email protected] to schedule a session with a career counselor (β€œVeterans Counseling Session” should be placed in the subject line of the email). Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education.

If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment. Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check. Essential/Non-Essential: This position is may be considered essential for purposes of reporting to work during federal government closures.

Financial Disclosure: This position does not require financial disclosure. Bargaining Unit: This position is not included in the bargaining unit. Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized.

We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency.

How to Apply

Step 1: Create a USAJOBS account (if you do not already have one) at www.usajobs.gov. Step 2: Create a resume using the USAJOBS resume builder or upload a resume into your USAJOBS account. Ensure that your resume demonstrates your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiates your responses to the occupational questionnaire.

Step 3: Upload any required documents into your USAJOBS account (must be less than 3MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, or Word (DOC or DOCX)). Step 4: Click "Apply Online" and follow the prompts to complete the occupational questionnaire and attach any required documents. Verify that uploaded documents from USAJOBS transfer into the agency's hiring system.

You will have the opportunity to upload any additional required documents in the agency's hiring system.

Click β€œFinish” to submit your application.

NOTE: You may update your application or required documents at any time while the announcement is open by logging into your USAJOBS account, clicking on "Application Status," clicking on the position title, clicking "Update Application,” and following the prompts. In order to receive consideration for this position, you must submit your complete application, including all required documents, by 11:59 PM Eastern Time on the closing date of the vacancy announcement. If the vacancy announcement has an application limit, we recommend that you submit your complete application at the time of initial application.

We will not accept any required documentation after the closing date of the vacancy announcement. If you have any questions regarding submitting your application, please contact the HR Specialist listed under the Agency Contact Information.

Required Documents

You must submit (REQUIRED FOR ALL APPLICANTS): A resume demonstrating your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiating your responses to the occupational questionnaire. Please limit your resume to 2 pages with the font size no smaller than 10 points. If your resume is more than 2 pages, only the first 2 pages will be reviewed and considered for the qualifications determination.

If you are claiming Veteran's Preference, you must submit: A copy of your DD-214 that shows active service and character of discharge, OR A certification of expected discharge or release from active duty under honorable conditions within 120 days from the date of application (Current Active Duty Members only); AND/OR The Application for 10-Point Veteran Preference (SF-15) AND all documents indicated on the form as proof of type of preference; AND/OR Proof of Sole Survivorship Preference (e.g., certificate of death or 100% disability as a result of serving in the armed forces). Are you claiming special priority selection rights under the Interagency/Career Transition Assistance Plan (ICTAP/CTAP)? If you are a current or former Federal employee who was displaced (for example, due to a Reduction-in-Force) and want priority consideration, you must submit the documents listed below.

Required documents for Interagency/Career Transition Assistance Plan consideration (All are required): Proof that you were displaced, such as Reduction-in-Force (RIF) notice or notice of proposed removal. SF-50s (Notification of Personnel Action) showing: RIF as the Nature of Action (Box 5B) Career or career-conditional status (Box 24 must be 1 or 2) Competitive status (Box 34 must be 1) Promotion potential or full performance level of the position from which you were or are being displaced. This is likely your appointment SF-50 for that position.

Duty location Your most recent performance appraisal showing a rating of Fully Successful or higher.

Your Federal position at the time you were displaced must be within the local commuting area for a location listed in this announcement. The definition of local commuting area varies based on duty location and hiring agency policy. To receive priority consideration, you must also be found well-qualified, which means you score 75 or higher based on this announcement's assessment rating criteria.

Frequently Asked Questions

What is the salary for the IT Specialist (ENTARCH), GS-2210-14, FPL 14 (Direct Hire) position at Federal Student Aid?
The salary range for this position is $127,829 - $197,200/yr. This is a GS-14 position on the General Schedule pay scale. Actual pay may vary based on locality adjustments.
Where is the IT Specialist (ENTARCH), GS-2210-14, FPL 14 (Direct Hire) job located?
This position is located in San Francisco, California. This is an on-site position.
What qualifications do I need?
Education cannot be substituted for experience for this position and grade level.
How do I apply for this position?
Apply through USAJobs.gov by clicking the 'Apply on USAJobs' button. You'll need a USAJobs account, a federal-style resume, and supporting documents. The deadline is Jun 1, 2026.
Is a security clearance required?
No security clearance is required for this position.
What benefits do federal employees receive?
Federal employees receive comprehensive benefits including health insurance (FEHB), retirement through FERS, Thrift Savings Plan (TSP) with government matching, paid annual and sick leave, paid parental leave, life insurance, and student loan repayment programs.