About This Position
The position is located in the Food Safety and Inspection Service (FSIS), Office of Public Affairs and Consumer Education (OPACE), Food Safety Education Staff (FSES). FSES conducts the Agency's consumer education programs. The staff develops and conducts a variety of targeted and general food safety campaigns intended to educate consumers, producers, distributors, and food handlers on the prevention of food-borne illness. FSES operates the Meat and Poultry Hotline and Ask USDA systems.
Qualifications
Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below. Time in grade: Applicants must meet one year at the next lower grade to be considered for the next higher grade (e.g. one year at the GS-07 grade level for consideration for the GS-09 grade level; one year at the GS-09 grade level for consideration for the GS-11 grade level; one year at the GS-11 grade level for consideration for the GS-12 grade level). MINIMUM QUALIFICATIONS: To be considered minimally qualified for this position, you must demonstrate that you have the required specialized experience and/or education for the respective grade level in which you are applying: For the GS-09 Level: Applicants must have one year of specialized experience (equivalent to the GS-07 level) performing duties which demonstrate: Basic knowledge of written and oral communication principles, methods and techniques; analytical methods; and interpersonal relations practices.
Writing news releases on routine events of non-controversial subjects, participating in meetings with specialized groups to listen to and understand feedback on agency programs. Speaking to groups in explaining the organization's programs, objectives and policies and obtaining the group's reaction to information presented. Analyzing agency information program materials and offering recommendations for improving the delivery of program information to affected individuals and groups.
Your specialized experience must be clearly and thoroughly described in your resume in order to be creditable.
OR
Successful completion of a masters degree or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or an LL.B.
OR
J.D., if related.
OR
Combination of Education and Experience: You must have an appropriate combination of successfully completed graduate-level education and experience. To determine your combination, first compute your experience as a percentage of the experience listed above; then determine your education as a percentage of the education listed above; then add the two percentages. The total percentages must equal at least 100 percent.
Only graduate education in excess of one full year (18 semester hours) may be used to qualify. For the GS-11 Level: Applicants must have one year of specialized experience (equivalent to the GS-09 level) performing duties which demonstrate: Contributing to talking points and press releases on the topics of food safety, agriculture, or public health. Developing media contact lists by establishing contacts with members of the media.
Pitching food safety, agriculture, or public health stories to members of the media. Drafting written responses to media, stakeholder, and Congressional inquiries, including constituent inquiries as necessary about food safety, agriculture, or public health. Contributing to large-scale communications plans on food safety, agriculture, or public health issues.
Your specialized experience must be clearly and thoroughly described in your resume in order to be creditable.
OR
Successful completion of a Ph.D.
OR
equivalent doctoral degree or three full years of progressively higher-level graduate education leading to such a degree; or possession of a LL.M. degree, if related. This education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be determined from the school, 18 semester hours should be considered as equivalent to 1 year of full-time study.
OR
Combination of Education and Experience: You must have an appropriate combination of successfully completed graduate-level education and experience. To determine your combination, first compute your experience as a percentage of the experience listed above; then determine your education as a percentage of the education listed above; then add the two percentages. The total percentages must equal at least 100 percent.
Only graduate education in excess of two full years (36 semester hours) may be used to qualify. For the GS-12 Level: Applicants must have one year of specialized experience (equivalent to the GS-11 level) performing duties which demonstrate: Developing and conducting food safety campaigns intended to educate consumers, producers, distributors, and food handlers on the prevention of food-borne illness. Disseminating information about policies and programs in support of organizational goals to public and internal audiences.
Planning, developing, and coordinating a communications and education program that promotes public understanding and acceptance of the organization's programs, policies, and decisions. Selecting appropriate methods for communicating program goals and accomplishments. Preparing suitable information strategies and materials.
Your specialized experience must be clearly and thoroughly described in your resume in order to be creditable. Education cannot be substituted for or combined with experience to qualify for the GS-12 grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience. For more information on the qualifications for this position, view OPM's Qualifications Standards. Group Coverage Qualification Standard for Administrative and Management Positions.
Major Duties
This position may be filled as a multi-grade career ladder. If position is filled at a developmental grade level, assignments will be of a more limited scope, performed with less independence, and may reflect limited complexity/personal contacts.
You may/will:
Plan, develop, and coordinate a broad and comprehensive communications and educational program that will promote public understanding and acceptance of Agency programs, policies, and decisions.
Analyze consumer concerns and needs and recommend appropriate actions.
Prepare suitable informational strategies and materials.
Select appropriate methods for communicating program goals and accomplishments.
Participate in the development of educational programs including preparation, editing, and issuance of consumer food handling publications and webinars, and issuance of consumer press releases, blogs, and other print and broadcast media outreach.
Education
If education is being used to meet the requirements to qualify, you must submit a copy of all relevant college transcripts. Education must have been successfully obtained from an accredited school, college or university. COLLEGE TRANSCRIPTS: You MUST submit a copy of your college transcripts which show the following: Your Field of Study School Name Student's Name Current GPA or Academic Standing Past and Current Course Work Degree Program Major/Concentration An unofficial copy is sufficient with the application; however, if selected, an official college transcript will be required prior to entering on duty.
If any education was completed at a foreign institute, you must submit with your application evidence that the institute was appropriately accredited by an accrediting body recognized by the U.S. Department of Education as equivalent to U.S. education standards. There are private organizations that specialize in this evaluation and a fee is normally associated with this service.
For a list of private organizations that evaluate education, visit the NACES website. All transcripts must be in English or include an English translation.
How You Will Be Evaluated
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement.
Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Communications and Media Oral Communication Planning and Evaluating Writing Reading Comprehension Reasoning Attention to Detail Customer Service Flexibility Integrity/Honesty Interpersonal Skills Learning Self-Management Stress Tolerance Teamwork To be considered for this position, you must complete all required steps in the process.
In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
Your application, including the online Assessment Questionnaire, will be reviewed to determine if you meet (a) minimum qualification requirements and (b) the resume supports the answers provided to the job-specific questions.
Your resume must clearly support your responses to all the questions addressing experience and education relevant to this position. Applicants who meet the minimum qualification requirements and are determined to be among the best qualified candidates will be referred to the hiring manager for consideration. Non-Competitive candidates and applicants under some special hiring authorities need to meet minimum qualifications to be referred. REMINDER Applicants - Be sure that experience/education as described on your resume contains accurate and sufficiently detailed information to clearly demonstrate that you have the listed competencies.
All information used to evaluate your application must be received by the closing date of the announcement. Once the position is closed, no additional information will be accepted.
NOTE: If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating may be lowered to more accurately reflect the submitted documentation. Please follow all instructions carefully. Errors or omissions may affect your rating.
Providing inaccurate information on Federal documents could be grounds for non-selection or disciplinary action up to including removal from the Federal service. Clicking the link below will present a preview of the application form, i.e. the online questionnaire. The application form link below will only provide a preview and does not initiate the application process.
To initiate the online application process, click the "Apply" button to the right. To view the application form, visit: https://apply.usastaffing.gov/ViewQuestionnaire/12917198
Additional Information
Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section.
When assessed through a score-based category rating method, CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100. If you are selected for a position with further promotion potential, you will be placed under a career development plan, and may be non-competitively promoted if you successfully complete the requirements and if recommended by management. However, promotion is neither implied nor guaranteed.
This announcement may be used to fill additional like vacancies should any occur. Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc.) should contact: USDAs TARGET Center at 202-720-2600 (voice and TDD). It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual.
To see more information visit CHCO Council. If you are selected, you may need to complete a Declaration for Federal Employment (OF-306) prior to being appointed to determine suitability for Federal employment and to authorize a background investigation. False statements or responses on a resume or application can jeopardize employment and may be grounds for disciplinary action, including removal from Federal service Reasonable Accommodation (RA) requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.
Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments.
You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a RA for Online Assessments here.
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section.
The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email.
The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link.
Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments.
You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/.
Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00a.m. - 4:00p.m., Monday - Friday).
If applying online poses a hardship, contact the Agency Contact listed below well before the closing date for an alternate method. All hardship application packages must be complete and submitted no later than noon ET on the closing date of the announcement to be entered into the system prior to its closing.
Resumes must not exceed two pages. This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis; contact the Agency Contact to request this. If you do not have access to the Internet, you are strongly encouraged to visit your library, state employment office, or another establishment that provides internet service to complete the online application and the assessment questionnaire.
If this is not an option, refer to the Alternative Methods for Applying section below for specific instructions. Alternative Methods for Applying: If you are unable to apply using the internet, please fax your request for an application package along with your name and mailing address to HR: 1-833-840-9219. Please verify that documents you are uploading from USAJOBs transfer into the Agency's staffing system as there is a limitation to the number of documents that can be transferred.
However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Uploaded documents must be less than 5MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, TXT or Word (DOC or DOCX). Do not upload Adobe Portfolio documents because they are not viewable.
Please ensure your resume does not exceed two pages. Applicants who submit a resume that exceeds two pages will be removed from consideration. Our office cannot be responsible for incompatible software, your system failure, etc.
Required Documents
The following documents are required for your applicant package to be complete. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration. Resume that includes: Personal Information: name, address, contact information; Education; Work Experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); other qualifications. Resume cannot exceed 2 pages.
Your application may be disqualified if you include any of the information listed here: What should I leave out of my resume? Unofficial Transcript: A copy of your most recent transcripts which show your field of study, school name, student's name, current GPA or academic standing, past and current course work, degree program, and major/concentration. Official transcript(s) will be required, if applicant is selected for a position.
Please submit all relevant college transcripts. Current and former Federal employees: Most recent non-award Notification of Personnel Action (SF-50) showing you are/were in the competitive service, highest grade held (or promotion potential) on a permanent basis, position title, series and grade. AND Most recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable.
A performance plan is not an acceptable substitute. Surplus or displaced employees eligible for CTAP, RPL, or ICTAP priority must provide: proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (as applicable), current performance appraisal with rating of at least "Fully Successful" or equivalent, and your most recent SF-50 noting position, grade level, and duty location with your application per 5 CFR 330.