IT Specialist (INFOSEC/ENTARCH)
About This Position
This position is located at Department of Housing and Urban Development Office of Inspector General, Deputy Inspector General. As an IT Specialist (INFOSEC/ENTARCH), you will provide security, network, computing, capacity, policy development, desktop services, and mobile device technology to meet the requirements of around 500 users in about 40 offices across the country.
Qualifications
You must meet the following requirements by the closing date of this announcement. Specialized Experience: To be qualified for this position at the GS-14 level, you must have at least one year of specialized experience equivalent to the GS-13 level that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience is defined as work that involves: - Experience providing consultation to Senior Management on Information Technology (IT) policies, projects, and systems to deliver a secure infrastructure; AND - Experience with Artificial Intelligence and Machine Learning (AIML) to enhance productivity; AND - Experience identifying IT strategies, as it relates to data centers and network security components, to support IT metrics and Service Level Agreement (SLA) indicators.
For all positions, individuals must have IT-related experience demonstrating each of the four competencies listed below.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples may include initiating and directing special studies to test, adjust, or improve existing computer hardware and system software.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples may include evaluating, integrating and supporting technologies to help internal and external customers achieve their goals
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples may include meeting with high-level contacts to justify and defend the commitment of resources for a program.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples may include developing and maintaining continuity of operations and disaster recovery plans.
Major Duties
As an IT Specialist (INFOSEC/ENTARCH), you will: This position will work as part of the IT Team that supports the data centers, network, artificial intelligence (AI), computer resources, storage, and provide additional support to the Development and Information Security Teams. The engineer will work together between the Teams and provide the optimal design and simplify the accomplishment of a successful system. The engineer will work through each phase of the given system and work process, optimization methods, and risk management tools in the given projects for the successful accomplishments, as per stakeholder's requirements.
This position will be responsible for Research & Development (R&D) of new Technologies, based on the Agency's requirements and satisfy all Federal Security Mandates and Regulations, with focus on security and quality control within the provide a quality solution to meet the Agency's technical needs. Lead all aspects of the enterprise architect program and evolves the program. Work collaboratively with integrated, cross-functional teams to deliver comprehensive strategies for a secure infrastructure.
Troubleshoot and analyze computer systems to identify and eliminate performance and hardware issues. Run quality checks on products/programs to ensure optimal and efficient performance. Design new information and network support systems to enhance IT operations in an organization.
Provide advice and recommendations to management on processes and techniques required for improved work operations.
Conditions of Employment
The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé. Key Requirements: Click "Print Preview" to review the entire announcement before applying. Must be U.S. Citizen or U.S. National.
How You Will Be Evaluated
Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a "not qualified" determination. Rating: Your application will be evaluated in the following areas: Accountability, Attention to Detail, Customer Service, Decision Making, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Skills, Learning, Reading, Reasoning, Self-Management, Stress Tolerance, Teamwork The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies.
You must meet or exceed the cut score to be considered.
You will not be considered for the position if you score below the cut score or fail to complete the assessment. Referral: This announcement is issued under "direct-hire" authority. Consistent with 5 U.S.C3304(a)(3) and OPM regulations (5 CFR 337 Subpart B) on direct-hire: All candidates who meet all the qualification and other eligibility requirements may be referred for consideration. Competitive examining rules providing for rating and ranking and veterans' preference does not apply.
You may be required to participate in a selection interview. We will not reimburse costs related to the interview such as travel to and from the interview site. If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must meet the definition below to be considered "well qualified" and receive special selection priority. To be found well-qualified, and
in addition to meeting specialized experience, the applicant must have documented the following experience: - Having a solid and comprehensive understanding of the position. Can perform the required tasks efficiently and is proficient in applying the knowledge, skills, and abilities of the job. To preview the application questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12947158
Additional Information
Other Information: - This is a Direct Hire Authority announcement; selections may be made from this announcement or any other source to fill one or more vacancies. - This is a non-bargaining unit position. - We offer opportunities for telework as determined by the agency policy. - We offer opportunities for flexible work schedules. CONDITIONS OF EMPLOYMENT (CONTINUED): - A one year probationary period may be required. Continued employment is contingent upon supervisory certification that continued employment will benefit the Federal Service; the certification will occur no less than 30 days before the end of the probationary/trial period. - Background Investigation will be required. - Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. - If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. - Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. - Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. - Obtain and use a Government-issued charge card for business-related travel. - File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on. - Pass a detailed background investigation. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments.
Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.
You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section.
The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email.
The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link.
Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments.
You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application.
This option will no longer be available once the announcement has closed. For more information regarding the job and applicant status, please refer to USAJOBS Help Center - How to see your application and job status.
Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
Required Documents
A complete application includes
- A résumé, 2. Vacancy question responses, and
- Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please limit your resume to two-pages. Applicants with resumes exceeding two-pages will be removed from consideration. To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé.
We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. For resume writing guidance, please visit USAJOBS Help Center - How do I write a resume for a federal job? VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans' preference, please see applicant guide for required documentation.
In order to be considered for veterans' preference, you must submit all required documentation as outlined in the applicant guide. CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.