Training Technician
About This Position
"The Federal Law Enforcement Training Centers (FLETC), through strategic partnerships, prepares the federal law enforcement community to safeguard America's people, property, and institutions." We are a unique inter-agency organization preparing the next generation of law enforcement officers to meet our Nation's most pressing security challenges." Click here to learn more. A relocation or recruitment incentive may be authorized. See additional info section.
Qualifications
A resume must be no more than two pages. If an applicant's resume exceeds two pages, the USAJOBS database will not allow the application to be submitted. For additional assistance, please visit: USAJOBS Help Center - Update your resume now so it meets new resume requirements Specialized Experience for the GS-09: You qualify for the GS-09 grade level if you possess one year of specialized experience, equivalent to the GS-08 grade level in the Federal government, performing duties such as: 1) Coordinating the administrative functions of training delivery programs using Instructional Systems Design principles.; 2) Providing technical guidance or troubleshooting for training related issues related to e-learning and learning management systems.; 3) Reviewing class administration tasks such as preparing classroom materials, coordinating schedules and monitoring student conduct.; 4) Supporting curriculum review processes.
Substitution of education in lieu of specialized experience may not be used for this grade level. Specialized Experience for the GS-08: You qualify for the GS-08 grade level if you possess one year of specialized experience, equivalent to the GS-07 grade level, or pay band in the Federal service, or equivalent experience in the private sector or public sector performing the following duties: 1) Assisting with the administrative functions of training delivery programs using Instructional Systems Design principles; 2) Facilitating with training related issues related to e-learning and learning management systems.; 3) Reviewing class administration tasks such as preparing classroom materials. Substitution of education in lieu of specialized experience may not be used for this grade level.
All requirements must be met by the closing date of the announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Interagency Career Transition Assistance Program (ICTAP) eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under ICTAP, you must be rated at a minimum score of 85 for this position.
In addition, you must submit the supporting documents listed under the required documents section of this job announcement. Pursuant to Executive Order 12564 and FLETC policy, FLETC is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at FLETC are subject to drug testing resulting in a negative test result.
Re-employed annuitants' annual salaries will be reduced by the amount of their retirement annuity and by further cost of living increases. FERS retirees receiving a FERS annuity supplement must also be aware that, like social security benefits, their FERS annuity supplement is subject to an earnings test and may be reduced if the salary earned is more than the social security exempt amount of earnings. Additional information is available on OPM's website or by contacting OPM.
The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act.
Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to [email protected].
Major Duties
Serving as a Training Technician GS-1702-8/9 makes you a valuable member of the Federal Law Enforcement Training Centers (FLETC) team and mission.
This position is located in the Training Management Operations Directorate (TMO) within the Training Management Division (TMD) located in Glynco, Georgia. The primary purpose of this position is to provide technical support for the Law Enforcement Program Specialists and Instructional Systems Designers assigned to the TMD. Typical duties include: Participating in a wide variety of administrative functions related to the Instructional Systems Design (ISD) of training programs to include analysis, design, development, implementation, evaluation and review phases.
Assisting Law Enforcement Program Specialists and providing administrative support to conduct Curriculum Review Conferences (CRC), Curriculum Design Conferences (CDC) and working groups. Providing comprehensive support for CRCs/CDCs and working groups to include preparing handouts, scribing notes, publishing meeting minutes and drafting after action reports. Assisting the evaluation and analysis branch with the administration of course and program evaluations.
Performing collateral duties that include administrative support functions. View common definitions of terms found in this announcement: Common Definitions.
Education
Not Applicable.
How You Will Be Evaluated
A resume must be no more than two pages. If an applicant's resume exceeds two pages, the USAJOBS database will not allow the application to be submitted.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement.
Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):Customer Service, Flexibility, Integrity/Honesty, Interpersonal Skills, Reading Comprehension, Reasoning, Self-Management, and Teamwork To be considered for this position, you must complete all required steps in the process, including the application and USA Hire. Online assessment: Applicants must complete the online USA Hire Competency Based Assessments measuring critical general competencies required to perform the job. Examples used in the assessment may include general situations not directly related to customer experience.
Applicants submitting complete application packages and completing the online assessment will move on to the next phase of the assessment process. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
If you meet the minimum qualifications, you will be placed in one of the following categories: Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF), and appropriate Quality Ranking Factors (QRF) as determined by the job analysis. Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPF's and appropriate QRFs as determined by the job analysis. Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Preview the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12897170 If, after reviewing your resume and/or supporting documentation, a determination is made that you have overstated your qualifications and/or experience, you may be removed from consideration or your score may be lowered. Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. (This position is not considered scientific/professional.).
Other 10-point preference eligibles and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. View information on veterans' preference.
Additional Information
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.
If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.
You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire A recruitment OR relocation Incentive may be authorized up to 15% of pay. Permanent Change of Station (PCS) is not authorized.
This position may be filled at the GS-08 or GS-09 level. If selection is made at the GS-08 level, promotion to the GS-09 level may occur without further competition. The FLETC encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707.
Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the FLETC mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement.
Background Investigation: To ensure the accomplishment of our mission, the FLETC requires every employee to be reliable and trustworthy. All selected applicants must undergo and successfully pass a background investigation for suitability as a condition of placement in this non-sensitive position. This review may include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Physical Demands: The work require some walking up and down stairs and driving to various training venues. Must be capable of carrying equipment sometimes weighing up to 30 pounds, standing up to three hours, and possess a valid vehicle driver's license. Work Environment: The work is performed mostly indoors in an office or classroom setting at a training delivery point.
On occasion, the position will be required to meet students or others outdoors to resolve training- related issues. This involves everyday risks or discomforts, which require routine safety precautions in such places as law enforcement practical exercise areas or during adverse weather conditions.
How to Apply
Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. The vacancy questionnaire includes four short, free-response essay questions. This provides an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s)). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question.
You will be asked to certify that you are using your own words and did not use a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot. To preview the questionnaire please click the link below: https://apply.usastaffing.gov/ViewQuestionnaire/12897170 Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email.
The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link.
Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments.
You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments.
Visit the USA Hire Applicant Resources Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us To update your application, including supporting: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/.
Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. All application materials, including transcripts, must be in English. If you are unable to apply online or need to submit a document you do not have in electronic form, visit this link for more information regarding an alternate application process. Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only.
You may apply more than once, but the most recent application is the only one that will be used. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application.
Applicants must submit all required documentation to properly qualify for this position.
Required Documents
Your resume (click the link for information on what to include). If you are a current or former Federal employee, your resume must indicate the GS or pay band level for each position held. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.
Your responses to the job questionnaire. https://apply.usastaffing.gov/ViewQuestionnaire/12897170 Are you a veteran?
You must provide acceptable documentation of your preference or appointment eligibility. The member 4 copy of your DD214, "Certificate of Release or Discharge from Active Duty," is preferable. If claiming 10 point preference, you will need to submit a Standard Form (SF-15), "Application for 10-point Veterans' Preference." If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification.
This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View more veterans' information. Are you claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP)?
Submit the following: A copy of your agency notice, A copy of your most recent performance rating, and A copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location. Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title, Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee), Agency, Beginning and ending dates of appointment.