Technical Assistant (OA), NB-303-III (TERM NTE 4 Years)
About This Position
As a Technical Assistant (OA), you will provide a variety of technical and administrative services in support of the accessibility of information and documents used by a National Bank Examiner (NBE) who is visually impaired.
This position is located in Community Banks, Columbus Field Office, Dublin, Ohio.
Qualifications
You must meet the following requirements by the closing date of this announcement.
Applicants must possess one year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level in the Federal service. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To qualify for the NB-III level, applicants must have specialized experience equivalent to the next lower level, NB-II or GS-4.
The experience may have been gained in the public sector, private sector, or through volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. Specialized experience for this position includes: Providing technical and administrative support such as inputting information into online repositories, reviewing documents for formatting, and using software to maintain, compile, and communicate information.
AND Typing proficiency of at least 40 words per minute.
OR
You may substitute education for experience as follows: Four years of education above the high school level in any field.
OR
You may qualify by a combination of experience and education. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.
The experience may have been gained in the public sector, private sector, or through volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To receive any credit for your work experience, please indicate dates of employment by month/year, and indicate the number of hours worked per week, on your resume.
Major Duties
As a Technical Assistant (OA), you will: Travel with and assist the National Bank Examiner (NBE) in navigating various work locations on an as needed basis. Serve as a document reader for the NBE when written information is not in a format that is accessible. As requested by the NBE, remediate various documents by describing what the document says or transferring information into a format accessible by screen reading software used by the NBE.
Use assistive technology, such as Job Access with Speech (JAWS) Software, to test remediated documents for accessibility and readability. Guide the NBE through computer issues via screen-sharing or in-person when the NBE encounters inaccessible software, documents, or trainings. Extract procedures from prior bank examinations and format to established standards for the NBE's review.
Input information and work papers prepared by the NBE into official online repositories for bank examinations. Review NBE's written work for formatting consistency and visual appeal without changing the meaning or substance of the NBE's writing. Coordinate with Examiners-in-Charge (EICs) for upcoming assignments to ensure timely request and receipt of examination materials from the banks.
Assist the NBE in completing functions if an administrative system is not accessible, for example, inputting the NBE's time and attendance information or travel related expenses. Participate in routine meetings with the OCC's Disability Accommodation Coordinator and others to identify potential accessibility issues or improvements.
Conditions of Employment
This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. There are three key documents that contain important information about your rights and obligations.
Please read and retain these documents: Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back, FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and SEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information).
Complete a one-year probationary period (unless already completed).
Complete a background investigation (unless already completed).
Complete a Declaration for Federal Employment to determine your suitability for Federal employment. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Travel occasionally to attend conferences and/or training. Obtain and use a Government-issued charge card for business-related travel.
Click here for important information about OCC ethics standards, such as the requirement that new hires divest their bank securities. Successfully complete a background investigation that includes criminal history, financial history (including a credit check) and other information.
Education
Please see Qualifications section for education.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application package includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination. Once the announcement closes, we will conduct a review of your application package to verify your eligibility and qualifications.
If you are found qualified, your application will move forward to additional phases of the review process. Minimum Qualifications: Once the application process is complete, Human Resources or Subject Matter Expert (SME) will review the first two pages of your resume and supporting documentation to determine whether you meet the minimum job qualifications. Resume Evaluation Panel Review: After it has been determined that you meet the minimum qualifications, Subject matter experts (SMEs) may review the first two pages of your resume to determine your technical qualifications for this position based on the required competencies.
Additional documentation (e.g., cover letter, links embedded in your resume) may not be considered.
Your application and resume should demonstrate that you possess the following competencies. Do not provide a separate narrative written statement. Rather, you must describe in your resume how your past work experience demonstrates that you possess the competencies identified below.
Use specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. Rating: Your application package will be evaluated in the following areas: Administrative Information Management Administrative Policies and Procedures Attention to Detail Oral Communication Written Communication Teamwork Category Rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality categories (Outstanding, Excellent, or Qualified) depending on the evaluation of your experience, education and training related to this position.
Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference eligibles in that category. Qualified preference eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.
Referral: If you are among the top qualified candidates, your application package may be referred to a selecting official for consideration.
You may be required to participate in a selection interview. If you are a displaced or surplus federal employee eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must be rated as well-qualified to receive special selection priority. "Well-qualified" means that
in addition to meeting the minimum qualification requirements and selective placement factor(s), if applicable, you must be assigned to the Outstanding or Excellent category.
Additional Information
This position is not in the bargaining unit. Salary range includes geographical pay. If you are a current OCC employee who previously received a waiver determination permitting you to retain bank securities due to extenuating circumstances, please note that this determination may be rescinded if the nature of your duty's changes.
We strongly suggest that you discuss the potential implications of any change in duties on a prior securities determination with your ethics official. We may select from this announcement or any other source to fill one or more positions. The candidate selected for this position may be credited with directly related non-Federal experience for annual leave purposes if eligible and considered appropriate.
Click all links in this vacancy announcement to view additional information and instructions. Please refer to "Conditions of Employment." Click "Print" to review the entire announcement before applying. The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment.
In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, [email protected].
To learn more, please visit our page at: Treasury.gov/fairchanceact. Optional Essay Questions: Applicants may choose to respond to four short essay questions (200 words max each) to help us better understand your alignment with the agency's mission. These responses are optional and will not affect the applicant's eligibility.
All newly appointed employees to the competitive service are subject to a probationary period. During this time, your performance, conduct, and suitability for continued employment will be evaluated.
You will not automatically convert to permanent status at the end of the probationary period.
Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding.
How to Apply
The following instructions outline our application process.
You must complete the online application process and submit any required documents by 11:59 p.m. Eastern Standard Time (EST) on the closing date of this announcement. We are available to assist you during business hours (8:00 a.m. - 4:00 p.m.
Eastern Standard Time, Monday - Friday). If applying online poses a hardship, you must contact us by noon Eastern Standard Time on the announcement's closing date. If you are unable to apply online, you must request an alternative application which is available from the Human Capital Office.
Please contact Dekieta Bethea at [email protected] or 202-679-1591 to obtain an alternative application. If you require a reasonable accommodation for disability during any part of the application and hiring process, please contact LaToya Wilson by phone at 202-649-6322 or by email at [email protected]. Treasury provides reasonable accommodation to applicants with disabilities on a case-by-case basis.
You must contact us by 5:00 p.m. Eastern Time on the announcement's closing date to request accommodation. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.
Ms. Wilson is not the point of contact for questions about the vacancy announcement. To preview the Application Questionnaire, please click here:https://apply.usastaffing.gov/ViewQuestionnaire/12905615.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the Announcement to receive consideration. To begin, click Apply to access the online application.
You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package.
You will have the opportunity to upload additional documents to include in your application before it is submitted.
Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position.
Complete the online application, verify the required documentation is included with your application package, and submit the application. Once your online application is submitted you will receive a confirmation notification by email.
Your application will be evaluated by the Human Capital Office to determine your eligibility for the position.
After the evaluation is complete, you will receive another notification regarding the status of your application.
Required Documents
A complete application package includes: 1) A resume, 2) vacancy question responses, and 3) submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Note: Please ensure that all bank, financial, and other confidential or sensitive information is removed/redacted from each document. RESUME: All applicants are required to submit a resume by either creating one in USAJOBS or uploading one of their own choosing. Please limit your resume to two-pages.
Applicants with resumes exceeding two-pages will be removed from consideration. To receive any credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions.
Please review Resume Tips. VETERANS DOCUMENTATION: If you are claiming veteran's preference, you must submit a copy of your DD-214 showing type of separation and character of service (e.g. DD-214 Member 4 Copy) and if applicable, VA letter.
Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with required documentation listed on the back of the SF-15 form. Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.
You can find additional information about Veterans' Preference at http://www.fedshirevets.gov/. CAREER TRANSITION ASSISTANCE PLAN (CTAP) or INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents. EDUCATION DOCUMENTATION: If you are qualifying for this position by substituting education or training for experience, you must submit an official or unofficial copy of your transcripts, or equivalent, with your application.
An official transcript will be required if you are selected. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
OPTIONAL DOCUMENTS: In addition, you may submit the following: Cover letter Recent performance evaluation (be sure to redact/remove all sensitive information prior to submitting)