Support Services Specialist (Facilities Program Analyst)

This position is with the Office of Inspector General, Office of Management, Facilities and Operations Services/ Procurement Division, in Herndon, Virginia. This office is responsible for providing facilities operations, administrative services, and facilitating contract and procurement support and related activities to the OIG. As a Support Services Specialist (Facilities Program Analyst), you will integrate facilities planning, leasing, property coordination, physical security considerations, and safety program responsibilities into a cohesive enterprise approach.

In this role, you will serve as a principal program analyst and advisor for the organization and colleagues on facilities and space management across a geographically dispersed portfolio of leased office spaces. Major duties include: Serves as a primary coordinator and technical advisor for leasing activities across the organization's portfolio of leased office spaces. Works directly with GSA representatives, leasing specialists, and contracting officials to support acquisition, renewal, modification, and termination of leases.

Leads enterprise-level analysis of facilities requirements across multiple geographically dispersed locations, evaluating current and projected space needs, utilization rates, and cost implications. Monitors lease performance, including rent charges, operating costs, and service levels; identifies discrepancies and recommends corrective actions. Prepares detailed reports, briefings, and recommendations for senior leadership on facilities strategy, risks, and investment decisions.

Serves as the organization's primary point of contact for facilities-related issues, including building systems, maintenance, and service delivery.

U.S. citizenship is required. Successful completion of a background investigation. May be subject to initial and random drug testing. May be required to complete a one year probationary period. Initial appointments to the competitive or excepted service will be subject to satisfactory completion of a probationary or trial period, and that in the absence of agency action to retain, such appointments will terminate the day before the anniversary date of the individual's appointment (or sooner), if the certifying official determines that finalizing the appointment would not advance the public interest, meet the organization goals and mission of the OIG, and/or otherwise does not promote the efficiency of the service.

Males born after 12/31/59 must be registered for the Selective Service. Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES employees in the executive branch. The incumbent of this position is subject to post-employment screening for criminal conduct.

OGE-450, Confidential Financial Disclosure Report may be required. Time-in-grade requirement - Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F.

There is no substitution of education for experience at this level.

Please limit your resume to no more than 2 pages. If your resume exceeds two pages, your application will not be considered. See Required Documents section for more information.

Applicants will be evaluated based on how well they meet the qualifications as listed in this announcement.

Applicants will be evaluated based on their possession of the following competencies: Knowledge of Facilities Operations, Regulations, and Space Management Skill in Planning and Evaluating Skill in Problem Solving Skill in Written/Oral Communication After the closing date of the announcement, we will review your resume per Category Rating or Numerical Scoring procedures to ensure that qualification and eligibility requirements are met. If we use the Category Rating procedure, and it is determined that you meet the minimum qualification requirements, your application will then be placed in one of three categories: Best Qualified, Well Qualified, or Qualified based on the degree that your application demonstrates possession of the competences listed above. Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reasoning Self-Management Stress Tolerance Teamwork To be considered for this position, you must complete all required steps in the process.

In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Failure to complete the online assessment will result in an incomplete application.

Note: If a determination is made that qualifications and/or experience have been inflated, your score will be adjusted to more accurately reflect your abilities. You are required to select eligibility and submit supporting documents. Applicants who disqualify themselves will not be evaluated further.

Applicants must meet initial and periodic suitability determinations based on favorable background investigations and updates. Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility.

For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency-Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency-Based Assessments.

Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency-Based Assessments.

You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information

To apply for this job opportunity, you must submit a complete application package including a resume and an on-line application through the Office of Personnel Management's (OPM) application system, USAJOBS. This information will be transferred to the DOI OIG's Automated Application System. You have until 11:59 p.m. Eastern Time (ET) on the closing date of the announcement to complete the following application process: To begin, click Apply to access the online application.

You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package.

You will have the opportunity to upload additional documents to include in your application before it is submitted.

Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position.

Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account and all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For assistance with creating an USAJOBS account and for information on viewing your Application status, please visit: (https://help.usajobs.gov/get-started) AND (https://help.usajobs.gov/how-to).

After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.

If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments.

Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account. Visit the USA Hire Applicant Resource Center for help on accessing the assessment.

To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.

You may update your application documents, eligibilities and minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above.

All documentation applicable to you must be submitted by the closing date of this announcement. Failure to submit the required documents will disqualify you from further consideration for this position. Resume (required) - No more than two single-sided pages with minimum 10-point font and 0.5-inch margins. Resumes exceeding two pages, or using supplemental pages disguised as extensions, will not be reviewed. For more information, click here.

Your resume must clearly show how your experience meets the specialized experience for each grade level and must align with your assessment questionnaire responses. Both paid and unpaid experience may be credited, but duties cannot be assumed based on job titles or education alone. Using the USAJOBS Resume Builder is recommended.

If using your own format, each position must include: job title, employer name, start/end dates in MM/DD/YYYY format, hours worked per week, detailed duties and the series and grade or equivalent for Federal positions. Web links will not be accessed. Do not include photos, videos, or sensitive information.

SF-50 Notification of Personnel Action (required for current or former Federal employees) - Submit your most recent SF-50 showing career or career-conditional status (box 24 = 1 or 2; box 34 = 1), title, series, and grade. Do not submit award SF-50s. Include the SF-50 showing your highest permanent grade or your current position's full performance level, whichever is higher.

Failure to provide the required SF-50(s) will result in an ineligible rating. CTAP/ICTAP Eligibility - Such as a RIF separation notice, certificate of expected separation, SF-50 Notification of Personnel Action stating you were separated by RIF, OR a letter from your agency documenting your priority consideration status; and your latest performance appraisal with a current performance rating of at least "fully successful" (Level III) or equivalent. Bureau of Land Management - You must submit an SF-50 and performance appraisal showing eligibility.

For more information regarding eligibility requirements, please click here. Performance Appraisal and Awards - Optional. May be considered during the interview/selection process and/or to evaluate your experience.

Veteran's Documentation for Veterans Employment Opportunities Act (VEOA) and Veterans Opportunity to Work (VOW) - DD-214, SF-15, and a VA letter, or a certification showing discharge or release from active duty within 120 days.

Your DD-214 must be legible and show both service dates and character of service (honorable, general, etc.). Active-duty members may submit a certification from the armed forces confirming an expected honorable discharge within 120 days; it must be on official letterhead from branch of service and include (1) service dates, expected discharge/release date, and (2) character of service. If selected, you must also provide terminal leave documentation if applicable.

Interchange Agreements - In order to be eligible based on an OPM-approved interchange agreement, you must submit the most current Notification of Personnel Action (Form SF-50) or equivalent personnel action that shows that you are eligible under the interchange agreement; AND any other required documents as outlined in interchange agreement for your agency. For a list of current interchange agreements, visit https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/# and click "Types of Appointments." Special Hiring Authorities - If applying under other special authorities, select the correct eligibility and submit required proof. For a list of authorities, visit: https://help.usajobs.gov/working-in-government/unique-hiring-paths/special-authorities Military Spouses - If applying using the Military Spouse Noncompetitive Appointment Authority (5 U.S.C. 3330d) and you are a spouse of a member of the armed forces on active duty, the spouse of a 100 percent disabled member of the armed forces, and/or the spouse of a deceased member of the armed forces you must submit acceptable documentation of your appointment eligibility.

To learn more, click here. 30% Compensable Disabled Veterans - If you are applying under this eligibility you MUST indicate on your application this appointing eligibility and submit a copy of your Disability Letter from the Veterans Administration. Individuals who are eligible for consideration under this appointing authority will be considered non-competitively for positions under this vacancy. Initially hired in a time-limited appointment as Temporary or Term, and may be converted to a permanent appointment.

Schedule A for Persons with Disabilities - If you are applying under this eligibility you MUST indicate on your application this appointing eligibility and submit proof of eligibility with your application. To learn more click here.