Supervisory Resident Assistant
About This Position
The Supervisory Resident Assistant (SRA) serves as traditional supervisor over the Resident Assistants (RA). Incumbent works in coordination with other professional staff in the management and supervision of facility residents to ensure a safe, structured, and therapeutic residential treatment environment. The SRA supports the organization and program philosophy of care and helps ensure the safety and well-being of each resident. Position reports to the Milieu Coordinator.
Qualifications
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social).
You will receive credit for all qualifying experience, including volunteer and part time experience.
You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Recognize and respond to deviations from normal behavior, and identify problematic behaviors in patients. Provide non-professional counseling for patients.
Participate in a multidisciplinary team concerning patient care plans and patient management. Assist in chemical dependency instruction and education in accordance with an established resident treatment plans. Develop staff work schedules; manage and oversee the work assignments and performance; distribute the workload; coordinate scheduling and staffing.
Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).
You must meet all qualification requirements within 30 days of the closing date of the announcement.
Major Duties
Ensures that the work assignments of the RAs are carried out by performing the following duties: Develops staff work schedules; manages and oversees the work assignments and performance. Distributes the workload; coordinates scheduling and staffing of RA (e.g. recreational activities, field trips). Oversees staff record keeping and prepares performance plans.
Provides non-professional counseling for patients. Participates in a multidisciplinary team concerning patient care plans and patient management and participates in the program's behavior management system. Provide crisis intervention and management of aggressive or difficult behavior.
Provides guidance and instruction in group activities, personal health and hygiene, courtesy, and etiquette to residents. Supervises and assists residents in getting ready for school, group, and other treatment activities and attends activities as directed to assist in management of resident's behavior. Oversees residential service activities with other department staff.
Work with the multidisciplinary treatment team to maintain a safe environment for residents.
Conditions of Employment
Must pass pre-employment examination. Selectee may be subject to a probationary/trial period ESEP appointees typically serve a two year trial period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 Valid State Driver's License is required Shift schedule may be required; included days, nights, swings, weekends, on-call hours or standby duty and holidays.
Must pass pre-employment physical examination. This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.
A one-year supervisory/managerial probationary period may be required upon selection/placement. Measles, Mumps and Rubella immunization required for selectees born after 1957 and seasonal influenza immunization is required for all staff working in Indian Health Service health care facilities. COVID-19 vaccination is required for all selectees prior to entrance on duty.
Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation.
Fingerprint results and background investigation documentation must be cleared prior to hire.
After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges.
You may be subject to a credit check as a part of the background investigation process.
Education
GS-9: Two full years of graduate education or a master's degree meets the requirements for GS-9. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package.
Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited.
Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above. Once the application process is complete, the first two pages of your resume and supporting documentation will be used to determine whether you meet the job qualifications. Structured Resume Review: Subject matter experts (SMEs) will review your resume to determine your technical qualifications for this position based on the required competencies.
SMEs will review ONLY the first two (2) pages of your resume. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume). Once the announcement closes, we will conduct a review of your application package to verify your eligibility and qualifications.
If you are found qualified, your application will move forward to additional phases of the review process. To ensure a fair and consistent hiring process, IHS uses a multi-hurdle assessment process. Each "hurdle" must be passed before moving to the next step.
This helps us evaluate applicants based on job-related qualifications, competencies, and experience. Below is what applicants can expect: ________________________________________ 1. Minimum Qualifications Review - Hurdle 1 HR reviews your resume to confirm you meet the eligibility and minimum qualifications for the position (education and/or licensure (if applicable), listed above).
Note: the first two pages of your resume and supporting documentation will be used to determine whether you meet the minimum qualifications. If you meet eligibility and minimum qualifications, you move to the next hurdle.
- Technical Assessment (Subject Matter Expert Resume Review) - Hurdle 2 A panel of subject matter experts (SME) will review your resume to determine whether you clearly show the required specialized experience listed below.
Note: SMEs will review ONLY the first two (2) pages of your resume. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume). This assessment is Pass/Fail.
Applicants who demonstrate the required experience will advance. Demonstration of these specialized experience statements ascertain your competency in the following: Interpersonal Skills Leadership Technical Competence Click here to view vacancy questions: https://apply.usastaffing.gov/ViewQuestionnaire/12922346. All documents above MUST be received by 11:59 pm (Eastern Standard Time) of the closing date of, 04/08/2026, to be considered.
Additional Information
IHS selectees whose duties and responsibilities require them to work permanently, temporarily, or occasionally, in a federally-operated hospital, clinic, or health station must receive at least one of the two doses of COVID-19 vaccine in a two-dose series, or one dose of COVID-19 vaccine in a single-dose before entry on duty to their position or have IHS approve a medical or religious exemption. If an exemption is approved then wearing a face mask and regular testing is required. Anyone in violation of this condition of employment may face disciplinary action up to and including removal from federal service.
SGM 21-04 COVID-19 Immunizations Requirement for Personnel Working in Indian Health Service Health Care Facilities : https://www.ihs.gov/sites/ihm/themes/responsive2017/display_objects/documents/sgm/2021/covid-19-immunizations-requirement.pdf Per IHS policy (SGM 21-04) and E.O. 14043, IHS selectees must be fully vaccinated for COVID-19 before entry on duty or have IHS approve a medical or religious exemption. If an exemption is approved then wearing a face mask is required. Regular testing for COVID-19 will be required for staff located in federally operated hospitals, health centers, and clinics.
Your Human Resources Specialist will provide a list of documents acceptable as vaccination proof and instructions for submitting a request for a legally required exception, if needed. Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement. Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.
This position has no promotion potential. Relocation incentive may be authorized. At least a 1 year service agreement will be required.
How to Apply
To apply for this position, you must provide a complete Application Package. See required documents below. To begin, click the Apply Online button on the vacancy announcement.
You will be directed to the Login.Gov screen, here will you sign in if you have an existing USAJOBS account or Create a Login.Gov account. If you have an account you will be directed to select a resume or create a resume. If you create an account you can create an resume.
Click save and continue.
Follow the prompts to upload your resume and/or supporting documents.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJOBS or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job. Read and complete all Eligibility questions. Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online.
You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process). For additional questions please see our Frequently Asked Questions (FAQs) found here: http://www.ihs.gov/jobs/index.cfm?module=search&option=faq. The IHS provides reasonable accommodations to applicants with disabilities.
If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office (Napua Gonzalez Aponte, [email protected], and/or 580-354-5106.) The decision on granting reasonable accommodation will be on a case-by-case basis.
Required Documents
USAJOBS Help Center - Update your resume now so it meets new resume requirements. Resume: You are highly encouraged to visit the USAJOBS Help Center before submitting a resume. USAJOBS Help Center - Update your resume now so it meets new resume requirements Required as applicable for the purposes of specific eligibility and appointment claim(s), and position requirements: Indian Preference Applicants: If claiming Indian preference, applicants must provide a completed copy of the Form BIA-4432, "Verification of Indian Preference for Employment in the BIA and IHS Only." Indian preference will not be given unless a properly signed and dated form is submitted with your application, including any verification by an authorized Tribal Representative or BIA Official of tribal enrollment records.
For detailed instructions, see form BIA-4432. Refer to BIA-4432 link: https://www.bia.gov/sites/default/files/media_document/1076-0160_indian-pref_expires-04.30.25_508.pdf. When an Indian Preference candidate possesses Veterans preference the rules regarding Veterans preference apply under ESEP and the applicant must provide documentation in order to receive preference.
Veterans Preference: If claiming Veteran's Preference provide a copy of your DD214 Form (Member 4 copy). To claim 10-Point Veterans Preference, submit a SF-15 Application (http://www.opm.gov/forms/pdf_fill/SF15.pdf) along with the appropriate supporting documentation. For additional information regarding Veterans Preference visit: http://www.fedshirevets.gov.
Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP): If you are claiming CTAP/ICTAP, follow the instructions below: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf. Current or former Federal employee: Include your most recent SF-50 or if Reinstatement eligible include your Career SF-50. Noncompetitive eligibles: Submit additional documents to prove your eligibility to apply to this vacancy.
Transcripts:You are encouraged to submit copies of transcripts (official or unofficial) although not required at the time of application.
You must list your courses including titles, credit hours completed, and grades. Official transcripts will be required after tentative selection and prior to issuing an official job offer.
You must meet the requirements of the job by 11:59 pm (Eastern Standard Time) of the closing date: 04/08/2026