Supervisory IT Specialist - Network (Chief National Network Communications Support Section)
About This Position
Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
Qualifications
To be considered for the position, you must meet the following qualification requirements. Education: There is no substitution of education for specialized experience at this grade level. Experience: You must have IT related experience demonstrating each of the four competencies listed below.
Attention to detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: You must have one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular qualifications to successfully perform the duties of the position and is typically in or related to the work of the position to be filled.
Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. Some examples of this qualifying experience are: Experience in managing and overseeing the work of a team or individual employees, providing guidance, assigning tasks, and ensuring work is completed effectively. Experience as acting as a liaison between employees and upper management, to include planning work schedules, coordinating tasks, providing performance feedback, and reporting to upper management.
Experience in designing, implementing, and maintaining computer networks within organizations, ensuring reliable and secure communication between devices, to include configuring network hardware, monitoring performance, troubleshooting issues, and implementing agency information security measures on the network infrastructure. Experience in developing and implementing Information Technology policies that align with agency standards, ensuring network infrastructure security, and managing budgets. Experience in strategic planning, aligning technology with business goals, and overseeing Information Technology (IT) projects.
AND Selective Factor: Applicants applying for this position, MUST also possess the following Selective Factor. In the event you do not possess the Selective Factor, you will be found ineligible for the position.
Applicants must have the following: Two (2) years of experience working in a network environment comprised of a predominantly Cisco routing, switching, and firewall infrastructure. Experience includes demonstrating proficiency in the configuration and implementation of Cisco Internetwork Operating System (IOS), Cisco Nexus Software (X-OS), Identity Services Engine (ISE), and Firewall Security Appliances.
NOTE: All applicants must demonstrate this experience within their resume. If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities. Your eligibility for consideration will be based on your responses to the questions in the application.
Major Duties
This position is the Chief, Network Communications Support Section of the National Network Communications Branch in the Information Technology & Data Division of the Federal Bureau of Prisons (FBOP). Provides Central Office and field network infrastructure and telecommunications service in support of voice, video and data communications. Responsible for the day-today management of the Bureau's wide-area network ("WAN") and local- area network (LAN).
Serves as the Bureau's liaison with numerous outside entities, to include, the Department of Justice (DOJ) and all DOJ components, other government agencies and contract organizations.
Conditions of Employment
Career Transition Programs (CTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: 1. Meet CTAP eligibility criteria; 2. Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and
- Submit the appropriate documentation to support your CTAP eligibility: A copy of the agency notice (i.e., separation notice or agency RIF letter), Most recent performance appraisal, and Most recent SF-50 showing current/former position, grade, promotion potential, and duty location. See USAJOBS' Career Transition Programs for more information.
NOTE: Applicants claiming CTAP eligibility must complete all assessment questions to be rated under the established ranking criteria. EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline.
Education
See Qualifications Section for education requirements, if applicable. ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable).
All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.
Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications. If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.
How You Will Be Evaluated
If your composite score exceeds the average score for this job, your resume and supporting documentation will be compared to your online assessment responses and utilized to determine whether you meet the job qualifications listed in this announcement. If your selections are not supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.
There are several parts of the application process that affect the overall evaluation of your application: Your resume, which is part of your USAJOBS profile; Your responses to the eligibility questions; Your responses to the online assessment; Your supporting documentation, if required. Time-in-Grade: Federal employees must meet time-in-grade requirements for consideration.
You must meet all qualification requirements upon the closing date of this announcement. What Competencies/Knowledge, Skills and Abilities are Required for this Position? The following Competencies/Knowledge, Skills and Abilities (KSA's) are required: Oral Communication. Writing. Managing Human Resources. Information Systems Security. Network Services. Policy, Planning and Management.
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Additional Information
The representative rate for this position is $158,306 per annum ($75.85 per hour). Special Conditions of Employment Section: Initial appointment to a supervisory/managerial position requires a one-year probationary period. The incumbent is subject to geographic relocation to meet the needs of the agency.
Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks. The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application.
You may be required to provide proof of residence. Additional selections may be made if vacancies occur within the life of the certificate. Although competitive and non-competitive applications are being accepted, the selecting official may elect to have only one group reviewed. Current Federal Law Enforcement Employees: This is a non-law enforcement clerical or administrative support position (one-grade interval). Individuals selected for these positions will lose law enforcement coverage and will need to return to a position with "primary" law enforcement coverage to regain coverage.
How to Apply
You must apply through the online application system at www.USAJOBS.gov.
Follow the prompts to register, answer a few questions and submit all required documents. Limit your resume to 2 pages. If the only resume(s) received is/are longer than two pages, your application is ineligible for further consideration. Submission of a resume alone is not a complete application.
This position may require the completion of additional forms and/or supplemental materials as described under the Required Documents section. Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required information and/or materials will result in your application not being considered for employment.
We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches.
Consider using 14-point size font for titles and 10-point for the main text in your resume. USAJOBS Help Center - How to add a resume to your profile Required supporting documentation must be electronically uploaded or transferred from USAJOBS (uploaded). All required supporting documentation MUST be received by the Consolidated Staffing Unit by 11:59 p.m., Eastern Standard Time, on the closing date of the vacancy announcement.
You MUST include the vacancy announcement number on your supporting documentation. Supporting documentation for announcements with an application limitation MUST be uploaded the same day you apply, as these positions may close earlier than stated in the announcement. Paper applications: If applying online is impossible, please contact the Consolidated Staffing Unit at the telephone number listed below, prior to the closing date of the announcement for the alternate application procedure.
If applicable see Notice for Preference Eligible Veterans Applicants. Contact for Assistance in Applying On-Line: DOJ, Federal Bureau of Prisons Consolidated Staffing Unit 346 Marine Forces Drive Grand Prairie, TX 75051 E-Mail: [email protected] Phone: 972-352-4200
Required Documents
Failure to provide legible required documents and/or follow the prescribed format often results in removal from consideration. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD-214, or Transcripts.
Resume (limited to 2 pages) must include your name, contact information, and relevant experience (cover letter optional). Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence of qualifying experience (e.g., a memorandum from the manager, Human Resource Manager, SF-52, MOU, etc.). If providing a memorandum, it must follow the format below AND clearly cite the duties performed.
To receive credit for experience, your resume and/or any satisfactory evidence must include: Start date and end date in month/year format (MM/YYYY) AND Number of hours worked per week. SF-50: Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary. If you have promotion potential in your current position, please provide proof.
If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time in grade. Employees applying with an interchange agreement must provide proof of their permanent appointment. Current federal employees NOT employed by the BOP and former federal employees MUST submit a copy of their latest yearly performance appraisal/evaluation.
Proof of CTAP eligibility, Click Here, if applicable. College transcript: includes the School Name, Student Name, Degree, and Date Awarded (if applicable).
NOTE: If you are selected, official transcript(s) will be required prior to your first day. For more help, visit USAJOBS Help Center - What should I include in my resume? We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.