Supervisory IT Specialist (Director, Information Governance and Strategy Division)
About This Position
As a Supervisory IT Specialist (Director, Information Governance and Strategy Division) (IGSD) at the GS-2210-15, you will be part of the Office of the Chief Information Officer (OCIO), U.S. Equal Employment Opportunity Commission (EEOC). If selected, you will serve as liaison on budget and strategic/operational planning. Oversee IT operations to align with Agency needs, manage cost/schedule/performance, drive results, and serve as IT Accessibility/Section 508 Program Manager.
Qualifications
IT-related experience; experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Experience must have demonstrated each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attention to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services and is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
For the GS-15: You must have one year of specialized experience equivalent to the GS-14 level in federal service. Specialized experience must include demonstrable experience: Managing IT governance or strategic planning activities, such as developing IT policies, investment plans, or enterprise-level technology strategies. Managing an IT accessibility or Section 508 program, including compliance oversight, accessibility testing, or developing accessibility policies.
Overseeing information governance functions, such as electronic records management, eDiscovery support, or data loss prevention. Developing and implementing organizational change or risk management efforts for major IT programs, including identifying risks and implementing mitigation strategies. Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F.
One year at the GS-14 level is required to meet the time-in-grade requirements for the GS- 15 level.
Applicants must meet all eligibility requirements (e.g., time-in-grade and qualification requirements) within 30 days of the closing date specified in the vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
Major Duties
Leads the development, review, and maintenance of OCIO IT policies, operational and tactical plans, and related resource requirements.
Serves as the primary liaison between OCIO and EEOC program offices on strategic planning, operational alignment, and budget formulation.
Provides expertise in capital planning, business case development, and enterprise IT investment management.
Directs the agency’s Section 508 and accessible technology program, including policy development, compliance oversight, accessibility testing, and enterprise reporting.
Coordinates closely with offices responsible for Rehabilitation Act compliance and reasonable accommodations.
Leads enterprise change management and risk management practices to ensure the successful delivery of IT investments and minimize operational disruptions.
Serves as the liaison among program offices on eDiscovery, electronic records management, record retention, and data loss prevention initiatives.
Education
This position does not have an education qualification requirement.
How You Will Be Evaluated
Once the application process is complete, your resume and supporting documentation will be reviewed to determine whether you meet the minimum qualifications and eligibility requirements outlined in this announcement. A Subject Matter Expert (SME) or SME Panel will be utilized to assist in the technical evaluation of candidates' qualifications. Applicants who meet these requirements will be certified and referred to the selecting official.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): Compliance Information Technology Program Management Leadership Program Management Strategic Thinking Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12969178 Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed.
To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ Equal Employment Opportunity The United States government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.
Additional Information
An incumbent with Contracting Officer Representative Level II (COR-II) certification is highly desirable. Relocation expenses will not be paid.
You will be expected to report to the duty station listed on this announcement.
This job opportunity announcement may be used to fill additional similar vacancies across the EEOC. Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions. Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements visit the following websites: Persons with Disabilities, Schedule A Special Hiring Authorities for Veterans Special Hiring Authorities for Certain Military Spouses Family of overseas employees Peace Corps & AmeriCorps VISTA Foreign Service Employees All employees of the Federal government are subject to the conflict of interest statutes and regulations including the Standards of Ethical Conduct that govern activities with outside organizations and reporting financial holdings.
This position may require the incumbent to complete a confidential financial disclosure report within 30 days of appointment.
This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with the EEOC. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow the EEOC to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. Reasonable Accommodation (RA) Requests: The EEOC provides reasonable accommodations to applicants with disabilities.
If you need a reasonable accommodation for any part of the application and hiring process, please contact the HR Specialist listed in this vacancy. The decision on granting reasonable accommodation will be made on a case-by-case basis. TTY users may contact us via the Federal Relay Service, 1-800-877-8339.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
The complete application package must be submitted by 11:59 PM (EST) on 06/02/2026 to receive consideration. To view the Assessment Questionnaire before applying online, click on this link: https://apply.usastaffing.gov/ViewQuestionnaire/12969178 To begin, click Apply Online to access an online application.
Follow the prompts to select your USAJOBS resume and/or other supporting documents.
You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application.
Complete the online application, verify the required documentation, and submit the application.
You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into https://login.usajobs.gov/Access/Transition select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application.
Your uploaded documents may take several hours to clear the virus scan process. ADDITIONAL INFORMATION: The EEOC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the HR Specialist listed in this vacancy. The decision on granting reasonable accommodation will be made on a case-by-case basis. TTY users may contact us via the Federal Relay Service, 1-800-669-6820.
Required Documents
To apply for this position, you must provide a complete Application Package which includes: Your Resume (NOT TO EXCEED 2 PAGES) showing work schedule, hours worked per week, dates of employment and duties performed. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. If your resume does not reflect demonstrated evidence of your qualifications, you will not receive consideration for the position.
If applying as a status candidate with current or former Federal Service, please provide a copy of your last or most recent SF-50, "Notification of Personnel Action" which shows your appointment eligibility for the position for which you are applying.
Your SF-50 must identify your career/career-conditional status, title, series and grade (do not submit an Award SF-50). Also provide the SF-50 that reflects the highest grade level held on a permanent basis or the full performance level of your current position, whichever is higher. Most recent Performance Appraisal, if applicable.
Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal. Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50.
Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held. Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard Bureau AND Separation SF-50 of the last position held. Interchange Agreement with Other Merit Systems Eligible: Documentation of eligibility as listed in each individual interchange agreement.
Land Management Workforce Flexibility Act (LMWFA) Eligibles: If you are a current or former land management agency appointee - you must provide documentation to verify eligibility as follows: a) A copy of your SF-50, Notification of Personnel Action, that reflects having initially been hired under competitive examining procedures to a time limited (temporary/term) appointment; b) A copy of SF-50(s), Notification of Personnel Action(s), that reflect having served under one (1) or more time-limited (temporary/term) appointments by a land management agency for a period totaling more than 24 months without a break in service of two (2) or more years; and (c) A copy of your Performance Appraisal Plan and/or Supervisor Memorandum that reflects having performed at an acceptable level during each period of service. Veterans Employment Opportunity Act and 30% Disabled Veteran Eligible: DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and VA letter, or certification of expected discharge or release from active duty under honorable conditions within 120 days. Certain Military Spouses Eligible under E.O. 13473: verification of the member's current active duty status; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage).
Certain Family Members Eligible under E.O. 12721: Your most recent non-award SF-50 and performance appraisal. Schedule A, Persons with Disabilities Appointment Eligibles: A copy of your Schedule A letter from a physician, local, state or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u). Peace Corps & AmeriCorps VISTA: A copy of your Peace Corp Description of Service (DOS) Letter, SF-50, or your VISTA Verification of Service letter from your representative after successful completion of the program.
Failure to submit documents required may result in loss of consideration.