Supervisory Information Technology (IT) Specialist NF-04
About This Position
This position is located within the Support Services Division, IT Services - Fort Riley Support the team that provides MWR programs for our military and their families! By offering Information Technology services, diagnosis and troubleshooting, your contributions will keep the systems online and available. Recreation and business activities rely on IT services to get the job done everyday!
Qualifications
Resumes must be two pages (or less).
Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: Experience, education and/or specialized training sufficient to demonstrate knowledge and skill in: Principles and methods for integrating information systems components. Performance tuning tools and techniques.
System diagnostic tool and fault identification techniques. Systems administration methods. IT security principles. Demonstrated work experience must be equivalent in complexity, difficulty and responsibility to the next lower pay band level.
Experience must be clearly stated in resume and education and/or other applicable supporting documentation must be uploaded at time of application in order to be considered. Highly Preferred Criteria: Applicants meeting highly preferred criteria will be referred to management first.(Any experience that meets the Highly Preferred Criteria, must be reflected in your resume to receive credit). Highly preferred is defined as having met at least one (1) of the following criteria: Possess CompTIA A+ certification.
Minimum of one year experience with hardware/software security best practices (patches, security updates, etc.), Minimum of one year experience with networking (LAN and wireless). Minimum of one year experience in IT diagnosing/troubleshooting (CPU, monitors, printers, etc.). Experience must be clearly stated in resume and any applicable certificates must be uploaded at time of application in order to be considered as highly preferred.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
Major Duties
Serves as the Supervisor of the IT Branch, supervising a team of specialists (NF-4/GS-09 level) performing Systems Administration and the delivery of Information Technology.
Formulates and publishes technical guidance and standard operating procedures for IT specialists; and ensures that supplies, equipment and other materials are available.
Implements systems security plans, policies and preventive maintenance schedules. Using systems diagnostic tools and fault identification techniques, runs tests to verify operability and functionality.
Provides ongoing optimization and problem solving support to minimize interruptions in customers' ability to carry out critical business activities.; Prepares and presents reports and briefings to technical staff.
Supervises staff, defines organizational objectives and specific goals of the subordinate IM element, and plans short/ long-range work to be accomplished. Adjusts schedules, objectives, and goals for the workload, personnel required, and priorities.
How You Will Be Evaluated
Your Application Matters: How We Will Review It We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.
Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire. We will consider your responses to our application questionnaire. If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.
Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key. Understanding Eligibilities: What You Can Claim When Applying When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.
Depending on your situation, you may be able to claim one or more of the following eligibilities: NAF Priority Consideration 1 Business Based Action (BBA) NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE) NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)
Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.
Additional Information
Area of Consideration This job is open to candidates Worldwide. ???????Manual Application Option If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form. Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 2PM (CST) by 04/06/2026 to ensure timely processing.
Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating. PCS Costs: Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest. Incentives and Bonuses Incentives will not be paid.
Allowances and Differentials: This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT.
See https://www.tsa.gov/real-id for details.
Your Application may be Considered for Multiple Opportunities: After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date. Discover Your Path to Success Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. Inside you will find helpful tips, insights, and everything you need to feel confident and prepared.
Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf.
How to Apply
You may submit your application package using one of the two methods identified below: 1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement number O2NAFEM-26-12924129.
The complete application package must be submitted by 11:59 PM Eastern Time on 04/06/2026 to receive consideration.
Click Apply to access the online application.
You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to include in your application. Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details.
You will have the opportunity to upload additional documents to include in your application before it is submitted.
Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete to apply for the position.
Complete the online application, verify the required documentation is included with your application package and submit the application.
You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application. It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Click this link to preview the application:https://apply.usastaffing.gov/ViewQuestionnaire/12924129. Additional information on how to complete the online application process and submit your online application may be found at https://appsupport.usastaffing.gov/hc/en-us. To verify of check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status, and the date it was last updated. For information on what each application status means, visit https://help.usajobs.gov/how-to/application/status.
- Manually: Please refer to the "Additional Information" section of this announcement for instructions on how to request a paper application.
Required Documents
About Your Resume Federal agencies are required to limit resumes to two (2) pages or less and it must support the general or specialized experience described in this announcement.
Resumes must adhere to the two-page limit and must be legible so they can be reviewed for eligibility, minimum qualifications, and other position requirements listed in this job opportunity announcement. For additional information on the two-page resume limit refer to: https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/.
Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count.
Click this link for more tips: https://help.usajobs.gov/faq/application/documents/resume/page-limit. Please do not include photographs, personal images or other inappropriate content in your application materials. Expedite Your Hiring To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your resume.
Required Documents Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume Other Accepted Documents Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service DA 3434 PCS Orders Professional Certification Resume SF-50/ Notification of Personnel Action Transcript