Supervisory Human Resources Specialist (Employment Services Manager)

The incumbent provides direct supervision and technical guidance to Branch employees who are responsible for the delivery of recruitment, staffing, compensation, and position management services to customer organizations. Serves as a key advisor to the Regional HR Director, varied organizations and customers and as a member of the HR Management Team. Advises management officials at all levels on applicable policies and regulations, collaboratively resolves problems of unusual difficulty or complexity and assures that all actions of the Employment Services Branch are in compliance with laws and regulations.

Reviews workload reports regularly to assure that hiring time frames are being met and to adjust the workload to meet changing conditions and demands. The incumbent manages employment services for a designated Region of the FAA, covering thousands of employees located throughout the United States. The incumbent assesses requirements and determines improvements that will enhance operations and the productivity of the Branch.

Assesses current and future staffing needs based on organizational goals and budget realities, identifies opportunities to develop and market new products and services within or outside the organization, builds alliances with stakeholders and maintains the productivity and morale of the organization. Undertakes major challenges to achieve human resource management goals specified in corporate strategic initiatives and business plans. Reviews and evaluates all phases of Branch activities to ensure compliance with statutory and regulatory requirements, agency policies, instructions and standards, including merit system principles.

Determines overall program effectiveness and implements actions to strengthen any weaknesses detected. Identifies trends and/or deficiencies in program performance and develops/implements solutions and/or alternative actions to improve service delivery. Work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion.

Resolves technical problems and customer issues by selecting the most appropriate approach through established policies and procedures or developing new/unique approaches. Oversees/leads the organization in conducting internal assessments of program operations. Ensures activities are completed efficiently and in compliance with agency goals and metrics.

Contacts are primarily within the organization and client LOB/SOs with subordinates, peers, and higher-level managers to discuss the status of projects/programs and collaborate on developing workforce plans for the future. May have frequent contact with customers, other government entities, community organizations/groups and other external parties to interpret policies/procedures, present information, or for other program purposes. Managerial duties include planning; communicating the organization's vision and objectives; setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking, recommending or approving corrective/disciplinary actions as appropriate.

The incumbent and organizational performance is reviewed periodically by higher level management, usually through status reports and organizational performance measures. The work activities impact directly on project/program objectives for more than one organizational unit and for the major subdivision. The work activities affect the major subdivision's internal and external customers.

Performs other duties as assigned.

We are not accepting applications from noncitizens.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each Leadership and Management Dimensions; or Other Factors, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA.

Your work history examples should be specific and clearly reflect the highest level of ability.

Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided.

Your answers may be adjusted by a HR Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA); Leadership and Management Dimensions and Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.

FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements NOTES: 1) Some, all or none of the applicants may be interviewed. 2) Position will be filled in Oklahoma City, OK. 3) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: https://www.faa.gov/jobs/working_here/benefits 4) Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted.

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. 5) To confirm receipt of documents, please email [email protected]. This is not a bargaining unit position.

Links to Important Information: Locality Pay, COLA

Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.

You must apply online to receive consideration.

Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES.

IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.

Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.

Supplemental documentation will be accepted in combination with your online application. These documents must be uploaded or faxed to 424-405-7365 on or before the closing date of this announcement. All submitted documents should reference the announcement number. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.

You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.