Supervisory Commissary Management Specialist (Category Mgr)

Performs commercial retail like category management functions in an extremely fast-paced environment that drives the Agency's product assortments. Consistently executes category management strategies across a portfolio of categories and brands. Effectively balances patron savings with revenue growth. Achieves sales goals and margin targets, while providing patron savings. Anticipates and meets the needs of both internal and external customers. Delivers high quality products and services and is committed to continuous improvement. SAVINGS: Constantly seeks to provide grocery items at significant savings while enhancing quality of life and readiness to our military and their dependents. Must be keenly aware of competitive trends and changes in the retail grocery sector to provide grocery items at significant savings. Ensures the commissary items meet or exceed the overall savings objective compared against local market baskets. REVENUE: Continuously seeks opportunities to capitalize on demand creation and increase customer base to drive incremental revenue. Seeks outs cutting edge product innovation and incentives to grow, expand, and increase DeCA's revenue share. MARGIN: Consistently delivers the target margin by executing competitive pricing strategies and increasing demand. Achieves cutting edge strategies for increasing gross margin. COST OF GOODS: Research market prices, leverage data analysis/sources, and use strategic negotiation skills to achieve the best cost of goods to ensure the most cost effective posture to meet the savings, revenue and margin objectives. Directly responsible for establishing a business partnership with Pricing and Promotions Chief to quantify and execute retail pricing strategies in all stores. Responsibility includes executing advanced analytical techniques, tools, and scorecards to drive business results. Requires mastery of the retail grocery industry, the retail grocery macro trends that impact category performance, how the industry identifies and manages category assortments. Performs competitive analyses and evaluates retail and military demographic profiles and consumer purchasing behavior in individual categories and groups of categories, in order to execute successful category strategies. Conducts meetings with suppliers, agents/brokers and distributors to identify new technologies, strategies and enhanced category ideas and initiatives. Responsible for administering a broad array of category management activities including, but are not limited to: Manage the product mix, including adding or removing products, and plan in-store and online displays (Planograms). Developing and executing plans for the assigned categories to exceed savings, revenue, and margin goals. Analyzing market trends, consumer behavior and competitor activities in order to identify growth opportunities and market gaps. Managing product assortment and promotions to maximize category performance. Evaluating customer feedback and implementing changes to enhance the overall customer experience and drive customer loyalty. Developing relationships with key suppliers and brokers focused on integrated customer focused business planning Assesses employees' developmental and training needs, providing or arranging necessary training; works with staff to resolve customer complaints and implement effective solutions; evaluates subordinates' performance, develops performance standards, and participates in hiring processed by interviewing candidates and recommending appointments, promotions, or reassignments. Supervisory Duties: Supervises specialists performing category management support functions, providing leadership and guidance to ensure effective execution of strategies, managing work assignments, overseeing personnel at the GS-13 level. Guides and leads subordinates in devising and implementing visionary plans, programs, and procedures to enable the Sales Directorate to operate with optimum efficiency, economy, and customer service. Identify developmental and training needs of employees, providing or arranging for needed development and training. Works with staff members to resolve customer complaints and implement viable resolutions. Evaluates the work performance of subordinates and develops performance standards. Interview candidates for positions in the unit; recommend appointment, promotion, or reassignment to such positions. Acts as the Agency spokesman and recognized subject matter expert in category management, covering visual merchandising, pricing, management, and sales. Personally executes complex category management assignments, ensuring optimal product performance and placement. Guides the plano-grammer and reset team on changes/additions in placement and facings of new and existing products to maintain adequate space for all items in the section.

For this grade level, you must meet the qualification requirement through experience alone. You may not use education to qualify.

HR reviews your resume and supporting documents to determine if you meet the qualifications and requirements, and to determine if you meet the eligibility/eligibilities you selected. Your questionnaire score is a preliminary measure of how well your background matches the competencies. If you submit multiple resumes, the last one received is used for this evaluation and sent to the hiring manager if you are referred for selection consideration. Appointment Eligibility Criteria. You choose how you wish to be considered for this position by selecting one or more of the eligibilities listed in the Assessment Questionnaire and providing the supporting documents for the selected eligibility/eligibilities. Documents required to prove you can be considered for the selected eligibility/eligibilities are listed within the eligibility description. HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit. You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents. You will not be considered if you do not select an eligibility. If you have questions about which eligibility/eligibilities apply to you, contact the HR POC listed on this announcement. Selections are subject to restrictions of the DoD referral system for displaced employees. Interagency Career Transition Assistance Program (ICTAP). This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria AND 2) be rated well-qualified for the position AND 3) submit the appropriate documentation to support your ICTAP eligibility. Well-qualified means you possess the type and quality of experience that exceeds the position's minimum qualifications. ICTAP. If you are Interagency Career Transition Assistance Program (ICTAP) eligible, indicate on your resume that you are applying as ICTAP eligible. To exercise selection priority for this vacancy you must be well-qualified for the position. Applicants must be well-qualified for the vacancy. Well qualified is defined as possessing the type and quality of experience that exceeds the position's minimum qualifications, including all selective placement factors and appropriate quality ranking factors. Provide (1) a copy of the agency notice, (2) a copy of your most recent performance rating and (3) a copy of your most recent SF-50, Notification of Personnel Action, showing your current position, grade level and duty location.

Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service. DeCA employees accepting a downgrade (i.e., change to lower grade) into this position may be entitled to pay retention. Applicants with financial difficulty are not automatically removed from consideration. Selectees are required to complete an online onboarding process. PCS is authorized. If you PCS'd at government expense within the past 12 months, additional government funded PCS may not be authorized; however, you may choose to pay your own moving expenses. Most civilian PCS entitlements are now taxable. The Relocation Income Tax Allowance (RITA) reimburses eligible employees for additional Federal, State, and local income taxes incurred because of receiving taxable travel income. More information is available at Civilian Relocation/PCS Tax Changes. Additional vacancies may be filled from this announcement. The following may result in a rating of ineligible. Ineligible applicants receive no consideration. Not selecting an eligibility. Submitting an incomplete application package may result in your not being considered for this position. Your resume must reflect that you are either Part-Time with the number of hours listed, Full Time, or 40 hours per week as your work schedule. If you fail to provide this information in your resume, your resume will be considered as incomplete. Submitting encrypted documents or uploading Adobe portfolio documents. Submitting any document that contains a photo or image of you. Including social media links, inappropriate material/content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume. Overstating your qualifications and/or experience in your application materials or questionnaire responses. Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.

You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time. To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration. To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Resumes exceeding two pages will be removed from consideration. You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into your USAJOBS account, https://www.usajobs.gov, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. Please review the General Application Information and Definitions at: https://www.dla.mil/Portals/104/Documents/Careers/downloads/DoDGenAppInfo%2012-1-2020.pdf?ver=ECNbdsHtGilTd3OENN4A0Q%3d%3d

Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? Page margins should be 0.5 inches, font styles must be legible, and consider using 14-point size font for titles and 10-point for the main text. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career. At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Pay Plan, Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); and Description of duties performed. Part-Time employment MUST include work hours for each job entry. Questionnaire. Preview at https://apply.usastaffing.gov/ViewQuestionnaire/12875565. SF 50 Notification of Personnel Action. To obtain copies of your SF 50s, all current Department of Defense (DoD) employees can access MyBiz, employees receiving HR servicing from DLA can access eOPF and former civilian employees can request a copy from the National Archives. Current active duty armed forces personnel within 120 days of separation must submit written documentation from the armed forces certifying that the service member is expected to be separated from active duty service not later than 120 days after the date the certification is signed. The document must include the following information: (1) service member's name, (2) date of the expected separation from active duty, (3) expected character of the active duty service at separation, (4) pay grade/rank/rate at separation, (5) dates of active duty service, and (6) any campaign or expeditionary medals received. You must submit the DD-214 when it becomes available. PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility: https://www.dla.mil/Portals/104/Documents/Careers/downloads/DODCustomersRequiredSupportingDocumentation.pdf?