Recreation Assistant (Special Events)

Provides customer service, information and support of Community Recreation programs and activities. Service to MWR customers includes but is not limited to checking patron eligibility to ensure authorized use of recreation facilities, resources and equipment; providing information about activities and program offerings; opening and closing facilities; ordering and restocking supplies, and preparing snack bar menu items or pre- packaged retail items. Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs.

Accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift. Assists in processing customer Internet registrations (i.e., Net Near You), initial logins and event registrations. Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return.

Notifies supervisor or program lead if damage or loss has occurred. Ensures all rental or check-out forms are properly completed and reservation and check- out procedures are followed. Conducts inventory, maintains inventory controls and maintains equipment for proper accountability of program equipment and resources.

Assists in administering traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offerings popular in the local area, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking and water sports. Provides recreation experiences related to leisure skill sets in the form of day and weekend trips. Assists in day-to-day administration of multiple programs to which assigned.

Tasks include submission of event after-action reports, patronage data collection and entering program data. Performs administrative duties, all of which are accomplished through a variety of means, including computer software programs which track resource inventories, patron usage/comments, and program standards metrics. Assists with recruitment, training and scheduling of Community Recreation staff.

Actively supports the command statement on adherence to EEO principles and policies. Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs and special events. Performs entertainment and promotion scheduling.

Assists in updating of electronic and multi-media support tools, as needed. Seeks ways to promote MWR facilities and events through outreach opportunities on base. Promotes use of recreational E-reading resources available through online MWR Library Program resources.

Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs. Assists in the creation of professional proposals, execution of agreements and follow-up. Researches and provides information and referral for a variety of recreational opportunities for individuals/families on and off the base.

Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved. Provides support for Community Recreation event set up and break down. Performs other duties as assigned as they pertain to the duties of this position.

This position does not have an education qualification requirement.

Your application will be screened for the following minimum qualifications: Six (6) months of general experience and six (6) months of specialized experience OR 2 years of education above high school Applicants who meet the minimum qualifications will be further evaluated for: Knowledge, Skills, and Abilities: In the same or substantially similar line of work which demonstrates possession of the following: Experience with personal computers and basic software (word processing, spreadsheets, emails/internet, etc. Experience in ordering supplies, material requests, marketing requests, and work requests Familiarity with basic concepts of recreational programs and activities.

Employees (and their family members) who require medical or dental care in Japan may experience severe limitations accessing medical care both on the military installation and the local economy and also could incur costly medical expenses. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only. Selection may be tentative pending the completion of the satisfactory employment reference checks Participation in the Direct Deposit/Electronic Fund Transfer is required.

Non-US Citizen or Non-US Bona Fide Resident Alien (Non-Green Card Holder) applicants who are SOFA sponsored must provide a completed police record check with at least seven (7) years of history from the embassy/consulate of their country of citizenship upon receipt of a formal job offer.

Applicants must apply online.

Click the blue APPLY button at the top of this announcement to apply. To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any attempts to submit a longer document.

The complete application package must be submitted by 11:59 PM (EST) on 12/31/2026 to receive consideration. To begin, click Apply to access the online application.

You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13089703 It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status DON is an Equal Employment Opportunity Employer.

All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to [email protected] to ensure proper consideration is given.

The following documents are required at the time of application: Resume limited to two pages If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation. If claiming Military or Family Member Preference: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian) AND a copy of marriage certificate Proof of SOFA sponsorship: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian). If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.).

If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50.