RECORDS & INFO MANAGEMENT SPECIALIST (KNOWLEDGE MANAGEMENT)

A GS-0308-9, RECORDS & INFO MANAGEMENT SPECIALIST (KNOWLEDGE MANAGEMENT): Assists in the management of the Records Management (RM) and Records Life Cycle Program for the assigned Group/Squadron/Flight according to Air Force directives. Aids the organization with meeting statutory records management requirements, to include training,policies, and technologies used to identify, organize, protect, share, archive, and dispose of official government records through the use of automated management systems, instructions,and general guidance from higher headquarters. Utilizing various information systems,maintains user access controls, electronic records structure, permissions, storage, password controls and procedures using applicable security policies and regulations.

Implements policy and guidance governing the implementation of knowledge management initiatives. Manages reports, matrices, and requests for information, as well as collaborative planning tools to ensure timely delivery of decision-quality information to organizational stakeholders. Assists with the management of processes for the assigned Group/Squadron/Flight to plan,coordinate, share and control information.

Manages content to support and promote knowledge management. Supports the continuous development of new communities of practice. Validates all data related business requirements. Provides customer service by assisting and educating users on authoritative data sources, data services, and presentation tools to meet organizational objectives.

Aids non-homogenous work centers throughout the wing to integrate planning,development and implementation of knowledge programs and systems. Assists Continuous Process Improvement techniques to improve mission and business processes. Uses various software to enhance access to relevant cross-functional information.

Provides EIS web management and administrative support. Ensures site content adheres to applicable policies and standards. Assists leadership in moving towards implementation of effective knowledge management practices.

Promotes use of knowledge management and information sharing practices. General understanding of Air organizations, missions and procedures, and recommends appropriate technologies to support current policies and practices. Facilitate a clear understanding of the needs and requirements of information required by the end-users.Encourages knowledge sharing between information owners and users through the operational processes and systems.

Facilitates collaboration for the assigned Group/Squadron/Flight through use of the latest technologies. Designs, builds and maintains knowledge initiatives. Maintains integrative dashboards of data to enable informed decision-making.

Advises units on improvement of work methods and procedures through information management automation. Provides software support. Advises Leadership on enterprise-wide data governance frameworks with a focus on the improvement of data quality and the protections of sensitive data through the use of standards,principles, governance, metrics, processes, related tools and data architecture to change organizational behaviors.

Provides guidance and training concerning information privacy,confidentiality, security, disclosure and sharing of information collected regardless of media. Other duties as assigned.

Education Requirements: High School Diploma or GED Degree Required: N/A Degree Required to qualify with Education Only (No Specialized Experience): master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B.

OR

J.D., if related You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position. Combination of Specialized Experience and Education: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages.

The total percentages must equal at least 100 percent to qualify. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at GS-9.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position.

You may also be excluded from consideration if you indicate that you are unwilling to accept the lower grade and a determination is made that you are not qualified at the higher grade. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration. Verbiage displayed on your resume or application must contain your own words.

You may refer to position descriptions, as well as the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed above. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics).

NOTE: You do not have to respond to the KSA's separately but your resume should contain sufficient information to demonstrate possession of the KSA's. Understanding of various analytical and evaluative techniques to identify, consider, and resolve procedural or factual issues Ability to apply these techniques to address issues related to office or shop layout, workflow, and working conditions Capability to analyze written guidelines covering work methods and procedures, such as performance and production standards, and factual information like the number and type of units produced or equipment capability Comprehensive understanding of management and organizational theories, including administrative practices and procedures common to organizations Ability to apply management principles to improve organizational efficiency and effectiveness Familiarity with qualitative and quantitative analytical techniques Proficiency in conducting literature searches, work measurement, task analysis, job structuring, productivity charting, determining staff-to-workload ratios, organization design, space planning, development and administration of questionnaires, flowcharting work processes, graphing, and calculating statistical measures such as means, modes, and standard deviations Ability to utilize these techniques to analyze and improve organizational processes and performance Knowledge of problem-solving methodologies Ability to identify, consider, and resolve issues or problems of a procedural or factual nature Capability to develop and implement solutions to improve organizational processes and performance Understanding of effective communication principles Proficiency in both written and verbal communication Ability to clearly convey information and ideas to various stakeholders within the organization

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx). - Certain incentive(s) may be available pending funding and approval but are not guaranteed. EQUAL OPPORTUNITY: The WA National Guard is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. If you are unable to upload a document online please send the document via email to our WA HRO Distro Box.

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12884480 A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application.

You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package.

You will have the opportunity to upload additional documents to include in your application before it is submitted.

Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position.

Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

To apply for this position, you are required to submit a complete application package. If you fail to provide this documents/information, you will be marked as having an incomplete application package and will not be considered any further.

Resumes must be in your own words. Resumes that are verbatim, from this announcement, will not be considered. A complete application package includes: Resume must NOT exceed two (2) pages, IAW Merit Hiring Plan and must include: Contact information Full Name Email Address Phone Number Relevant work history that demonstrates specialized experience for the position you are applying to Position Title Organization/Department/Unit Hours worked per week Dates (format should include Month and Year) of employment Duties performed Series and grade for federal positions, if held Resumes exceeding 2 pages will not be considered.

For more guidance please see new resume guidance. If your resume includes the below listed content, it will not be used to make an eligibility/qualification determination, and you will not be considered for this vacancy. Classified or government sensitive information Social Security Number (SSN) Photos of yourself Personal information, such as age, gender, religious affiliation, etc.

Do not include encrypted and/or digitally signed documents because they become corrupted and you will not receive credit for submitting them. If you are claiming Military Spouse Preference, you MUST include a copy of the Military Spouse PPP Self-Certification Checklist along with the documents identified on the checklist to verify your eligibility for MSP. Acceptable documentation of your preference eligibility includes at a minimum: A copy of the PCS orders Military Spouse PPP Self-Certification Checklist Your marriage certificate or license (if you are not on the PCS Orders).

If you believe you are eligible for Veteran's Preference in hiring, you must claim preference and provide supporting documentation.*** To determine if you qualify for Veteran's Preference in hiring, please use the following link provided by the U.S. Department of Labor. Completed SF15, etc. (SF15 is required for 10-point preference) You will not receive 10 point preference without a completed SF15.

The SF15 will indicate additional required documents, that you MUST provide with your application to receive 10 point preference. Other support documentation (optional or required based on the vacancy announcement) Cover Letter SF-50 (latest non-award SF-50) Transcript (s) ***For current National Guard/Reserve members, please document your military work experience as follows: (You may adjust the format, so that you do not exceed the two (2) page resume limit, as long as your resume clearly reflects your military employment history.) List month joined (to/from) based on your enlistment contract (DD4) or (Oath) for Officers. If you have gaps in service, list them separately.

Example:04 Sep 2019 to 03 Sep 2023 Washington Air National Guard Traditional Member 20 hours per month POSITIONS TITLE MOS/AFSC Personnel Superintendent 3S091 Duties Military Orders During this period: (list multiple periods if everything else is the same: Order Type, Duties, & Purpose 04 Nov 2019 to 03 Dec 2019 40 hours per week 15 Mar 2020 to 14 May 2020 40 hours per week Type of Order: ADOS/AT/ST/AGR Order Purpose: Duties: ***If there are multiple purposes on a single order (ie. BMT then Tech Training/AIT), list specific periods. Example: Order cover 02 Sep 2020 to 12 Mar 2021: List 02 Sep 2020 to 01 Nov 2020 as BMT and 02 Nov 2020 to 12 Mar 2021 as Tech Training/AIT