Federal

Program Support Specialist

U.S. Marshals Service Β· Department of Justice
πŸ“ Hartford, Connecticut GS-11/12 $84,260 - $131,293/yr
Posted: Apr 1, 2026 Deadline: Apr 7, 2026 (Closes in 3 days days left)

About This Position

This position is located in the District of Connecticut, Hartford, CT. The selectee of this position serves as a Program Support Specialist. You are responsible for maintaining and implementing internal controls for all program areas. In the absence of the AO, serves as district's primary point of contact for administrative functions.

Qualifications

GS-11 TIME IN GRADE REQUIREMENTS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-09 grade level is required to meet the time-in-grade requirements for the GS-11 grade level. (Must submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. No award SF-50 will be accepted).

You may qualify at the GS-0301-11 level, if you fulfill the following qualifications: 1) providing office administrative services in order to investigate, evaluate and resolve a variety of problems and/or conditions; 2) monitoring a budget to ensure that funds are obligated; and 3) compiling, reviewing and analyzing report data for completeness and accuracy; OR B. Possess a Ph.D.

OR

equivalent doctoral degree; or 3 full years of progressively higher-level graduate education leading to such a degree; or possession of a LL.M. degree, if related. Graduate level education must demonstrate the competencies necessary to do the work of the position, examples of qualifying fields include Business Administration, and Finance; OR C. Possess a combination of specialized experience and graduate level education as referenced above, to qualify me for this position.

Only graduate education in excess of two years (i.e., 36 semester hours) may be combined with experience under this standard. GS-12 TIME IN GRADE REQUIREMENTS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-11 grade level is required to meet the time-in-grade requirements for the GS-12 grade level. (Must submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade.

No award SF-50 will be accepted).

You may qualify at the GS-0301-12 level, if you fulfill the following qualifications: 1) providing oversight of office administrative services in order to investigate, evaluate and resolve a variety of problems and/or conditions; 2) monitoring a budget to ensure that funds are obligated; 3) compiling, reviewing and analyzing report data for completeness and accuracy; 4) serving as a liaison between management and the human resources office in order to provide advice and assistance on HR matters; and 5) monitoring, and/or approving, and controlling accountable government equipment, material, and supplies.

Applicants may not qualify for this position based on education in lieu of specialized experience at the GS-12 grade level. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE CANNOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience

Major Duties

As a Program Support Specialist at the GS-0301-11/12 grade levels, some of your typical work assignments may include: Working closely with the Administrative Officer (AO) on implementing processes for providing administrative services for the district's main and/or sub-office(s); Analyzing the district's financial obligations and expenditures to ensure compliance with USMS policies and procedures; Providing advice and assistance to management on HR matters and/or issues; Providing oversight of the property management program; and Assuring contractors are performing projects that have quality and timeliness measures in place. The responsibilities described above are for the full performance level. At the developmental grade levels, assignments may be of more limited scope, performed with less independent, and limited complexity.

EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline.

Conditions of Employment

Must pass a pre-employment security investigation and drug screening. May be required to successfully complete a trial/probationary period. Males born after 12-31-59 must be registered for Selective Service. Must be a U.S. Citizen or National.

You must meet all qualification requirements by the closing date of this announcement. Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level). Must be able to obtain and maintain a High Risk background investigation.

Education

ARE YOU USING EDUCATION TO QUALIFY? Education must be from an accredited school or institution. Please refer to the following website to locate your school and/ or institution https://ope.ed.gov/accreditation/Search.aspx You MUST provide transcripts or other documentation to support your educational claims.

Unless otherwise stated: (1) unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study.

Such study may have been performed on a full-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirements for one year of full-time graduate study. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

How You Will Be Evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies.

You must meet or exceed the cut score to be considered.

You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

If referred, all relevant documents including performance appraisals and incentive awards submitted with your application will be available to the selecting official for review and consideration. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12922581

Additional Information

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.

You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility.

For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp Multiple selections may be made from this announcement. Applications will not be accepted if submitted using Government franked envelopes. Relocation incentive may be authorized.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section.

The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation.

Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email.

The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link.

Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments.

You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.

Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments.

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/.

Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Required Documents

To apply for this position, you must submit a complete Application Package which includes: 1.

Your résumé showing work schedule, hours worked per week, dates of employment and duties performed.

  1. Other supporting documents: Cover Letter, optional Most recent SF-50, "Notification of Personnel Action" showing you are in the competitive service and the highest grade or promotion potential held Copy of most recent performance appraisal with supervisor's signature showing the official final rating of record. In cases where the performance appraisal is incomplete or unavailable, applicants may provide an explanation of the reasons (if applying as a status candidate with current or former Federal Service).

Copy of SF-50 reflecting award received (if applying as a status candidate with current or former Federal Service). Career Transition Assistance Program documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)

Frequently Asked Questions

What is the salary for the Program Support Specialist position at U.S. Marshals Service?
The salary range for this position is $84,260 - $131,293/yr. This is a GS-11/12 position on the General Schedule pay scale. Actual pay may vary based on locality adjustments.
Where is the Program Support Specialist job located?
This position is located in Hartford, Connecticut. This is an on-site position.
What qualifications do I need?
GS-11 TIME IN GRADE REQUIREMENTS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-09 grade level is required to meet the time-in-grade requirements for the GS-11 grade level. (Must submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and g...
How do I apply for this position?
Apply through USAJobs.gov by clicking the 'Apply on USAJobs' button. You'll need a USAJobs account, a federal-style resume, and supporting documents. The deadline is Apr 7, 2026.
Is a security clearance required?
No security clearance is required for this position.
What does GS-11/12 mean?
GS-11/12 refers to the General Schedule grade level. Higher grades require more experience and offer higher pay. Visit our GS Pay Scale page for full salary tables by grade and locality.
What benefits do federal employees receive?
Federal employees receive comprehensive benefits including health insurance (FEHB), retirement through FERS, Thrift Savings Plan (TSP) with government matching, paid annual and sick leave, paid parental leave, life insurance, and student loan repayment programs.