Program Support Assistant

The duties may include, but are not limited to:

Reviews outgoing correspondence and documents for conformance with departmental policies, grammar, and format.

Composes correspondence, assembles information for various reports and prepares material for presentation.

Makes travel arrangements, including transportation and hotel reservations, notifying organizations and officials to be visited, and maintaining itineraries.

Prepares travel vouchers with associated documentation after travel is completed.

Processes time and attendance reports.

Arranges appointments and conferences for the staff of assigned area.

Maintains complex program files, determines need for and establishes file controls and records as required.

This position does not have an education qualification requirement.

Your application will be reviewed to determine if you meet (a) minimum qualification requirements.

Your resume must address experience and education relevant to this position. Applicants who meet the minimum qualification will be referred to the hiring manager for consideration.

Note: If after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience you may be found ineligible. Please follow all instructions carefully. Providing inaccurate information on Federal documents could be grounds for non-selection or disciplinary action up to including removal from the Federal service. To preview the application questionnaire, please visit: https://apply.usastaffing.gov/ViewQuestionnaire/12898220

Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section.

When assessed through a score-based category rating method, CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100. Travel, transportation, and relocation expenses will not be paid. Any travel, transportation, and relocation expense associated with reporting for duty will be the responsibility of the selected employee.

First time hires to the federal government normally start at the lowest rate of the salary range for the grade selected.

Please read the entire announcement and all instructions before you begin.

You must complete this application process and submit all required documents electronically by 11:59p.m. Eastern Time (ET) on the closing date of this announcement. Applying online is highly encouraged.

We are available to assist you during business hours (normally 8:00a.m. - 4:00p.m., Monday - Friday). If applying online poses a hardship, contact the Agency Contact listed below well before the closing date for an alternate method. All hardship application packages must be complete and submitted no later than noon ET on the closing date of the announcement in order to be entered into the system prior to its closing.

Resume cannot exceed two pages. This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis; contact the Agency Contact to request this. Step 1: Create a USAJOBS account (if you do not already have one) at www.usajobs.gov.

It is recommended that as part of your profile you set up automatic email notification to be informed when the status of your application changes. If you choose not to set up this automatic notification, then you will have to log into your USAJOBS account to check on the status of your application. Step 2: Create a Resume with USAJOBS or upload a Resume into your USAJOBS account.

You may want to customize your resume to ensure it documents duties and accomplishments you have gained that are directly related to this position in order to verify that qualifications are met. In addition, your resume must support your responses to the online questionnaire (you may preview the online questionnaire by clicking on the link at the end of the How You Will Be Evaluated section of the job announcement). Step 3: Click "Apply Online" and follow the prompts to complete the Occupational Questionnaire and attach any additional documents that may be required.

You can update your application or documents anytime while the announcement is open. Simply log into your USAJOBS account and click on "Application Status." Click on the position title, and then select "Update Application" to continue.

NOTE: Please verify that documents you are uploading from USAJOBs transfer into the Agency's staffing system as there is a limitation to the number of documents that can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Uploaded documents must be less than 5MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, TXT or Word (DOC or DOCX).

Do not upload Adobe Portfolio documents because they are not viewable. Only one resume will be reviewed. Applicants who submit a resume that exceeds two pages will be removed from consideration.

The following documents are required for your applicant package to be complete. Our office cannot be responsible for incompatible software, your system failure or downtime, etc. Encrypted documents will not be accepted.

Failure to submit required, legible documents may result in loss of consideration. Resume that includes: 1) personal information such as name, address, contact information;2) education;3) detailed work experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); 4) all supervisors' phone numbers and if they may be contacted; and 5) other qualifications. Resume cannot exceed two pages.

Only one resume will be reviewed Current and former career/career-conditional Federal employees: Most recent non-award Notification of Personnel Action (SF-50) showing you are/were in the competitive service (block 24 must contain a 1 or 2 and block 34 must contain a 1), highest grade held (or promotion potential) on a permanent basis, position title, series and grade. If your current grade is not your highest permanent grade, submit an additional SF-50 showing your highest grade. Most recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable (e.g., length of time in current position).

A performance plan is not an acceptable substitute. Screenshots or printouts of electronic systems, including eHR Apps (ePMA), will not be accepted unless it is of the actual appraisal form with the end-of-year rating summary. Surplus or displaced employees eligible for CTAP or RPL priority must provide: proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (as applicable), last performance appraisal, and the most recent SF-50 noting position, grade level, and duty location.