About This Position
This position is located in the Bureau of Administration, Global Operations, Logistics Operations, Office of Diplomatic Pouch and Mail (DPM), Classified Pouch and Mail Division (A/GO/OPS/DPM/CPM). Providing domestic mail, Diplomatic Post Office (DPO) mail, and unclassified and classified pouch service to DOS and other members of the foreign affairs community.
Qualifications
Applicants must meet all the required qualification requirements described below by the closing date of this announcement.
NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.
Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience sorting, dispatch, tracing, and documentation of all mail and pouch material for distribution. Experience developing, directing, and implementing plans, procedures, and policies to ensure timely, efficient, and cost-effective. processing, coordination, and routing of classified mail and materials.
Experience evaluating persistent, widespread, or critical problems to determine if alternative procedures should be established. To be considered well-qualified,
in addition to meeting minimum qualifications, candidates must demonstrate proficiency in some, but not all of the major aspects of the position. There is no substitute of education for specialized experience for the GS-13 position.
Major Duties
Directs CPM operations, which serves as the sole source for movement of USG classified materials overseas, coordinating with a wide range of federal agencies across the National Security and Foreign Affairs community.
Monitors incoming and outgoing volume and shifts resources accordingly so that all pouch and mail is handled in a timely, efficient, and accurate manner.
Provides advice and guidance regarding pouch and mail shipping procedures and schedules to the public, Congressional staff, DOS staff, and representatives of other federal agencies and private industry.
Reviews and analyzes classified mail delivery policies, procedures, and processes, as well as United States Postal Service (USPS) changes, DOS procedures, Diplomatic Courier delivery schedules.
Analyzes current and new program needs and determines appropriate level of resources and personnel.
Education
Education requirements do not apply to this vacancy announcement.
How You Will Be Evaluated
Once the application process is complete, a review of your resume limited to two pages will be conducted and evaluated by an HR specialist to determine if you are qualified for this job. Resumes longer than two pages will be deemed ineligible and will not be considered further.
Your qualifications will be evaluated on the following competencies: Ability to sort, dispatch, trace, and document complex classified pouch material. Knowledge of classified diplomatic pouch operations, Diplomatic Courier Service policies and procedures. Ability to conduct stakeholder coordination related to classified diplomatic pouch and secure logistics operations across National Security and Foreign Affairs communities.
Ability to analyze policies, procedures, inter and intra-agency changes, and customer data. Ability to determine appropriate level of resources and personnel, and demonstrated ability to manage warehouse operations. Skill in preparing written analysis and responses, and in-person briefings to office or higher level on diplomatic pouch and secure logistics operations in both classified and unclassified settings.
Agency Career and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be rated "Well Qualified" and submit the supporting documents listed under the required documents section of this job to receive consideration for selection priority. To be considered well-qualified,
in addition to meeting minimum qualifications, candidates must demonstrate proficiency in some, but not all of the major aspects of the position.
You may preview questions for this vacancy.
Additional Information
For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at [email protected]. If eligible, situational telework agreements may be permitted with supervisory approval. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
How to Apply
Prepare your application in USAJOBS To start your application, click Apply and we'll walk you through the process to attach a resume and any required documents. During the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes.
You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process. STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS.
STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume. STEP 3: Complete the online assessment questions. STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.
To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agency's Civil Service selection process site. Technical assistance with your on-line application is available through the Help Desk at [email protected] or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET Alternate Application Procedures If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package.
Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m.
ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.
Required Documents
All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
- Resume limited to two pages showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered.
Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions. Resumes longer than two pages will be deemed ineligible and will not be considered further.
- Most recent SF-50s (Notification of Personnel Actions) that show: effective date, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information (e.g., promotion, within-grade increase, and separation SF-50s). Award SF-50s often do not show the required information.
- Performance appraisal. Submit your most recent (i.e., usually within the last 18 months) final (not a mid-year review) official (i.e., signed by the rating official and in original format) annual performance appraisal.
- CTAP eligibility documentation (e.g., reduction-in-force (RIF) separation notice, certification of expected separation, etc.).