Program Manager

Provides expert direction, assistance, and support for all petition-based nonimmigrant and diversity immigrant visa processing services, functions, operations, and activities.

Evaluates various administrative regulations, procedures and policy directives to determine applicability throughout the KCC.

Provides input, recommendations, negotiations, and oversight of implementation of policies and processes to both ensure organization efficiency and meet new and changing requirements.

Provides expert advice on contracting issues and engages in planning, coordinating, and administering multiple contracts.

Education requirements do not apply to this vacancy announcement.

A review of your resume will be conducted and compared against your responses to the crediting plan (CP) to determine if you are qualified for this job. Applicants who meet the minimum qualification (MQ) requirements, as described in the “Qualifications” section of this announcement, will be assigned a score between 70 and 100. The evaluation process consists of an online assessment and a subject matter expert (SME) resume review of applicants found to be among the top qualified candidates based on the CP assessment.

Resumes longer than 2 pages will be deemed ineligible and will not be considered further. Responses to questions that are not fully supported by your resume may result in a rating adjustment. Applicants who meet the MQ requirements will be assigned to one of three quality categories: Qualified (Q) -

In addition to meeting MQ, applicants must demonstrate a basic level of the required competencies and knowledge, skills and abilities (KSAs) for the position. Well Qualified (WQ) -

In addition to meeting MQ, applicants must demonstrate proficiency in some but not all of the required competencies and KSAs for the position. Highly Qualified (HQ) -

In addition to meeting MQ, applicants must fully demonstrate proficiency in all of the required competencies and KSAs for the position. HQ applicants may be referred to the hiring manager for further consideration. The category assignment is a measure of the degree in which your background matches the competencies and KSAs required for this position. See "Qualifications" section of this vacancy announcement for a list of KSAs. Resume review: SMEs will review your resume to determine your qualifications for this position based on the required specialized experience.

Your resume should demonstrate how you meet all aspects of the specialized experience statement. SMEs will not review additional information beyond your resume (e.g., links in your resume will not be opened.). If meeting basic qualifications through education only or a combination of education and experience, applicants will not be referred to the SMEs but will be reviewed by the HR Specialist for referral.

Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the HQ category [except when the position being filled is scientific/professional at the GS-9 or higher.

This position is considered scientific/professional. REMOVE THIS TEXT IF NOT SCIENTIFIC/PRO]. Other eligible and qualified 10 pt. preference eligible and veterans with 5 pt. preference are placed above non-preference eligible applicants within the category in which they qualify. View OPM's veterans' preference website for more information. Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM's CTAP & ICTAP eligibility website for more information.

You must be rated in the WQ category and submit supporting documents under the required documents section of this announcement to receive selection priority consideration. To be considered WQ applicants must: score an 85 or above, meet MQs, and demonstrate proficiency in some, but not all major aspects of the position.

You may preview questions for this vacancy.

For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or [email protected]. If eligible, situational telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.

Prepare your application in USAJOBS To start your application, click Apply and we'll walk you through the process to attach a resume and any required documents. During the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes.

You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process. STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS.

STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume. STEP 3: Complete the online assessment questions. STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.

To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agency's Civil Service selection process site. Technical assistance with your on-line application is available through the Help Desk at [email protected] or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET Alternate Application Procedures If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package.

Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m.

ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.

All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

1. Resume limited to two pages showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered.

Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions. Resumes longer than two pages will be deemed ineligible and will not be considered further.

1. Veterans' Preference Documentation, if applicable: To claim 5-point preference, submit a copy of your DD-214 Certificate of Release or Discharge from Active Duty. To claim 10-point preference, submit all required documentation outlined on the SF-15 (Application for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs, etc.).

If we cannot verify your 10-point preference claim, your application will be reviewed for 5-point preference. To claim 10-point derived preference (i.e., spouses, widows, widowers or mothers of veterans), submit a completed SF-15 and all required documentation listed on the SF-15 to support your claim. To claim 0-point Sole Survivorship preference, submit a copy of your DD-214 or another form of official documentation showing that your discharge or release from active duty occurred on or after August 29, 2008 and was based on a sole survivorship discharge.

For all preference claims: DD-214 Member 4 copies are preferred and must show the dates of service, type of discharge, and any qualifying service campaign medals. If you are currently on active duty and applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must provide a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this vacancy announcement.

For more veterans' preference information, visit the USAJOBS Help Center.

1. ICTAP/CTAP documentation, if applicable (e.g., reduction-in-force (RIF) separation notice, RIF separation SF-50 personnel action (ICTAP only, if available), most recent SF-50 (CTAP or ICTAP), certification of expected separation, etc.). In addition, submit a copy of your current (or last) performance rating of record which must be at least fully successful or equivalent and submit all required documents listed above that apply to you (e.g., resume, transcripts, SF-50, etc.).