Pharmacist Supervisor (Outpatient)

Duties include but are not limited to: Responsible for all aspects of pharmaceutical care services provided by outpatient pharmacy within the Syracuse VA Medical Center. Responsible for ensuring all aspects of drug control, drug accountability and drug security is maximized and are in accordance with the Syracuse VA Medical Center and Pharmacy Service policies and procedures, and other applicable Federal and VA regulations. Provides budgetary oversight for outpatient pharmacy including but not limited to cost savings/ cost avoidance initiatives and inventory management/ inventory turns.

Provides oversight to the controlled substance program for outpatient pharmacy and is responsible for accurate maintenance of all record associated with controlled drug accountability. Assures proper security of all drug, supplies, and equipment for the section. Communicates controlled substance issues to supervisors of the specific program areas and the Chief, Pharmacy Service.

Works with the Clinical Pharmacy Supervisor to monitor and develop clinical pharmacy programs/activities within the outpatient pharmacy. Develops mechanisms to measure outcomes of pharmacy interventions and ways to report results through proper administrative/ facility channels. Expert understanding of regulatory and quality standards pertaining to Pharmacy.

Manages an effective quality assurance program for the outpatient pharmacy. Assesses, plans, and evaluates the scope and quality of pharmacy programs to ensure proper coordination between the delivery of pharmacy services and the overall delivery of healthcare. Ensure compliance with all Joint Commission, USP 795 & 800, VACO, union contract, EEO regulations, and local standards & guidelines as well as federal and state laws.

Supervises and ensures that monthly ward inspections are conducted in assigned areas of pharmacy. Participate in interdisciplinary medical center committees and patient rounds (as needed) as a member representing Pharmacy Service. Regularly conducts high-cost drug evaluation and corrections.

As a result of identified trends and changes in procurement costs, develops appropriate educational materials and new processes in order to ensure cost effective prescription processing. Continuously strives to find ways to reduce cost of operations and to increase efficiency of operation. The incumbent will perform other clinical and staff pharmacist duties as required in periods of acute staffing shortages.

Responsible for the day-to day operations of the pharmacists & technicians in the outpatient pharmacy. Plans, organizes, assigns, and reviews work of subordinates; this includes scheduling of priorities and personnel for the effective completion of pharmacy programs objectives. Develops & maintains the schedule for all outpatient pharmacy staff.

Posts these schedules within specified time frames as defined by bargaining unit contract. Maintains control of leave and attendance of subordinate employees and ensures that absences are charged to proper leave status and that the timekeeper is promptly notified. Conduct on-going and annual performance evaluation of subordinates.

Counsel employees on performance when necessary and/or recognize high level performance as appropriate. Make recommendations for promotion or reassignments of subordinates based upon subordinates abilities and job performance. Maintain cache inventory, rotating stock as provided by Emergency Pharmacy Services (EPS), utilizing locally as able and disposing of outdated product via reverse distribution or disposal.

Update expiration dates of stock as provided by EPS vial Shelf-Life Extension Project labels (SLEP).Complete yearly cache area physical inspection and wall to wall inventory. Effectively works and communicates orally, or in writing, with others while remaining courteous, tactful, and understanding, even in potentially difficult or volatile situations, or to persuade and influence clinical and management decisions. Uses discretion in appropriately safeguarding confidential information.

Promotes a helpful environment of courtesy, kindness, and respect among veterans, visitors, staff, volunteers, and others. Develops and implements solutions to problems and follows up to ensure the matter has been appropriately resolved. Ensures that telephone calls are handled promptly and with courtesy.

Other duties as assigned Work Schedule: Monday-Friday 7:30am - 4:00 pm Telework: Ad-Hoc Virtual: This is not a virtual position. Functional Statement #: 24211-F

You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.

Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation.

Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave.

Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (ET) on 03/27/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12912056. To begin, click Apply Online to create a USAJOBS account or log in to your existing account.

Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To apply for this position, you must provide a complete Application Package which includes: Resume Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.

Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field. The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) License Other (1) Resume Transcript Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire.

You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form.

Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference. Veterans' preference does not apply for internal or other current permanent Federal agency employees.