Medical Support Assistant (Patient Registration)
Qualifications
Selectee may be subject to a probationary period ESEP appointees typically serve a two year trial period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This position may be covered by a bargaining unit. This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children.
Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. IHS Selectees that will work in an IHS health care facility may be subject to Employee Health Policies related to Measles and Rubella, and seasonal influenza immunizations. Vaccine exemption requests may be available according to the National and/or Service Unit guidance.
On-call hours or standby duty may be required. Position may be subject to rotating shifts: days, evenings, nights, weekends and holidays. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.
You will need to set up direct deposit so we can pay you. Background Investigation Requirement: This position requires the successful completion of a federal background investigation as a condition of employment. A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service.
Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability. Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.
Major Duties
Duty details are available on the full USAJobs announcement.
Conditions of Employment
Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov) This is an entry level position. The duties listed below are at the full performance level and vary by location. All Grade levels MAY NOT be available at all locations.
Interview patients to obtain patient registration information. Assist patients in completing forms and review for accuracy and completeness. Verify patient third party eligibility documents (i.e. Medicare, Medicaid and/or private insurance).
Identify patients who do not have alternate resources and assigns them to the appropriate Patient Benefits Coordinator.
How to Apply
Visit USAJobs.gov and sign up or log in.
Federal resumes are more detailed than private-sector ones. Include job titles, duties, hours/week, and dates (month/year) for each position.
Transcripts, DD-214 (veterans), SF-50 (current feds), and other documents as required by the announcement.
Click "Apply on USAJobs" and complete all questionnaires before the deadline (May 1, 2026).
Monitor your application through your USAJobs dashboard. Federal hiring typically takes 4-8 weeks.