Federal

Medical Support Assistant

Indian Health Service ยท Department of Health and Human Services
๐Ÿ“ Chinle, Arizona GS $36,464 - $47,334/yr
Posted: Jan 30, 2026 Deadline: Apr 30, 2026 (Closes in 74 days days left)

Qualifications

Selectee may be subject to a probationary period ESEP appointees typically serve a two year trial period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. IHS Selectees that will work in an IHS health care facility may be subject to Employee Health Policies related to Measles and Rubella, and seasonal influenza immunizations. Vaccine exemption requests may be available according to the National and/or Service Unit guidance. On-call hours or standby duty may be required. Position may be subject to rotating shifts: days, evenings, nights, weekends and holidays. You will need to set up direct deposit so we can pay you. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. Background Investigation Requirement: This position requires the successful completion of a federal background investigation as a condition of employment. A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service. Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability. Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.

Major Duties

Duty details are available on the full USAJobs announcement.

Conditions of Employment

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: IHS Total Compensation of a Medical Support Assistant All Grade levels MAY NOT be available at all locations. Receives and greets patients and visitors; provides general information and assistance. Checks patients in and out of the clinic; verifies patient demographics and updates records as needed. Schedules, reschedules, and cancels patient appointments using an electronic health record or scheduling system. Answers telephones; routes calls; takes messages; and provides routine appointment and clinic information. Maintains and files medical records and forms in accordance with privacy and confidentiality requirements. Assists with basic clinic administrative tasks, such as preparing charts, scanning documents, and data entry.

How to Apply

1
Create a USAJobs Account
Visit USAJobs.gov and sign up or log in.
2
Prepare Your Federal Resume
Federal resumes are more detailed than private-sector ones. Include job titles, duties, hours/week, and dates (month/year) for each position.
3
Gather Supporting Documents
Transcripts, DD-214 (veterans), SF-50 (current feds), and other documents as required by the announcement.
4
Submit Your Application
Click "Apply on USAJobs" and complete all questionnaires before the deadline (Apr 30, 2026).
5
Track Your Status
Monitor your application through your USAJobs dashboard. Federal hiring typically takes 4-8 weeks.

Frequently Asked Questions

What is the salary for the Medical Support Assistant position at Indian Health Service?
The salary range for this position is $36,464 - $47,334/yr. This is a GS position on the General Schedule pay scale. Actual pay may vary based on locality adjustments.
Where is the Medical Support Assistant job located?
This position is located in Chinle, Arizona. This is an on-site position.
What qualifications do I need?
Selectee may be subject to a probationary period ESEP appointees typically serve a two year trial period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, t...
How do I apply for this position?
Apply through USAJobs.gov by clicking the 'Apply on USAJobs' button. You'll need a USAJobs account, a federal-style resume, and supporting documents. The deadline is Apr 30, 2026.
Is a security clearance required?
No security clearance is required for this position.
What does GS mean?
GS refers to the General Schedule grade level. Higher grades require more experience and offer higher pay. Visit our GS Pay Scale page for full salary tables by grade and locality.
What benefits do federal employees receive?
Federal employees receive comprehensive benefits including health insurance (FEHB), retirement through FERS, Thrift Savings Plan (TSP) with government matching, paid annual and sick leave, paid parental leave, life insurance, and student loan repayment programs.