Management and Program Analyst

FV-H Duties: Performs multiple and varying assignments under the limited direction of a manager, project/program manager, team leader, or more experienced professional. Acts as an individual contributor and/or member of a team and may perform some leadership functions for small projects/programs or other work activities. Analyzes and evaluates (on a quantitative or qualitative basis) the effectiveness of the Technical Services Operations Support Group.

Provides independent analysis of Technical Operations' operational and organizational metrics and conducts a variety of management studies as required by Technical Services management. Requests for analytical projects may come from the service area leadership, Districts, or internal stakeholders and may include staffing projections and financial requirements. Retrieves information from various automation systems and/or databases, e.g., National Airspace System Performance Analysis System (NASPAS), Remote Monitoring and Logging System (RMLS), and Facilities, Services, and Equipment Profile (FSEP), Workplace Inspection Tool (WIT), Safety Management Information System (SMIS), Unsatisfactory Condition Reports (UCR), etc. to analyze data and assists with developing reports in support of policy and procedure compliance, and to support efforts for operational efficiency improvements.

Accomplishes tracking and reporting activities on the correction of NASTEP evaluation exception issues. Receives and disseminates NAS Change Proposals (NCP) and Case Files under the Configuration Management umbrella and ensures timely review, collection and upward reporting of comments. Provides assistance to Technical Services managers and Systems Support Center personnel on the completion of web-based NCP documentation.

Provides local administration of access to the several web-based programs. Applies experience and/or knowledge of site/facility commissioning/decommissioning. Assists with producing technical metrics reports to meet the needs of the Districts.

Assists Technical Support Center managers with functional program areas. Works closely with internal stakeholders, subject matter experts, Service Center points of contact, and Headquarters¿ program managers to review operational data which is used to review facility performance and identify trends. Requests for operational analysis projects may come from the service area leadership, Districts, or internal stakeholders.

Applies experience and advanced knowledge applicable to his/her discipline to plan and accomplish assignments. Assignments may require knowledge and experience working across functional and/or organizational lines. Typical assignments may include tracking and analyzing data to ensure compliance with policies and procedures; providing guidance to less-experienced professionals in day-to-day operations; identifying, analyzing, and recommending solutions for complex/difficult problems; and recommending improvements to systems and processes.

Performs other duties as assigned.

We are not accepting applications from noncitizens.

Education may not be substituted for experience.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.

FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all internal/external announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include work history that describes how you meet the answer you chose for each KSA.

Your work history examples should be specific and clearly reflect the highest level of ability.

Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate.

Your answers may be adjusted by a Human Resource Specialist, as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration.

Current FAA employee: You MUST submit a copy of your most recent (non-award) SF-50, Notification of Personnel Action, or equivalent document that verifies tenure (block 24, code 1 or 2). Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position. Interview: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed.

Links to Important Information: Locality Pay, COLA

Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.

You must apply online to receive consideration.

Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES.

IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.

Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.

Most recent Notification of Personnel Action (SF-50) is required. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.

You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.