Management and Program Analyst

The selectee will serve as a Management and Program Analyst in the Office of Field Operations, Criminal Investigative Division. Typical work assignments include: Analyzing data generated from agency systems and organizing the information in the form of data dashboards, comprehensive reports, briefs, or presentations that inform managers of a solution or recommendation. Addressing systemic issues that impact the operations of the line program operations assigned to working groups and tasks forces. Utilizing software to independently organize, analyze and present data using formulas, codes, or other established data analysis techniques. Providing technical guidance and interpretations that gauge whether organizational operations are in accordance with foundational documents. Apply for this exciting opportunity to support the agency's protective and investigative missions. This Management and Program Analyst position starts at a salary of $85,447.00, GS - 11 step 1, with promotion potential to $158,322.00 GS-13 step 10.

U.S. Citizenship is required. Males born after 12/31/1959 must be registered for Selective Service. If selected for this position, you will be required to: Obtain and maintain a Top Secret Tier 5 clearance. For more information visit OPM Mythbuster Page. Submit a credit check after a conditional offer of employment has been accepted. Submit to a drug test prior to your appointment and random drug testing while you occupy the position. As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

For positions with an education requirement, or if you are qualifying for a position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. Unofficial transcripts will be accepted that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. An official transcript will be required if you are selected.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. Upon review, your resume and/or supporting documents need to support your answer choices and reflect the one year of specialized experience requirement, in order to be considered. If the one year of specialized experience, equivalent to the next lower grade level cannot be identified in your resume, you will be considered not qualified. The competencies or knowledge, skills, and abilities needed to perform this job are: Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Manages and Organizes Information Organizational Awareness Organizational Performance Analysis Reading Comprehension Reasoning Research Self-Management Stress Tolerance Teamwork The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the Federal government, you are not CTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under CTAP, you must be rated at a minimum score of 85.0 for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement. An interview may be required for this position. If an interview is required, failure to complete the interview may result in removal from further consideration. Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to [email protected]. More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade and unit occur. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. The Secret Service prohibits employees from having visible body markings (including but not limited to tattoos, body art, and branding) on the head, face, neck, hand and fingers (any area below the wrist bone) (exception: a single conservative and unobtrusive tattoo in the form of a ring is authorized on one finger).

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit required documentation as specified in the How to Apply and Required Documents section. PLEASE NOTE: Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. If your materials are not received by the closing date, your application will be evaluated solely on the information available, and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application. The application process is as follows: Click the Apply Online button Answer the questions presented in the application and submit the required documents. Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access to USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. To preview the required online questionnaire please visit https://apply.usastaffing.gov/ViewQuestionnaire/12849197. The online questionnaire is required in addition to the USA Hire assessments. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://support-usahire.opm.gov/hc/en-us/articles/45424542500371-How-to-request-a-reasonable-accommodation We strongly encourage you to apply online. If you cannot apply online, you may contact the APT Talent Management Division at [email protected] OR by calling (202) 406-6420 between the hours of 9:00 am and 5:30 pm EST (excluding Federal holidays) prior to the closing date of this announcement to receive assistance. The Secret Service provides reasonable accommodation to applicants with disabilities, on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.

In addition to addressing the vacancy specific questions, you must also submit the following documentation: Resume - Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. In order to receive credit for experience contained in an uploaded resume, your employment history should show relevant work experience in month/year format (MM/YYYY), reflecting starting date and ending date, and include the number of hours worked per week. To learn how to format and submit a two-page resume, please visit the USAJOBS Help Center. If tentatively selected for the position, the applicant may be required to provide additional documentation (SF50s) to validate their eligibility for the position. Are you qualifying based on education or the position has an education requirement, or you are qualifying based on a combination of education and experience? Submit a copy of your college/university transcript (unofficial is acceptable) it must show school name, student's name, credit earned, degree, and date awarded. Education must be obtained from an accredited institution recognized by the U.S. Department of Education. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information. Are you claiming special priority selection rights under the Career Transition Assistance Program (CTAP)? Submit a copy of your agency notice, copy of your most recent performance appraisal (with at least a satisfactory rating), and your most current SF-50 noting position, grade level, and duty location. Are you a veteran? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) and/or documentation of service-connected disability. If claiming 10-point preference, you will need to submit a Standard Form (SF-15), Application for 10-point Veterans' Preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View VEOA information on Veterans' information. Are you a current Department of Homeland Security Employee? Submit a copy of your SF-50, Notification of Personnel Action, showing your tenure code as career or career-conditional (codes 1 or 2, in block 24), and position occupied in the competitive service (code 1, in block 34) In addition, the SF50s must show the highest grade or promotion potential level attained competitively. An award SF-50 does not contain the required information. If you are applying for a higher grade, please provide the SF-50s which shows the length of time you have been in your current/highest grade and that supports one year of experience (i.e., With-in Grade Increase (WRI) SF-50). You may need to submit more than one SF-50 to comply. Also submit your performance appraisals and/or incentive awards. Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title, Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee) Agency, beginning and ending dates of your appointment.