Management Analyst
About This Position
This position is located in the Department of Health and Human Services, Substance Abuse and Mental Health Services Administration, headquartered in Rockville, Maryland. This announcement has an applicant limit of 50 and will close on the day that 50 applications have been received, at 11:59 PM.
Qualifications
WHAT WE ARE LOOKING FOR Minimum Qualifications: You must have one year specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-13 grade level in the Federal service performing at least ALL of the following: Evaluating an agency's human resources and human capital programs including, recruitment, classification, onboarding, training, and making implementation recommendations to senior leadership Utilizing qualitative and quantitative methods to evaluate administrative operations including human resources, human capital, payroll and time and attendance Coordinating and processing performance management incentive awards Managing staff to implement an agency's performance management program Overseeing agency training system and analyzing reports to provide compliance updates to senior leadership Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Qualifications are based on breadth/level of experience.
In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.
Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment.
The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.
Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment.
You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website
Major Duties
WHAT YOU'LL BE DOING DAY TO DAY As a Management Analyst, you will use your knowledge of and experience with to optimize business results and customer experience by: Performs a variety of complex management analysis assignments where the incumbent applies expert qualitative and quantitative methods to the analysis and evaluation of administrative operations, organizations, and management practices to determine their efficiency and effectiveness. Manages various Agency programs including auditing and evaluation of all delegating examining and merit promotion casefiles and also assists the human capital branch with performance management. Orients and promotes an understanding and appreciation in staff officials, operating officials, and supervisors of their responsibilities for HC management.
Continually appraises the HC program by such means as operating official, supervisor and employee contacts, analyses of statistical data, etc., to ascertain that desired results are being realized, and if necessary, effects changes and improvements. Advises managers and program officials on policies and procedures including actions to be taken to accomplish work in accordance with established requirements.
How You Will Be Evaluated
You will be evaluated based on how well you meet the qualifications listed in this announcement. Evaluation will be based on your application materials (such as your resume and supporting documents), your responses to the application questionnaire, and the results of all required assessments. Resume Requirement Your resume must not exceed two (2) pages in length. Minimum Qualification Question As part of the application process, you must answer a minimum qualification question addressing whether you meet the Specialized Experience required for this position, as described in this announcement.
Your response must be supported by the experience documented in your resume. If your resume does not demonstrate the required Specialized Experience, you may be found not qualified. Assessment Process USA Hire Technical Assessment You are required to complete a USA Hire technical assessment to evaluate the job-related knowledge, skills, and abilities required for this position.
SME Resume Review Subject Matter Experts (SMEs) will review your resume to determine whether you meet the required Specialized Experience. Applicants who successfully pass the assessment(s) may be referred to the Hiring Manager for consideration.
You must complete all required steps in the process, including submitting an application and resume and participating in the structured interview, to be considered for this position. Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with any interested selecting official(s) at HHS.
Clearance of CTAP/ICTAP will be applied for similar positions across HHS. In accordance with Executive Order 12564 of September 14, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace. The use of illegal drugs, on or off duty, by Federal employees is inconsistent not only with the law-abiding behavior expected of all citizens, but also with the special trust placed in such employees as servants of the public.
PHS Commissioned Corps (CC) Officers: PHS Commissioned Corps (CC) Officers interested in performing the duties of this position within the Commissioned Corps may apply online to this announcement. Candidates will be referred as CC personnel and not as candidates for conversion to a permanent career or career-conditional appointment. For Competitive Merit Promotion and Veterans Employment Opportunities Act (VEOA) Applicants: The highest rated candidates will be referred to the hiring agency.
For Noncompetitive Applicants: All qualified candidates will be referred to the hiring agency.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): Accountability Attention to Detail Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12914804
Additional Information
THINGS YOU NEED TO KNOW Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine. Bargaining Unit Position: No Research position: No Drug Screening Required: No Special Hiring Authorities for Veterans - https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/ Special Hiring Authorities for Military Spouses - https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/military-spouses/ People With Disabilities (Schedule A) - https://help.usajobs.gov/index.php/Individuals_with_Disabilities Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP): For information on how to apply as an CTAP/ICTAP eligible see http://opm.gov/rif/employee_guides/career_transition.asp#ictap. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position.
Reemployment Priority List (RPL): To receive selection priority for this position, individuals on the RPL must meet the qualification requirements, complete all required assessments and be rated as qualified. RPL candidates are ranked using Category Rating procedures. Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code.
If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. For ReΜsumeΜ Tips visit: https://www.youtube.com/watch?v=8YX7o1PBoFk For Application Tips visit: https://www.youtube.com/watch?v=bqYkibnuiJU For additional information about USAJOBS visit the Help Center: https://www.usajobs.gov/Help/ USA Hire Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments.
Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.
You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.phptitle=Reasonable_Accommodations_for_USA_Hire
How to Apply
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
Resumes must not exceed two (2) pages in length. Application requirements are clearly stated in this Job Opportunity Announcement. Failure to submit a resume and any other required documentation identified in this announcement will result in removal from further consideration. *To begin, click Apply Online to create a USAJOBS account or log in to your existing account.
Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. *Click the Submit My Answers button to submit your application package. *It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. USA HIRE INSTRUCTIONS:1. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application.
The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.2.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.3. Review all instructions prior to beginning your assessments.
You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.4. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.5.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources:https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments?
To verify your application is complete, log into your USAJOBS account at https://my.usajobs.gov/Account/Login, select the Application Status link, and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account at https://my.usajobs.gov/Account/Login and click Update Application in the vacancy announcement.
You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
The complete Application Package must be submitted by 11:59 PM (EST) on 04/06/2026.
Required Documents
Submission of a resume alone IS NOT a complete application.
You must provide a complete online Application Package which includes: Resume must not exceed two (2) pages and must support responses to the online application. Failure to submit a resume and all required documentation identified in this announcement may result in removal from further consideration. Use of the USAJOBS Resume Builder is encouraged to ensure all required information is included.
Resumes must include duties, accomplishments, related skills, and start and end dates (month/day/year) for each position. Full-time employment will be assumed unless otherwise indicated; part-time experience will be prorated. Incomplete information may affect eligibility or rating.
A complete online application (https://apply.usastaffing.gov/ViewQuestionnaire/12914804) SF-50 (Notification of Personnel Action) - documentation supporting eligibility. If submitting a copy of your SF-50, or equivalent, submit one that shows the effective date of current position, the full performance level, career or career conditional tenure and status in the competitive service. Other Supporting Documents, as applicable: College transcripts, if qualifying all or in part based on education RPL Documentation: Candidates must submit all documents required to demonstrate that they meet the qualifications of the position If separated due to Reduction in Force (RIF): Most recent SF-50, or equivalent, that shows position occupied; tenure; grade and step; salary; and full performance level SF-50 showing Separation - RIF.
If not available, submit official documentation of Reduction in Force (RIF) separation notice or a proposed removal/separation notice Latest performance rating showing rating score If separated due to Compensable Injury: Most recent SF-50, or equivalent, that shows position occupied; tenure; grade and step; salary; and full performance level SF-50, which shows separation, or SF-50 showing acceptance of position at a lower grade or pay level in lieu of separation Notification from the Office of Workers' Compensation Programs, Department of Labor, that injury compensation benefits have ceased or will cease Latest performance rating and rating of record (if separate documents) showing rating score CTAP/ICTAP RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement SF-50, showing positions, grade level, and duty location, and/or Agency certification of inability to be placed through RPL, etc Latest performance appraisal including rating Documentation from your agency showing current promotion potential Military Spouse Documentation Overseas Military Spouse: Copy of Military sponsor's PCS orders and a valid marriage certificate or other documentation verifying marriage. If applicable, a copy of most recent SF-50 Certain Military Spouse: For all categories below, a valid marriage certificate or other documentation verifying marriage. Additional supporting documentation requirements differ for each category Spouse of a service member on active duty, you are required to submit a copy of the service member's current orders or a Statement of Service letter.
The Statement of Service must be signed by the adjutant, personnel officer, or commander of the service member's unit or higher headquarters, AND the Statement of Service letter must include dates of active-duty service. For current federal employees, submit a copy of the most recent SF-50 Spouse of a service member who incurred a 100% disability because of the service member's active duty service, you are required to submit a copy of your spouse's DD-214 and a copy of documentation from the Department of Veteran's Affairs or the Department of Defense indicating the service member has a disability rating of 100% due to a service connected disability Spouse of a service member who was killed while on active duty, submit a copy of the spouse's DD-1300 documenting the service member was killed while on active duty and a statement certifying that you have not remarried PHS Commissioned Corps Personnel: You must provide a copy of your current personnel orders and/or other supporting documentation to be referred as CC. Veterans Employment Opportunities Act (VEOA) documentation, if applicable.
For more information, please go to https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/ Documentation supporting eligibility for non-competitive appointment, (severely disabled, eligible veterans, certain military spouses, etc.) Official documents are not required at this time; copies are sufficient; may be requested upon selection