About This Position
This position is located in the Mobile Communications (MC) Unit, Executive Technology, Office of the Executive Secretariat, Office of the Secretary of State (S/ES-ET).
You will serve as a Lead Information Technology Specialist responsible for leading a team of Information Management Specialists. The team provides coordination and deployment of Mobile Comms support and special communications for the Secretary of State while travelling domestically and internationally.
Qualifications
Applicants must meet all the required qualification requirements described below by the closing date of this announcement.
NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants applying for the GS-13 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - Studies operations and revises operational programs to increase the efficiency and effectiveness of the operations and services provided.
Customer Service - Ensures that software applications are fully operational. Oral Communication - Contributes expertise to and provides advice and recommendations to leadership. Problem Solving - Troubleshoots, analyses problem determinations, casual isolations and priority technical direction-setting.
AND Have at least 1 full year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience applying IT developments and applications to existing mobile communications issues; Experience leading a team in identifying, distributing and balancing workloads and tasks in accordance with established workflow, skill level and/or occupational specialization; Experience researching new technological capabilities and opportunities to increase efficiencies while enabling solutions for a travel team; Experience recommending acquisition and testing of new equipment and software; AND Experience serving as a liaison with internal/external stakeholders, boards, committees and panels.
NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-13 position. To be considered well-qualified,
in addition to meeting minimum qualifications, candidates must demonstrate proficiency in some, but not all of the major aspects of the position.
Major Duties
Develops and interprets policies, procedures, and strategies governing the planning and delivery of mobile communications services for the Secretary and their travel team.
Directs a team of Foreign Service IT Specialists and ensures that S/ES-ET 's strategic plans, missions, and values are communicated to the team and integrated into the team's strategies, goals, objectives, work products and services.
Ensures all pertaining equipment is up-to-date, state-of-the-art to the extent possible, is tested; SOPs are current, kits are certified, and that all equipment is deployable at a moment's notice in compliance with Department security mandates.
Stays abreast of emerging technologies and security threats to continuously enhance the security posture and mandates.
As needed, serves as primary point of contact for MC with the White House Communications Agency (WHCA) on joint trips between the Secretary of State and the President.
Education
Education requirements do not apply to this vacancy announcement.
How You Will Be Evaluated
Once the application process is complete, a review of your resume limited to two pages will be conducted and evaluated by an HR specialist to determine if you are qualified for this job. Resumes longer than two pages will be deemed ineligible and will not be considered further.
Your qualifications will be evaluated on the following competencies: Knowledge of information technology life cycle management concepts. Ability to troubleshoot and resolve problems. Ability to manage and complete long-term projects.
Knowledge of information technology specialty areas (e.g. application systems design, database management, computer equipment, software and systems). Ability to interact with different customer groups. Agency Career and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be rated "Well Qualified" and submit the supporting documents listed under the required documents section of this job to receive consideration for selection priority.
To be considered well-qualified,
in addition to meeting minimum qualifications, candidates must demonstrate proficiency in some, but not all of the major aspects of the position.
You may preview questions for this vacancy.
Additional Information
For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or [email protected]. If eligible, situational telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
How to Apply
Prepare your application in USAJOBS To start your application, click Apply and we'll walk you through the process to attach a resume and any required documents. During the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes.
You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process. STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS.
STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume. STEP 3: Complete the online assessment questions. STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.
To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agency's Civil Service selection process site. Technical assistance with your on-line application is available through the Help Desk at [email protected] or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET Alternate Application Procedures If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package.
Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m.
ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.
Required Documents
All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
- Resume limited to two pages showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered.
Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions. Resumes longer than two pages will be deemed ineligible and will not be considered further.
- Most recent SF-50s (Notification of Personnel Actions) that show: effective date, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information (e.g., promotion, within-grade increase, and separation SF-50s). Award SF-50s often do not show the required information.
- Performance appraisal. Submit your most recent (i.e., usually within the last 18 months) final (not a mid-year review) official (i.e., signed by the rating official and in original format) annual performance appraisal.
- CTAP eligibility documentation (e.g., reduction-in-force (RIF) separation notice, certification of expected separation, etc.).