Lead Custodial Worker (Housekeeper)

Upon check out, cleans, sanitizes and deodorizes bathrooms (sinks, tubs, showers, floors, toilets, etc) ensuring that lavatories are properly restocked with all appropriate amenities. Sweeps, dry mops and cleans floors using brooms, mops and commercial vacuum cleaner, cleans windows, sills, walls, woodwork and mirrors. Replaces all bed linens, trash liners, towels, amenities, changes light bulbs as needed and makes beds. Cleans appliances, defrosts refrigerator, cleans, waxes/polishes furniture to ensure cabin/suite is ready for next occupant. Washes, dries, sorts, folds and stores linens. Inventories linen removed along with clean linen issued. Prepares linen report and turns into supervisor, ensuring any linen missing is reported. Completes cabin/suite status report providing status of all cabins/suites (vacant and ready, check-out, occupied, etc.) and turns in report at the end of each day. Informs the supervisor immediately of all discrepancies, equipment malfunctions, damages, customer complaints, maintenance issues, missing items (e.g. TV, VCR, clock radio, pots, lamps, dishware, etc.) or valuables left by guests. Properly bags and tags all "lost and found" items with cabin number the item was found in and gives bag to supervisor. Consistently monitors assigned areas for problems: e.g. unusual activity, illegal substances in cabins/suites, unauthorized pets, evidence of smoking in buildings. Leads the work of all assigned Custodial Worker, NA-3566-02. Directs work, answers questions, changes priorities to meeting emergent needs and provides on-the-job training. Ensures workers have necessary supplies and equipment. Reports all discrepancies, supply needs and personnel issues to the supervisor for resolution. Performs other related duties as assigned to meet mission requirements.

This position does not have a positive education requirement.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 02/25/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12885859 It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to [email protected] to ensure proper consideration is given.

The following documents are required at the time of application: Resume Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.) If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50 NOTE: Failure to provide the required documents may impact eligibility, qualifications determination. Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive: Vendors Dependents aged 18 and older Service Providers Veterans with service-connected disabilities Contractors Visitors (includes visitors in same vehicle with CAC holder) Transportation services (taxi, limo, ride share) Agent, Assist, Aid, Care Giver Letters Au Pairs, Child Care Providers What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following: U.S. passport or passport card Military ID card (Common Access Card or CAC, DoD retired ID card) Permanent resident card (Green Card) Transportation Worker Identification Credential (TWIC) Enhanced Driver's License (EDL) Other forms of identification accepted by the Department of Homeland Security How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents: Proof of identity (e.g., birth certificate, passport) Proof of Social Security number (e.g., Social Security card) Two proofs of residency (e.g., utility bills, bank statements)