Human Resources Assistant (Staffing Operations/Liaison)

HUD's Mission The mission of the U.S. Department of Housing and Urban Development is to foster strong communities by supporting access to quality, affordable housing, expanding the housing supply, and unlocking homeownership opportunities for the American people. The Department is committed to furthering the promise of self-sufficiency in every American while promoting economic development to revitalize rural, tribal, and urban communities across the country.

The Office of the Chief Human Capital Officer (OCHCO) serves as the primary authority for human capital management at the U.S. Department of Housing and Urban Development (HUD). OCHCO leads department-wide human capital strategy and operations to support a mission-ready workforce through the delivery of integrated services across the full employee lifecycle.

This position is located in the Department of Housing and Urban Development (HUD), Office of the Chief Human Capital Officer (OCHCO), Office of Human Capital Services (HCS). HCS provides essential workforce support and operational HR solutions through the following Department-wide functions: Strategic and Operational Classification, Recruitment, and Staffing services; Payroll, Benefits, and Retirement services; Career/Life balance programs such as Employee Health & Wellness and Reasonable Accommodations; and Personnel Security Services. Pathways Recent Graduates Program affords developmental experiences in the Federal Government intended to promote possible careers in the civil service to individuals who have recently graduated from qualifying educational institutions or programs.

Successful applicants are placed in a dynamic, developmental program with the potential to lead to a civil service career in the Federal Government. The following are the duties of this position at the GS-8. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

As a Human Resources Assistant (Staffing Operations/Liaison), you will: Manage complex or high-volume staffing actions involving multiple organizations or hiring authorities. Perform detailed quality reviews of SSP staffing products for compliance with agency requirements. Resolve routine coordination issues independently and recommends corrective actions.

Assist senior specialists and supervisors in monitoring SSP performance trends and metrics. Serve as a technical resource for lower-graded HR assistants.

Pathways Recent Graduates Program Requirements: If selected, you MUST: Adhere to the Recent Graduates Program requirements. Adhere to an established work schedule. Perform, successfully, the assigned duties listed in your position description.

Participate in Department training classes or programs. Create an Individual Development Plan (IDP) with assistance from your manager. Select a mentor within 90 days of your date of hire. Attend regularly scheduled meetings with mentor.

Must sign Pathways Participant Agreement. Following the completion of program requirements, selectees may be considered for non-competitive conversion to a career-conditional or term appointment. All conversion requirements will be identified in the Participant Agreement.

Program requirements include but are not limited to: Successful completion of at least 1-year of continuous service; Demonstration of successful job performance; Completion of at least 40 hours of interactive training; and Meet the qualification standards for the position to which the Recent Graduate may be converted. Candidates will be selected for a job assigned to one of the official duty stations listed in this announcement. Failure to report to duty at the location for which the candidate is selected may be grounds for a disciplinary action, including removal.

Pathways Recent Graduates Program Education Requirement: To be eligible for the Pathways Recent Graduates Program, you must have within the previous two years, completed a qualifying Associates, Bachelors, Masters, Professional, Doctorate, Vocational or Technical degree or certificate from a qualifying educational institution; educational institutions must be accredited by an accrediting body recognized by the Secretary of the U. S. Department of Education.

Preference eligible veterans who were precluded from applying due to their military service obligation begin their two-year eligibility period upon release or discharge from active duty. Eligibility for these veterans cannot exceed six years from the date they completed their degrees or certification.

You MUST submit a copy of DD-214 showing the duration and dates of service that precluded you from applying due to a military service obligation. The education generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

REASONABLE ACCOMMODATION REQUESTS: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments.

You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

In order to be considered for this position, you must complete all required steps in the process. The online assessment measures critical general competencies required to perform the job. The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies.

You must meet or exceed the cut score to be considered.

You will not be considered for the position if you score below the cut score or fail to complete the assessment. Rating: You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Veterans' preference is applied after applicants are assessed. Preference eligibles will be considered before non-preference-eligibles.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration.

You may be required to participate in a selection interview.

Other Information: We may select from this announcement or any other source to fill one or more vacancies. Relocation expenses will not be paid. Relocation incentive will not be paid. Recruitment incentive will not be paid. This is a bargaining unit position.

This position is Non-Exempt from the Fair Labor Standards Act (FLSA). HUD offers alternative and flexible work schedules. This announcement may be used to fill additional vacancies for similar positions across HUD.

During the online application process, you will be asked to specify if you would like your application information shared with other hiring managers in the Program Office listed in this announcement or in other HUD Program Offices. Opting to share your application information will not impact your application for this announcement, nor will it guarantee further consideration for additional positions. HUD may convert a Pathways Recent Graduate non-competitively to term or permanent positions in the competitive service.

The target position upon conversion has a full performance level of a GS-8. However, conversion is not mandatory or guaranteed. Recent Graduates must be U.S. citizens and meet the following requirements to be eligible for conversion: Complete at least one year of continuous service; Demonstrate fully successful job performance consistent with the applicable performance appraisal program; Meet the OPM Qualification Standards for the competitive service position to which she or he will be converted; Meet any other agency-specific requirements outlined in her or his Participant Agreement; and Receive a recommendation for conversion from her or his first-level supervisor.

CONDITIONS OF EMPLOYMENT (CONTINUED): HUD employees are subject to a number of government-wide and HUD specific ethics laws and regulations, including restrictions on working in a real estate related business, and having Section 8 tenants, along with other prohibited interests and activities. To review applicable ethics rules and HUD specific restrictions, please visit https://portal.hud.gov/hudportal/HUD?src=/program_offices/general_counsel/ethics.

HUD has partnered with the Department of Treasury to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers. Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application and submission of the required documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). The application process is as follows: To begin the application process, click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation.

Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.

After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder. If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments.

Click here for Computer System Requirements Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account. To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://usajobs.gov).

There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://www.usajobs.gov.

On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you.

The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/. Please notify us if your contact information changes after the closing date of the announcement.

Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. For more information regarding the job and applicant status, please refer to USAJOBS Help Center - How to see your application and job status To preview the application questionnaire: The Fair Chance to Compete for Jobs Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting: [email protected] What are criminal history inquiries?

A complete application includes: 1. A resume: All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) USA Jobs restricts resume uploads to a maximum of 2 pages. Resumes attached in other sections (such as "Documents" or "Other") will not be considered in the determination of specialized experience.

If multiple resumes are submitted, the resume submitted last (based on time stamp) will be the only one reviewed as a part of your application. To ensure readability, resumes must be formatted using an easy-to-read font (such as Lato, Calibri, or Arial) with a minimum font size of 10-points and margins no smaller than 0.5 inches. Failure to follow these formatting guidelines may result in disqualification from further consideration.

To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume. For resume writing guidance, please visit USAJOBS Help Center - How do I write a resume for a federal job?

1. Vacancy question responses: All applicants are required to complete vacancy question responses by clicking the apply online button of this vacancy announcement.
2. Submission of any required documents identified below, if applicable: Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible) FOR QUALIFICATION: If you are qualifying based on education, you MUST submit a copy of your transcripts or a list of courses showing title, number of credits, grade, and date of completion. FOR ELIGIBILITY: You MUST submit a copy of your transcripts or a list of courses showing title, number of credits, and grade from an accredited college or university verifying proof of degree.

VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation. In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide. Preference eligible veterans who were precluded from applying due to their military service obligation begin their two-year eligibility period upon release or discharge from active duty.

Eligibility for these veterans cannot exceed six years from the date they completed their degrees or certification.

You MUST submit a copy of DD-214 showing the duration and dates of service that precluded you from applying due to a military service obligation. For more information on veterans' preference refer to www.fedshirevets.gov. EDUCATION DOCUMENTATION: Transcripts are REQUIRED at the time of application submission for Pathways Recent Graduates position.

For positions with a specific education requirement, submitted transcripts must also meet the specified education requirements. Official transcript(s) will be required if you are selected. All applicants are REQUIRED to submit all undergraduate and graduate college transcripts, including transcripts from transfer schools no later than the date indicated in the announcement.

Transcripts may be unofficial at the time of application but MUST show graduation/confer date. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education.

For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.