Overview
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/09/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers. Ability to read, speak, and write English. Must meet state and legal age requirement for sale of alcoholic beverages.
Major Duties
Duty details are available on the full USAJobs announcement.
Conditions of Employment
Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government-sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Maintains a professional appearance and demeanor at all times. Ensures required information is received from guest and entered into guest folio. Prints backup reports from property management system. Ensures housekeeping status of rooms is updated. Records and notifies appropriate person/organization of maintenance problems reported by guests. Ensure front desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. Maintains the lost and found program. Ensures that customer service is the first priority. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12849121
How to Apply
1
Create a USAJobs Account
Visit USAJobs.gov and sign up or log in.
Visit USAJobs.gov and sign up or log in.
2
Prepare Your Federal Resume
Federal resumes are more detailed than private-sector ones. Include job titles, duties, hours/week, and dates (month/year) for each position.
Federal resumes are more detailed than private-sector ones. Include job titles, duties, hours/week, and dates (month/year) for each position.
3
Gather Supporting Documents
Transcripts, DD-214 (veterans), SF-50 (current feds), and other documents as required by the announcement.
Transcripts, DD-214 (veterans), SF-50 (current feds), and other documents as required by the announcement.
4
Submit Your Application
Click "Apply on USAJobs" and complete all questionnaires before the deadline (Jun 9, 2026).
Click "Apply on USAJobs" and complete all questionnaires before the deadline (Jun 9, 2026).
5
Track Your Status
Monitor your application through your USAJobs dashboard. Federal hiring typically takes 4-8 weeks.
Monitor your application through your USAJobs dashboard. Federal hiring typically takes 4-8 weeks.
Frequently Asked Questions
What is the salary for the Guest Services Representative position at Pacific Air Forces?
The salary range for this position is $16 - $18/hr. This is a NF position on the General Schedule pay scale. Actual pay may vary based on locality adjustments.
Where is the Guest Services Representative job located?
This position is located in Eielson AFB, Alaska. This is an on-site position.
What qualifications do I need?
Review the qualifications section above or visit USAJobs.gov for complete requirements.
How do I apply for this position?
Apply through USAJobs.gov by clicking the 'Apply on USAJobs' button. You'll need a USAJobs account, a federal-style resume, and supporting documents. The deadline is Jun 9, 2026.
Is a security clearance required?
No security clearance is required for this position.
What does NF mean?
NF refers to the General Schedule grade level. Higher grades require more experience and offer higher pay. Visit our GS Pay Scale page for full salary tables by grade and locality.
What benefits do federal employees receive?
Federal employees receive comprehensive benefits including health insurance (FEHB), retirement through FERS, Thrift Savings Plan (TSP) with government matching, paid annual and sick leave, paid parental leave, life insurance, and student loan repayment programs.