DIRECTOR OF SERVICES-Direct Hire Authority
About This Position
Veteran's preference does not apply to DHA recruitment Click on "Learn more about this agency" button below for more information. The primary purpose of this position is to Evaluating work performance of subordinates; giving advice, counsel, or instruction to employees on both work and administrative matters; interviewing candidates for positions; recommending appointment, promotion, or reassignment.
Qualifications
Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Here. SPECIALIZED EXPERIENCE: Applicants must have at least 1 year (52 weeks) of specialized experience at the next lower broadband NH-02, equivalent to the next lower grade GS-11 or equivalent in other pay systems. Specialized experience is experience in 1) Evaluating work performance of subordinates; giving advice, counsel, or instruction to employees on both work and administrative matters; interviewing candidates for positions; recommending appointment, promotion, or reassignment. 2) Researching and determining or recommending appropriate actions or interpretation of issues that impact organization, installation, command, or agency. 3) Establishing review systems for the organization that make certain government needs are met and validated, and that economy and quality of operations are maintained or improved. 4) Developing goals and objectives that integrate organization objectives. 5) Meeting with key customers and coordinating officials to assess customer satisfaction, explain organization policy and procedures, and resolving significant problems that arise.
NOTE: Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. Ideal Candidate: The ideal candidate for this senior leadership position is a strategic and results-driven professional dedicated to enhancing the quality of life for our installation's diverse community. This individual will exercise second-level supervisory and managerial authority over the Services Branch, guiding all activities related to program development, community service, and business operations.
Specifically, the ideal candidate will have demonstrated excellence in the following core areas: Advanced Leadership and Staff Development: Proven ability to plan, organize, and direct a multifaceted organization while mentoring, motivating, and appraising staff through subordinate supervisors. Comprehensive Business and Financial Acumen: In-depth knowledge of Services' business operations (recreation, fitness, food service, hospitality, etc.) and the ability to apply sound business practices, accounting principles, and financial planning for both appropriated (APF) and non-appropriated (NAF) funds. Strategic and Analytical Operations Management: A strong aptitude for analyzing program requirements, planning workflows, and adjusting operations across multiple segments to meet strategic objectives within available resources.
Technical Proficiency and Innovative Problem-Solving: Possesses the technical knowledge of facility management, safety standards, and contracting procedures necessary to develop innovative solutions and overcome resource limitations in a dynamic environment. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. In-depth knowledge of Services' business activities, practices, policies, and functions to advise managers on quality customer service and profitable programs in recreation, fitness, food service, marketing, hospitality, mortuary, and search and recovery actions.
Technical knowledge of good business practices, accounting principles, budget preparation, financial planning and personnel manning for funding and recruitment. To include technical knowledge of appropriated (APF), non-appropriated (NAF), and Command Lodging Fund (CLF) budget systems and financial matters relating to funding instrumentalities.
- Knowledge of safety and security regulations, practices, and procedures.
- Ability to plan, organize, and direct the functions and mentor, motivate, and appraise the staff of an organization through subordinate supervisors.
- Ability to analyze, plan, and adjust work operations of one or more organizational segments to meet program requirements and objectives within available resources.
- Ability to communicate both orally and in writing.
- Technical knowledge of business, hospitality activities, safety, fire, health, facility (size and composition) standards, and Air Force and DoD procedures for facility construction/repair, project implementation. Technical knowledge of contracting/procurement procedures and regulations sufficient to prevent illegal or unauthorized expenditures of government funds.
Requires extensive knowledge in functional areas in order to develop innovative approaches due to a combination of factors such as limitation in available funds, facilities, staff, volunteers, equipment, transportation and other resources and the wide range of leisure-time activities and interests. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work.
You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience.
Major Duties
Exercises supervisory personnel management responsibilities at least 25% of the time. Plans, organizes, and oversees the activities of Services. Represents Services with a variety of installation and functional area organizations. Determines, evaluates and revises long-range plans, program goals/objectives, and functions of Services. Determines, evaluates and revises long-range plans, program goals/objectives, and functions of Services.
How You Will Be Evaluated
Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
Your responses to the questionnaire may be compared to the documents you submit. The documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.
Applicants who disqualify themselves will not be evaluated further. APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.
Additional Information
This public notice is to gather applications that may or may not result in selection.
This job announcement may close at any time - apply now! This is an acquisition demonstration project position NH-03 equivalent to a GS-12 to GS-13. Direct Deposit: All federal employees are required to have direct deposit. If you have questions regarding this announcement and have hearing or speech difficulties click here.
How to Apply
The complete Application Package must be submitted by 11:59 PM (ET) on 05/26/2026 To preview the Application Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/12956253 To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.
Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process. To apply for this position, you must provide a complete Application Package which includes: 1.
Your Resume. If you submit more than one resume, only the most recent will be reviewed. The "most recent" is considered the resume with the latest timestamp. Resumes may not exceed two pages. The two-page resume ensures the most relevant experience is reviewed and considered, which is a common practice in both the public and private sectors.
Resumes exceeding two pages will be removed from consideration. Additional information on how to complete or update your resume may be located here. For qualification determination your resume must contain hours worked per week and dates of employment (i.e., month/year to month/year or month/year to present).
If your resume does not contain this information, your application may be marked as insufficient, and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09.
Current Federal Civilian Employees may list any relevant performance related rating (given within the last three years) and/or incentive awards in your resume. Do NOT include photographs, inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. If the resume you submit contains such information you will not be considered for this vacancy.
Your name, first and last, MUST be included on your resume.
- A complete Application Questionnaire
- Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name.
- Help recruiters find you. Make your resume and profile searchable, which means recruiters may contact you about possible jobs. Additional information may be located here. OPTIONAL DOCUMENTS: Performance Appraisals for Current Federal Civilian Employees - Most recent performance appraisals (dated within last 3 years) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable. Awards for Current Federal Civilian Employees - List any awards received within the last 3 years on the resume.
Note: Applicant must not submit award Notification of Personnel Actions (SF50s). PLEASE
NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date.
You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan. Human Resources WILL NOT modify or change any answers submitted by an applicant.
Required Documents
The following documents are required and must be provided with your application. Applicants who do not submit required documentation to determine eligibility and qualifications will be eliminated from consideration. Other documents may be required based on the eligibility/eligibilities you are claiming.
Click here to view the AF Civilian Employment Eligibility Guide and the required documents you must submit to substantiate the eligibilities you are claiming. Online Application: Questionnaire Resume: Your resume may NOT exceed two pages, and the font size should not be smaller than 10 pts.
You will not be considered for this vacancy if your resume is illegible/unreadable. Additional information on resume requirements can be located under "How To Apply". Transcripts/Registration/License: If qualifying on education/position requires education, you must submit copies of your transcripts and if required for the position, submit an active, current registration/license.
ACTIVE DUTY SERVICE MEMBERS: The VOW Act requires federal agencies to treat an eligible active duty service member as a veteran, disabled veteran, and preference eligible (as applicable) when applying for civil service positions before the effective release or discharge date. Appointment of military members before the release or discharge date is permissible if the member is on terminal leave. At the time the active duty member applies for a civil position, he or she must submit a "certification" memo in lieu of a DD Form 214, Certificate of Release or Discharge from Active Duty.
Active duty members applying for a civil service position without submitting a valid certification memo or DD Form 214 with their application will render the member ineligible for the position. The certification memo must originate from the member's military service branch on official letterhead and contain the following: Name/Rank/Grade of Service Member Branch of Armed Forces Dates of Active Service (Start and End Date(s) Expected Date of Discharge/Release from Active Duty Terminal leave start date (if applicable) Expected character of service/discharge and type of separation (i.e. separation or retirement) Must be certified within 120 days of anticipated discharge Signature by, or by direction of the adjutant, personnel office, unit commander, or higher headquarters commander.
Note: The VOW Act provides tentative preference. If appointed, a DD Form 214 must be submitted upon receipt.