Data Analytics Manager
About This Position
The USPS OIG is seeking a highly qualified applicant to fill our Data Analytics Manager position within the Research and Insights Solution Center (RISC), Analytics Development and Delivery Directorate, located in Arlington VA. Bring your skills and voice to our team!
Qualifications
MINIMUM QUALIFICATIONS You must meet ALL of the minimum qualifications listed below. Bachelor's Degree from an accredited college or university AND Must have experience as a manager/supervisor responsible for establishing work plans and/or directly supervising a staff of subordinates. AND At least 5 years of specialized experience in the research and development of complex data analytics projects and/or investigative analyses.
DESIRABLE QUALIFICATIONS Advanced Degree from an accredited college or university Professional Certification(s) in the areas of fraud and/or data analytics Knowledge of Postal Service operations EVALUATION FACTORS You must have the experience, knowledge and skills as listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume.
Expertise in applying Agile or other project management methodologies to plan, prioritize, and execute complex data analytics activities. Experience leading the development and deployment of analytics products and solutions applying data mining, data warehousing, database management, and data science principles. Demonstrated experience in managing multidisciplinary teams, with a focus on optimizing staff utilization, fostering professional growth, and resolving personnel issues.
Proven ability to diagnose complex technical or administrative challenges and implement scalable, resource-efficient solutions. Exceptional ability to synthesize complex data and information into clear oral, written, and visual narratives for senior management and diverse stakeholders.
You will no longer be considered for this position if you receive a zero (0) rating on any evaluation factor. Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.
Major Duties
The RISC Chief Data Office sits at the intersection of innovation and integrity. We empower auditors, agents, and stakeholders by transforming massive, disparate datasets into actionable intelligence. From generating investigative products to uncovering critical operational insights, our team uses advanced analytical methods to address the organization's toughest challenges. As a Data Analytics Manager, you will spearhead a high-impact technical team dedicated to supporting the oversight of the Postal Service.
You will lead the charge in using data and advanced analytics to uncover fraud, waste, and abuse by transforming complex operational and desperate data into actionable investigative and audit insights. By overseeing the development of sophisticated dashboards and models, you will empower, inform, and facilitate our oversight activities. We are looking for a leader who doesn't just oversee analytics activities but fosters a culture of innovation and cooperation across the agency.
Key Responsibilities: Strategic Leadership: Direct all activities for a specialized analytics team focused on detecting fraud, waste, and abuse within Postal Service operations. Technical Oversight: Manage the end-to-end creation of advanced analytical reports and interactive products using cutting-edge technology. Insight Delivery: Translate complex datasets and business processes into clear, visual narratives that drive results for investigative and audit teams.
Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on 04/09/2026 will be considered. The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale.
Grade and salary determinations will be made based upon a candidate's education and professional experience.
This position is being advertised at the Manager Band level, equivalent to a GS-14. The salary range for this position is $150,610.00 - $193,790.00. The salary figures include locality pay. Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire.
The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations. Drive Innovation: Influence senior leadership to adopt modern analytical approaches, new projects, and data-driven strategies. Strategic Oversight: Direct the implementation of agency-wide goals and objectives through the management of technical staff and resources.
Stakeholder Liaison: Maintain and leverage strategic partnerships with internal offices and external agencies to ensure cross-functional alignment. Day-to-Day Execution: Lead daily analytics operations, fostering collaboration across teams to ensure the delivery of high-quality products and services. Policy Expertise: Serve as the authoritative advisor on analytical concepts, interpreting complex policies and developing best practices for investigative and audit analysis.
Regulatory Insight: Provide expert assessment on the application of federal laws regarding the collection, evaluation, and dissemination of data and related insights. Advanced Analytics: Oversee the development of analytical models, reports, and tools designed to detect fraud and inefficiencies, identify trends, and isolate statistical outliers. Quality Control: Review all teamwork products to ensure the application of sound project management principles, technical accuracy, and strict adherence to agency procedures and program guidelines.
Education
Education must be accredited by an institution recognized by the U.S. Department of Education. Applicants can verify accreditation here: https://www.ed.gov/laws-and-policy/higher-education-laws-and-policy/college-accreditation. Special Instructions for Candidates with Foreign Education: Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs.
You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities. For further information visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.
How You Will Be Evaluated
The Human Resources Office will review your resume and supporting documentation to ensure that you meet the minimum qualifications required for this position.
You will no longer be considered for this position if you: Receive a zero (0) rating on any evaluation factor Fail to attach all required documentation Submit a resume that exceeds the two-page limit If your application materials indicate that you are not minimally-qualified for this position If you fail to qualify on the interview Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. Top-rated applicants may be required to participate in an interview.
Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision.
NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible. Applicants for this position may be interviewed one or more times as part of the hiring process. During interviews, applicants may not use any AI tool or virtual assistant (such as ChatGPT) to help them answer questions, except for accessibility tools used as part of a reasonable accommodation. Applicants who fail to follow these rules will be disqualified from the hiring process.
Additional Information
Pay is only part of the compensation you will earn working for the USPS OIG. We offer a broad array of benefits programs: As a result of the passage of the Postal Service Reform Act of 2022 (PSRA), USPS employees (including USPS OIG) and retirees will transition from the Federal Employees Health Benefits (FEHB) Program to the Postal Service Health Benefits (PSHB) Program effective January 1, 2025. Detailed information about eligibility and enrollment will be provided upon hiring.
For more information, visit the Postal Service Health Benefits (PSHB) Program website at https://www.opm.gov/healthcare-insurance/pshb/. We offer Health, Dental, Vision, Life and Long-Term Care Insurances with Flexible Spending options as well. For more information about these programs visit: https://www.opm.gov/healthcare-insurance/Guide-Me/Federal-Employees/ Retirement and Thrift Savings.
For more information about these programs see https://www.opm.gov/retirement-center/ and tsp.gov/. Flexible Work Schedules. USPS OIG offers a range of family-friendly flexibilities including flexible work schedules, telework and employee assistance programs.
Leave and Holidays.
In addition to eleven (11) paid holidays each year, you will earn thirteen (13) days of paid sick leave and thirteen (13) to twenty-six (26) paid vacation days each year depending on your years of service. Fair Labor Standards Act (FLSA) Status: Exempt (Nonexempt employees are entitled to overtime pay; Exempt employees are not). This agency provides Reasonable Accommodations to applicants with disabilities.
If you require accommodations for any part of the application and/or hiring process, please send an email to [email protected]. The decision on granting an accommodation request will be made on a case-by-case basis. For further information, please refer to our website at: https://www.uspsoig.gov/frequently-asked-questions
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. IMPORTANT UPDATE: Your resume must not exceed two (2) pages.
You will no longer be considered for this announcement if your resume exceeds the two-page limit.
The complete application package must be submitted by 11:59 PM (EST) on the closing date, 04/09/2026, to receive consideration. To begin, click Apply Online to access an online application.
Follow the prompts to select your USAJOBS resume and/or other supporting documents.
You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application.
Complete the online application, verify the required documentation, and submit the application.
You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application.
Your uploaded documents may take several hours to clear the virus scan process. You are strongly urged to read and print the entire vacancy announcement.
Required Documents
You must submit all required documents by 11:59 PM EST on the closing date of this announcement, Vacancy Announcement EX-26-54B-12921330-PC, by closing date 04/09/2026.
- RESUME - IMPORTANT UPDATE: Your resume must not exceed two (2) pages.
You will no longer be considered for this announcement if your resume exceeds the two-page limit. It is essential that your resume and supporting documentation provide sufficient information to substantiate your qualifications for the announced position (categorize as "Resume"). Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job?
Make sure your page margins are 0.5 inches. The recommended font styles are Sans-Serif, Calibri, Helvetica, Arial, Verdana, Open Sans, Source Sans Pro, Roboto or Noto Sans. Consider using 14-point size font for titles and 10-point for the main text in your resume.
Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
2.
COMPLETE OCCUPATIONAL QUESTIONNAIRE.
Click the "Apply Online" button and follow the prompts to complete the Occupational Questionnaire. (Required: You must click on "Submit My Answers" button at the end of the Questionnaire to complete this process) 3. UPLOAD SUPPORTING DOCUMENTS which may include: Certificates or Licenses, if applicable. Upload and save as "Certificate" or "License" document. Veterans Preference Documentation. If you are claiming veterans' preference.
You must submit the Member 4 copy of your DD-214 Certificate of Release or Discharge from Active Duty, and/or other proof of veterans' preference eligibility, including your VA letter, SF-15 (https://www.opm.gov/forms/standard-forms/), and all required documents related to your SF15 claim. Veterans can request the Member 4 copy of their DD-214 at archives.gov/veterans/military-service- records and can download a copy of their VA letter from Download VA Benefit Letters | Veterans Affairs. If applicable, you are required to submit each veterans' preference document in the application packages.
Please name these files as "DD-214" or "SF-15" or "Other Veterans Document." Reasonable Accommodation Documentation. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found at http://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire . USA_Hire_Reasonable_Accommodation_Form_508_12-5-23.pdf SF-50 if you are or have been a Federal employee to demonstrate tenure and competitive/excepted service for eligibility purposes. (If applicable to you, you are Required to upload each applicable SF-50 and categorize as a "SF-50" document.)