Federal
Custodial Worker (Housekeeping) NA02
United States Army Installation Management Command ยท Department of the Army
About This Position
Shades of Green Resortยฎ - Serving Those Who Serve Shades of Green Resortยฎ is dedicated to enhancing readiness and morale of the combined Armed Forces by providing affordable, first-class accommodations in a premier setting combined with friendly and enthusiastic service in an environment revolving around respect, dignity and teamwork for those who have served or continue to serve our great nation. Located at Lake Buena Vista on Walt Disney Worldยฎ property
Qualifications
QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level. QUALIFICATION REQUIREMENTS: Prior work experience that provided the knowledge, skills and ability to perform the duties listed above to include the ability to use and maintain the tools and equipment of the trade, to keep the assigned work area neat and clean. Must possess good customer service skills in order to interact with people. Preferred is responsible work experience in the hospitality industry that demonstrated the ability to perform the duties as stated above with minimal supervision. Ability to communicate verbally and in writing using the English Language in a clear, concise, and grammatically correct manner. IN DESCRIBING YOUR WORK EXPERIENCES ON YOUR RESUME, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. WHEN USING EDUCATION TO QUALIFY, PLEASE UPLOAD YOUR TRANSCRIPTS.
Major Duties
SUPERVISORY CONTROLS: Works under general supervision. Supervisor is available to provide information or decisions regarding problems that may arise during work. Overall work operations are reviewed for status and progress, quality, and guest satisfaction. MAJOR DUTIES: Cleans rooms, corridors, stairways, and other areas. Sweeps, mops, vacuums, dusts, scrubs, washes and polishes fixtures and furniture, walls, lanai glass and doors, equipment and furnishings in assigned guest rooms and other areas using a variety of cleaning solutions, chemicals, and cleaning equipment and supplies. Makes beds and changes out bed spreads, blankets, and linens. Add extra pillows as required. Cleans headboard, headboard light, door trim stains and marks. Cleans the louvers closet door. Cleans, disinfects and deodorizes bathrooms. Changes out and refolds towels. Remove stains from basins and toilets. Remove mildew from tub and shower. Clean toilet edges. Clean shower head and coffee maker. Cleans lanai railing and the lanai track for sliding door. Wipes bird matter from lanai and lanai furniture . Replaces missing items in guest room. Empties trash and restocks room condiments and supplies. Clean refreshment cabinet. Maintains cart of supplies. Refills amenities utility. Ensures rooms are locked after cleaning and released for guest use if acceptable. Treats guests courteously and professionally. Notifies supervisors of matters requiring immediate attention. Cleans utility, laundry and vending rooms. Performs special project cleaning. Completes special and rush assignments requiring immediate attention. Follows all prescribed procedures to include those pertaining to safety and the reporting of items needing engineering repair or maintenance. Performs other duties as assigned. SKILLS AND KNOWLEDGE: Must have the ability to follow instructions and read signs. Must have a basic knowledge of common cleaning solvents, cleaning tools, and equipment. Must know the proper uses of a variety of special cleaning and sanitizing solutions, and must be able to remove different kinds of stains from a wide variety of surfaces. Must be able to troubleshoot, make adjustments, and perform minor repair and maintenance of equipment. RESPONSIBILITY: Works independently under general supervision to accomplish assigned work. PHYSICAL EFFORTS: Required standing and walking on hard and carpeted surfaces with some bending, lifting, carrying, pushing and pulling of items. The wheeled utility cart can weigh up to 269 pounds. WORKING CONDITIONS: Works is usually performed indoors in areas that have adequate heat, light, and ventilation. Exposed to dirt and disagreeable odors, and to skin irritations from strong cleaning solutions. Care is required to avoid serious injury when working on ladders to clean hard to reach places and when moving furniture or using powered equipment.
How You Will Be Evaluated
Your experience is subject to evaluation and verification against the information in your resume. In describing your experience, please be clear and specific. We will not make assumptions regarding your experience. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible. Your application will remain active for 60 days or upon declination of the position identified in this vacancy (whichever occurs first). Applicants will be referred as vacancies occur. Hiring preferences and priority considerations will be applied in accordance with Federal Law and applicable regulations.
Additional Information
Additional selections may be made from this vacancy announcement for up to 60 days after the closing date. Payment of Permanent Change of Station (PCS) costs, or a relocation allowance may be authorized if it is determined that the move is in the Government's interest and in accordance with the installation's relocation policy. Please check out our application information kit to view additional information you may find useful when applying for our jobs. **To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. **Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.
How to Apply
You may submit your application packet using one of the two methods identified below: Electronically (preferred): https://www.usajobs.gov/ and search for announcement number NENAFSG2612872325. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement. Manually: A manual application may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 1:00 p.m., Eastern Standard Time to the Human Resources Office, on the closing date of the announcement. Shades of Green Resort is located on Walt Disney World Property.
Required Documents
The following documents must be submitted with your application: Resume Optional: Our job application (DA Form 3433) will be accepted in place of a resume. Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position. The below items are accepted and may be needed to support a qualification and/or claimed priority/preference Cover Letter DD-214/ Statement of Service DA Form 3433 DA Form 3434 Other (3) Other (4) Other (5) PCS Orders Performance Appraisal Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Including any of the following on your resume may result in an ineligible rating: Classified or government sensitive information Social Security Number (SSN) Photos of yourself Personal information, such as specifically mentioning your age, gender, race/national origin, etc Encrypted and digitally signed documents Illegible documents or files that cannot be opened
Frequently Asked Questions
What is the salary for the Custodial Worker (Housekeeping) NA02 position at United States Army Installation Management Command?
The salary range for this position is $18 - $21/hr. This is a NA-2 position on the General Schedule pay scale. Actual pay may vary based on locality adjustments.
Where is the Custodial Worker (Housekeeping) NA02 job located?
This position is located in Lake Buena Vista, Florida. This is an on-site position.
What qualifications do I need?
QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level. QUALIFICATION REQUIREMENTS: Prior work...
How do I apply for this position?
Apply through USAJobs.gov by clicking the 'Apply on USAJobs' button. You'll need a USAJobs account, a federal-style resume, and supporting documents. The deadline is Feb 13, 2026.
Is a security clearance required?
No security clearance is required for this position.
What does NA-2 mean?
NA-2 refers to the General Schedule grade level. Higher grades require more experience and offer higher pay. Visit our GS Pay Scale page for full salary tables by grade and locality.
What benefits do federal employees receive?
Federal employees receive comprehensive benefits including health insurance (FEHB), retirement through FERS, Thrift Savings Plan (TSP) with government matching, paid annual and sick leave, paid parental leave, life insurance, and student loan repayment programs.