Custodial Worker (Housekeeping Aid)
About This Position
At the Indian Health Service, Custodial Workers do more than keep spaces clean. Guided by our mission to improve the health of American Indian and Alaska Native people, you help create a safe and welcoming environments that supports quality care and promotes wellness in the communities we serve. USAJOBS Help Center - Update your resume now so it meets new resume requirements
Qualifications
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social).
You will receive credit for all qualifying experience, including volunteer and part time experience.
You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. WAGE GRADE STATEMENT: Candidates for this position will be evaluated under the Federal Wage System (FWS) Job Grading Standards.
Applicants will be rated in the knowledge, skills, and abilities to perform the duties of the position. Each of the job elements must be addressed on the on-line assessment questionnaire in order for the applicant to be rated for the position. Job Element: Ability To Do The Work Of The Position Without More Than Normal Supervision Perform common Custodial Worker duties, and worked under supervision, in performing the full range of Custodial techniques, procedures and functions and performing duties such as washing windows, walls, room partitions, ceiling vents and fixtures; emptying wastebaskets and trashcans; cleaning, disinfecting and deodorizing restrooms, lavatories, urinals, toilet bowls, floors, etc.; stocking restrooms with adequate supplies such as toilet paper, soap, hand towels, etc.
Your resume must reflect the answers to your on-line assessment questionnaire.
NOTE: Competition for Custodial Worker positions is restricted by law to persons entitled to veterans' preference as long as such applicants are available for appointment.
You must meet all qualification requirements within 30 days of the closing date of the announcement.
Major Duties
Sweeps, mops, scrubs, applies floor wax, and polishes floor surfaces throughout the hospital including stairways and elevators. Maintains custodial equipment by cleaning, oiling, and/or adjusting machine to assure maximum use. Empties waste baskets and trash cans from rooms and offices throughout the hospital.
Keeps restrooms in a clean, orderly, and sanitary condition. Cleans various areas such as in-patient rooms, bathrooms, public restrooms, operating rooms, labor & delivery rooms, exam rooms, isolation rooms, pharmacy, emergency room, lab, x-ray, halls, walls, floors, furnishings, equipment, windows, offices, entrances, etc., wiping surfaces using proper cleaning techniques, universal precautions, and chemicals.
Conditions of Employment
Selectee may be subject to a probationary period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 IHS Selectees whose duties and responsibilities require them to work permanently, temporarily, or occasionally in an IHS healthcare facility must comply with the IHS Employee Immunization Policy related to vaccine-preventable diseases, consistent with recommendations for healthcare workers. Vaccine exemption requests may be available, as outlined in the IHS Employee Immunization Policy and facility guidance.
This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. On-call hours or standby duty may be required.
Position may be subject to rotating shifts: days, evenings, nights, weekends and holidays. Physical Demands: The work requires moving and controlling heavy equipment, setting up ladders and scaffolding, and working from these heights, frequently lifting objects up to 18 kilograms (40 pounds), and occasionally those over 23 kilograms (50 pounds). Successfully pass the E-Verify employment verification check.
To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. Must have a viable bank account at a financial institution for electronic direct deposit of salary payment. Background Investigation Requirement: This position requires the successful completion of a federal background investigation as a condition of employment.
A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service. Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability.
Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.
Education
There are no education requirements.
How You Will Be Evaluated
If you meet the minimum qualifications requirements for this position, your application will be evaluated and rated under Category Rating selection procedures. Once the application process is complete, a review of your qualifications will be conducted to determine if you are qualified for this job. Qualified candidates will be assigned to a quality category.
The quality categories are: Best Qualified, Well Qualified, or Qualified. Within each of these categories, applicants eligible for veteran's preference will receive selection priority over non-preference eligibles. Please note that if, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your category rating can and will be adjusted to more accurately reflect your abilities, or you may lose consideration for this position.
Please follow all instructions carefully. Errors or omissions may affect your eligibility. To determine if you are qualified for this position, a review of your resume and supporting documentation will be made and compared against the qualifications as defined in the qualifications section of this vacancy announcement and your responses to the assessment questions.
You will be rated based on the information provided in your resume (your resume must state specific duties that relate to this position) and your responses to the assessment questions will be evaluated against the duties you provided in your resume, along with your submitted documentation to determine your ability to demonstrate the following. Ability To Do The Work Of The Position Without More Than Normal Supervision (Screen-out Element) Ability To Interpret Instructions, Specifications, etc. (other than blueprints) Ability To Use and Maintain Tools and Equipment Dexterity and Safety Work Practices (includes keeping things neat, clean and in order) The following links below provide information on how you may be eligible for various hiring authorities. If you are a Veteran, qualified CTAP and ICTAP eligible, or an individual with a disability, please refer to the following links below for additional guidance.
CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Workforce Restructuring Career Transition website at: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. CTAP/ICTAP documentation requirements are listed in the "Required Documents" section of this announcement.
Veterans, i.e. (VEOA, VRA, and 30% or more disabled) - https://www.opm.gov/policy-data-oversight/veterans-services/vet-guide-for-hr-professionals/ Career Transition Assistance Program (CTAP) - http://www.ihs.gov/jobs/support-documents/ Interagency Transition Assistance Program (ICTAP) - https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ Schedule A Appointments for the Disabled - https://www.opm.gov/policy-data-oversight/disability-employment/hiring/ Click here to view vacancy questions: https://apply.usastaffing.gov/ViewQuestionnaire/12916980. All documents above MUST be received by 11:59 pm (Eastern Standard Time) of the closing date of, 04/15/2026, to be considered.
Additional Information
Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement. Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service.
This credited service can be used in determining the rate at which they earn annual leave. Financial Suitability Requirement: This position requires a review of the applicant's financial history as part of the personnel security and suitability determination.
Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying. Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS).
You will be evaluated for this position in accordance with the OPM Merit Hiring Plan. As part of the application process, you will be asked to provide short essay responses (200 words or less each) to the following four questions. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government?
In this role, how would you use your skills and experience to improve government efficiency and effectiveness? How would you help advance the President's Executive Orders and policy priorities in this role? How has a strong work ethic contributed to your professional, academic or personal achievements?
Your responses are optional and will not be scored. However, they may be reviewed by hiring managers and agency leadership (or designees) during the evaluation process.
You will be asked to certify that your responses are written in your own words and that you did not use a consultant or artificial intelligence (AI) tool (such as ChatGPT or Copilot).
How to Apply
Please read the entire announcement and all instructions before you begin. To apply for this position, you must provide a complete Application Package. See required documents below. To begin, click the Apply Online button on the vacancy announcement.
You will be directed to the Login.Gov screen, here will you sign in if you have an existing USAJOBS account or Create a Login.Gov account. If you have an account you will be directed to select a resume or create a resume. If you create an account you can create a resume.
Click save and continue.
Follow the prompts to upload your resume and/or supporting documents.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJOBS or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job. Read and complete all Eligibility questions. Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online.
You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job.
Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. IHS is unable to make assumptions about qualifications if not clearly listed. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder For additional questions please see our Frequently Asked Questions (FAQs) found here: http://www.ihs.gov/jobs/index.cfm?module=search&option=faq.
The IHS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis.
Required Documents
Resume: You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that includes beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed, annual salary, and description of job duties. Include name and address of employer; supervisor name and telephone number.
Required as applicable for the purposes of specific eligibility and appointment claim(s), and position requirements: Indian Preference Applicants: If claiming Indian preference, applicants must provide a completed copy of the Form BIA-4432, "Verification of Indian Preference for Employment in the BIA and IHS Only." Indian preference will not be given unless a properly signed and dated form is submitted with your application, including any verification by an authorized Tribal Representative or BIA Official of tribal enrollment records. For detailed instructions, see form BIA-4432. Refer to BIA-4432 link: https://www.bia.gov/sites/default/files/media_document/1076-0160_indian-pref_expires-04.30.25_508.pdf.
When an Indian Preference candidate possesses Veterans preference the rules regarding Veterans preference apply under ESEP and the applicant must provide documentation in order to receive preference. Veterans Preference: If claiming Veteran's Preference provide a copy of your DD214 Form (Member 4 copy). To claim 10-Point Veterans Preference, submit a SF-15 Application (http://www.opm.gov/forms/pdf_fill/SF15.pdf) along with the appropriate supporting documentation.
For additional information regarding Veterans Preference visit: http://www.fedshirevets.gov. Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP): If you are claiming CTAP/ICTAP, follow the instructions below: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf. Licensure, Certifications: Applicants should list their license/certifications on their resume, along with the expiration date, if applicable.
Certification of licensure/certification will be required after tentative selection and prior to issuing an official job offer.
You must meet the requirements of the job by 11:59 (Eastern Standard Time) of the closing date: 04/15/2026