Federal
Chief, Office of Insurance Programs, NF-05
United States Army Installation Management Command · Department of the Army
About This Position
It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. This vacancy may be used to fill additional positions within 90 days of the closing date.
Qualifications
RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position. MINIMUM QUALIFICATIONS: Candidates must possess experience at a level that provided the knowledge, skills, and abilities needed for successful performance as follows: Extensive experience demonstrating enterprise-level knowledge of property and casualty insurance operations, risk management, and claims administration, including policy interpretation, loss prevention, and analysis of coverage and exclusions. Experience which provided a thorough understanding of insurance information systems and automated tools used for insurance-related functions such as exposure reporting, loss tracking, and data analysis. Experience demonstrating the ability to effectively communicate through both formal written and verbal presentations to higher levels of leadership. Experience providing a full range of supervisory functions, to include effective leadership, planning and assigning work, performance and conduct management, and ensuring employee training and development. All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks. HIGHLY QUALIFIED CRITERIA: Minimum of a bachelor's degree in a directly related business, finance, or risk management discipline Professional insurance credentials such as Chartered Property Underwriter (CPCU), Associate in Risk Management (ARM) certification, or Business Continuity certification Extensive experience leading large-scale insurance and risk management programs involving multiple coverage types, commercial broker partnerships, and compliance with federal or corporate level regulations All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.
Major Duties
Serves as the Chief, Office of Insurance Programs, directing and supervising personnel and functions required to manage a comprehensive property and casualty Risk Management Program for Army NAFs worldwide. Supervises Army NAF Non Tactical Vehicle (NTV) Fleet program worldwide, and ensures timely and accurate required reporting. Oversee the management of NAF vehicles registration and license plate distribution and reporting. Performs the full range of supervisory responsibilities and is responsible for personnel work schedules, performance appraisals, disciplinary actions, hiring and firing, training, mentoring, and Individual Development Plans. In accordance with Army Regulation 215-1, the program manages the self-insured NAF Workers' Compensation Program, the centralized program for the verification and reimbursement of unemployment compensation claims, and the self-insured liability claims fund program for home-based Family Child Care Providers. Maintains a central program for the registration and licensing of NAF-operated vehicles. Research resource information to determine insurance coverage, conditions, and exclusions that may apply to new or unusual Army requirements. Defines and interprets policies and regulations based on technical expertise and knowledge of RMP programs, including special coverages. Reviews notices of loss, confirms coverage, analyzes and evaluates proof of loss documents, and recommends disposition of claims. Ensures the accurate and timely maintenance of the automated database of insured exposures, including the identification of uninsurable assets and unusual exposures. Provides loss experience and claims reports to NAFIs, advising them on related problems and areas of concern for installations in asset reporting and claim documentation. Travel may be required to provide service or claims settlement and to present educational workshops. Utilizes the Risk Insurance system for historical record keeping. Actively pursues possible recovery against third-party liability. Responsible for completion, accuracy, and performance of annual and quarterly oversight reporting in addition to internal and external audits. Coordinate and oversee award and successful implementation of commercial insurance coverage for high-value exposures with brokers, serve as Information System Owner (ISO), and Contract Officer Representative (COR). Ensure all insurance systems are maintained in the Army Portfolio Management System (APMS) and all other required systems for oversight, reporting, and budgeting, in accordance with DODI 1015.15. May perform other duties as assigned.
Education
Education is not required for this position and will not be utilized in determining minimum qualifications or as a substitution for experience unless indicated in the vacancy. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments or to meet the highly qualifying criteria, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.
How You Will Be Evaluated
Your Application Matters: How We Will Review It We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility. Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire. We will consider your responses to our application questionnaire. If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation. Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key. Understanding Eligibilities: What You Can Claim When Applying When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position. Depending on your situation, you may be able to claim one or more of the following eligibilities: NAF Priority Consideration 1 Business Based Action (BBA) NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE) NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents) Tip: Be sure to review each eligibility carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.
Additional Information
A manual application may be obtained by contacting the servicing NAF Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Eastern Standard Time, on the closing date of the announcement. Additional selections may be made from this vacancy announcement for up to 90 days after the closing date. Payment of Permanent Change of Station (PCS) costs may be authorized based upon eligibility and a determination that a PCS move is in the Government interest. Relocation or recruitment incentive may be authorized. This is not an entitlement nor guaranteed. The relocation or recruitment incentive will be paid in accordance with a service agreement. This incentive offer is in addition to PCS costs. Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center. The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX. Situational telework can be provided for weather-related emergencies, office closures, or other situations where telework serves a compelling Agency need. Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details. It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Discover Your Path to Success! Before you apply, take a moment to explore our Applicant Information Kit - your go-to guide for understanding our hiring process and making your application stand out. Inside, you'll find helpful tips, insights, and everything you need to feel confident and prepared. Click here to view the kit or copy and paste this link into your browser: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf
How to Apply
You may submit your application package using one of the two methods identified below: 1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement # NENAFCC2612877743 The complete application package must be submitted by 11:59 PM Eastern Time on 02/17/2026 to receive consideration. Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to include in your application. Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12877743 Additional information on how to complete the online application process and submit your online application may be found on the Applicant Manager Online Help (https://appsupport.usastaffing.gov/hc/en-us) site. To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status 2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.
Required Documents
About Your Resume: Federal agencies are required to limit resumes to two (2) pages or less and it must support the general or specialized experience described in this announcement. Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count. (https://help.usajobs.gov/faq/application/documents/resume/page-limit) Please do not include photographs, personal images or other inappropriate content in your application materials. Expedite Your Hiring To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your application. Required Documents Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume Other Accepted Documents Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent) Other Document not Listed Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript
Frequently Asked Questions
What is the salary for the Chief, Office of Insurance Programs, NF-05 position at United States Army Installation Management Command?
The salary range for this position is $105,000 - $145,000/yr. This is a NF-5 position on the General Schedule pay scale. Actual pay may vary based on locality adjustments.
Where is the Chief, Office of Insurance Programs, NF-05 job located?
This position is located in Fort Sam Houston, Texas. This is an on-site position.
What qualifications do I need?
RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills...
How do I apply for this position?
Apply through USAJobs.gov by clicking the 'Apply on USAJobs' button. You'll need a USAJobs account, a federal-style resume, and supporting documents. The deadline is Feb 17, 2026.
Is a security clearance required?
Yes, a Secret clearance is required.
What does NF-5 mean?
NF-5 refers to the General Schedule grade level. Higher grades require more experience and offer higher pay. Visit our GS Pay Scale page for full salary tables by grade and locality.
What benefits do federal employees receive?
Federal employees receive comprehensive benefits including health insurance (FEHB), retirement through FERS, Thrift Savings Plan (TSP) with government matching, paid annual and sick leave, paid parental leave, life insurance, and student loan repayment programs.