About This Position
This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.
Qualifications
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered.
Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.
Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Utilizing a wide range of principles, practices, methods and techniques in communicating information through audiovisual means; Performing all phases of audiovisual production, programming, and editing from inception to completion; Developing contract specifications for audiovisual services through competitive contract and acquisition channels. Additional qualification information can be found from the following Office of Personnel Management website: http://www.opm.gov/qualifications/Standards/group-stds/gs-admin.asp.
You will receive credit for all qualifying experience, including volunteer and part time experience.
You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Major Duties
You will under the direction of the Lead Audiovisual Production Specialist, install, configure, operate, troubleshoot, repair, and maintain audiovisual systems throughout the Naval Postgraduate School.
You will perform installation, commissioning, preventive maintenance, and repair of audiovisual systems including projectors, flat panel displays, Extron control systems.
You will repair switchers, signal distribution equipment, DSPs, microphones, amplifiers, loudspeakers, cameras, presentation computers, and associated infrastructure.
You will provide customer training and ensures the rigorous application of information security/information assurance policies, principles and practices in the delivery of customer support services.
You will provide information and guidance to the administration on up- to- date audiovisual technologies and their capabilities to support instruction.
You will attend training as requested, self trains on current and emerging audiovisual technologies, and shares knowledge with co-workers.
You will provide day-to-day technical leadership and guidance to assigned enlisted audiovisual technicians during the installation, operation, maintenance, and troubleshooting of audiovisual systems.
You will diagnose and resolve complex hardware, software, signal flow, and network-related audiovisual issues to restore classroom and conference room functionality with minimal disruption to instruction and campus operations.
You will configure, modify, troubleshoot and maintain Extron control systems, user interfaces, and system programming.
You will monitor and administer enterprise audiovisual systems using Extron Global Viewer Enterprise (GVE), including remote diagnostics, equipment monitoring, firmware updates, system health reporting, and device management.
You will provide technical support for Microsoft Teams collaboration technologies and presentation systems used in instructional and administrative environments.
You will support live meetings, conferences, ceremonies, and special events requiring professional audiovisual operation and rapid technical troubleshooting.
You will Install, test, label, and document audiovisual cabling, equipment racks, and system infrastructure in accordance with established campus standards and industry best practices.
You will maintain accurate equipment inventories, configuration records, wiring documentation, and maintenance logs.
You will evaluate new audiovisual technologies and provide technical recommendations to the Lead Audiovisual Production Specialist regarding compatibility, lifecycle replacement, and system improvements.
You will provide operational instruction to faculty, staff, and enlisted personnel on classroom audiovisual systems and presentation technologies while delivering responsive technical support and excellent customer service.
You will maintain technical proficiency through manufacturer training, industry certifications, and continuing education on current audiovisual technologies.
How You Will Be Evaluated
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered.
Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. CUSTOMER SUPPORT ADMINISTRATIVE SUPPORT INFORMATION SUPPORT As vacancies occur, the Human Resources Office will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this flyer.
You will be rated based on the information provided in your resume, along with your supporting documentation. If selected, you may be required to provide additional supporting documentation. If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, you may be found ineligible/not qualified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All qualification requirements must be met before being considered for any vacancies.
Additional Information
This position is covered by the Department of Defense Priority Placement Program. Desired Knowledge and Skills. Extensive experience installing, configuring, troubleshooting, and maintaining professional audiovisual systems.
Experience with Extron control systems, signal distribution, switching, and enterprise AV management. Experience programming and maintaining Extron control systems using Global Configurator and other Extron software. Experience administering Extron Global Viewer Enterprise (GVE) for enterprise monitoring, diagnostics, device management, and reporting.
Working knowledge of Microsoft Teams collaboration technologies. Experience supporting DSPs, microphones, amplifiers, loudspeakers, projectors, flat panel displays, and presentation computers. Working knowledge of HDMI, DTP/HDBaseT, USB, CAT6A, and basic IP networking as it relates to audiovisual systems.
Ability to diagnose and resolve complex audiovisual system failures under time-sensitive conditions. Experience installing equipment racks, cable management systems, and structured AV infrastructure. Ability to read and interpret system schematics, wiring diagrams, signal flow drawings, and construction documents.
Extron Control Professional (ECP) certification is highly desirable. Several vacancies may be filled. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.
Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf. Veteran's preference does not apply when selecting individuals under this specific hiring authority.
However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below. This announcement uses the Certain Personnel of the DoD direct hire authority to recruit and appoint qualified candidates to positions in the competitive service. Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees.
A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized.
How to Apply
Interested Applicants must submit resumes/application packages to: [email protected] Please include the announcement number in the subject line of the email. Facsimile applications will not be considered. All resumes/applications must be received no later than the close date of this flyer.
Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered. It is the applicant's responsibility to verify that all information in their resume and documents, are received, legible, and accurate.
HR will not modify answers/documents submitted by an applicant. Failure to submit a complete application package will result in an ineligible rating and loss of consideration.
Required Documents
A complete resume is required. Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered.
Your resume must show relevant experience, job title, duties and accomplishments.
Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume: employer's name, starting and end dates (Mo/Yr), hours per week if experience was less than full time (35-40 hours per week), and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience.
TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume. Are you claiming membership in any professional organizations, or possession of a license, certificate or credentials? Check the Conditions of Employment section above to see if any are required.
If you claim membership, license, certification, or credentials, you must submit a copy of said document in your application package. Are you using education as a substitute for some or all of the experience requirement? Is there a basic education requirement for this position?
Check the Education section above to see what is allowed and what is required. Any claims you make in your resume or assessment questionnaire regarding education or degrees MUST be supported by submitting with your application official or unofficial transcripts or a list of courses, grades earned, completion dates, and quarter and semester hours earned issued from your school. While unofficial transcripts are acceptable for initial application, an official transcript will ultimately be required if you are selected for the position.
You may submit a copy your degree(s) if specific coursework does not have to be verified. Are you a veteran claiming 5-point veterans' preference or claiming sole survivorship preference?
You must submit a copy of your latest DD-214 Certificate of Release or Discharge from Active Duty (any copy that shows all dates of service, as well as character of service [Honorable, General, etc.] is acceptable) OR a VA letter that shows dates of service or service connected disability AND character of service. If you have more than one DD-214 for multiple periods of active duty service, submit a copy for each period of service. If you were issued a DD-215 to amend aforementioned information on the DD-214 you must submit that too.
If you are not sure of your preference eligibility, visit the Department of Labor's website: Veterans' Preference Advisor Are you a disabled veteran or claiming 10-point veterans' preference? If you are eligible to claim 10 point veterans preference you must submit a DD-214 Certificate of Release or Discharge from Active Duty as described above for 5-point preference.
You must also provide the applicable supporting documentation of your disability (e.g. disability letter from the VA) as described on Standard Form-15 (SF-15). http://www.opm.gov/forms/pdf_fill/SF15.pdf. Are you an active duty service member? Active Duty Service Members are required to submit a statement of service printed on command letterhead and signed by the command.
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.). Application documents, including supplemental ones, may be shared outside the Human Resources Office. Supplemental documents may contain your SSN, DOB, or personal information of others (e.g., on military orders, marriage certificates).
You may redact this information before submitting; however, if selected, you must provide unredacted originals.