Associate Director, Outreach, Education and Training Programs
About This Position
The Associate Director, Outreach, Education & Training Programs within the Office of Communications and Legislative Affairs (OCLA) is a Senior Executive Service (SES), Career Reserved position, and serves as an agency leader for supporting the Commission's mission. OCLA represents the U.S. Equal Employment Opportunity Commission (EEOC) to the public, the news media, and the Congress. This is a level-two SES position with an initial salary range of $151,661-$216,109.
Qualifications
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES.
Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified.
Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs).
TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications. TQ 1: Leadership of National Outreach, Education, and Training Programs: Demonstrated ability to lead and manage nationwide outreach, education, and training programs, including setting policy, establishing performance standards, and ensuring consistent, high-quality program delivery across diverse regions. Experience overseeing senior division leaders, evaluating program effectiveness, resolving operational challenges, and aligning outreach and training initiatives with statutory mandates and strategic priorities.
TQ 2: Strategic Resource Management and Oversight of Fee-Based Training Operations: Demonstrated expertise in managing complex program resources, including budget planning, procurement oversight, and administration of fee-based training programs. Experience reviewing business plans, ensuring compliance with agency policies, directing stakeholder engagement across sectors, and integrating fiscal stewardship with long-term program planning to support national outreach and training objectives. EXECUTIVE CORE QUALIFICATIONS (ECQs):
In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position. There are five ECQs: ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people.
ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture.
This includes, when necessary, the ability to lead people through change and to hold individuals accountable. ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.
Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES. For detailed guidance on ECQs, applicants are strongly encouraged to review the Office of Personnel Management's Guide to Executive Qualifications at Executive Core Qualifications Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious, spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
Major Duties
As the Associate Director, the incumbent fully participates in the establishment of program policy, procedures, goals, objectives, and standards for the agencyβs outreach, education, and training programs.
Provides senior-level oversight to Private and Federal Sector Division Directors, ensuring strategies, guidance, and program execution align with the Commissionβs statutory mission, strategic priorities, and agency-wide policies.
Oversees the planning, development, implementation, and evaluation of outreach and training programs across both the private and federal sectors, ensuring consistency, quality, compliance, and effectiveness of outreach plans and training materials.
Maintains an agency-wide view of outreach and training efforts and serves as a key link between division leaders, district offices, and OCLA, elevating major issues, trends, risks, and opportunities for timely review and decision-making.
Oversees division engagement with employers, covered entities, advocacy groups, and other stakeholders, ensuring outreach and training efforts support communication, preventive education, and coordination with federal, state, and local partners.
Provides strategic direction and national-level oversight of all fee-based training and related outreach and training programs.
Advises the OCLA Director on programmatic priorities, emerging issues, and operational challenges related to outreach, education, and training efforts, and recommends adjustments to policy, procedures, or resource allocation as appropriate.
Education
There are no education requirements for this position.
How You Will Be Evaluated
Once the application process is complete, a review of your resume and supporting documentation will be conducted. If you meet minimum qualifications, your Application Package will be further reviewed to determine if you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (MTQ) listed above. ECQs and TQs must be thoroughly addressed within your two (2) page resume.
Separate narratives will not be accepted or reviewed. Highly Qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration. Upon selection, if not already a member of the SES serving under a career appointment, the individual selected must have his/her executive qualifications certified by the U.S.
Office of Personnel Management's SES Qualifications Review Board (QRB) before appointment to this position. The selected individual's application will be forwarded to the OPM for review and certification by the QRB, unless the selectee provides evidence of their noncompetitive status (i.e., a current SES, OPM QRB certified SESCDP graduate, or SES reinstatement eligible). Upon QRB certification, the selected individual will be required to serve a one-year probationary period.
For more information regarding the SES, go to https://www.opm.gov/policy-data-oversight/senior-executive-service/. Equal Employment Opportunity The United States government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.
Additional Information
You will be expected to report to the duty station listed on this announcement. Veterans Preference: Veterans' preference is not applicable to the SES. Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders.
Individuals selected for SES positions members may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement. Tiering: The EEOC structures its SES positions into categories (i.e. tiers) to determine the pay range for each position. The categories are based on the position scope, breadth, functions, and placement within the structure of organizational levels across the Department/Agency.
Equal Employment Opportunity (EEO) Policy Statement: http://www.eeoc.gov/federal/index.cfm Employment Information Resources - Resource Center: https://help.usajobs.gov/how-to Males born after 12-31-1959 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx) The Equal Employment Opportunity Commission provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify Jennifer Blank, the servicing Human Resources Specialist, either by e-mail at [email protected] or by telephone at 202-921-3090. The decision on granting reasonable accommodation will be on a case-by-case basis.
TTY users may contact us via the Federal Relay Service, 1-800-877-8339. OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the Human Resources Office.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section and submit by 11:59 PM (EST) on 04/13/2026 to receive consideration. To begin, click Apply Online to access an online application.
You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select and upload your reΜsumeΜ and/or other required documents to be included with your application package.
You will have the opportunity to upload additional documents to include in your application before it is submitted.
Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position.
Complete the online application, verify the required documentation is included with your application package, and submit the application. It is applicant's responsibility to verify that information entered and uploaded, (i.e., resume and other required documents) is complete, accurate, and submitted by the closing date. Human Resources will not modify or change any part of your application.
Application packages will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages.
Required Documents
A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.
- RESUME: All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each) showing all relevant experience. Applicants seeking initial career appointment to the Senior Executive Service (SES) must include evidence of the ECQs and TQs. PLEASE DO NOT USE USAJOBS RESUME BUILDER.
- VACANCY QUESTIONS/ASSESSMENT QUESTIONNAIRE RESPONSES: Responses are automatically submitted through USA Jobs when you apply to this vacancy.
- ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation if applicable: CURRENT OR FORMER SES MEMBERS: Must provide your SES appointment SF-50 (Notification of Personnel Action), and an SF-50 showing current career SES status or career SES reinstatement eligibility. SES CANDIDATE DEVELOPMENT PROGRAM (SESCDP) GRADUATES: Verification of successful completion of an OPM-approved SESCDP and OPM SES QRB certification.
CURRENT FEDERAL CIVIL SERVICE EMPLOYEE: Must provide a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting you are a current Federal Civil Service employee.
- STRONGLY RECOMMENDED: Most recent performance evaluation.