About This Position
This position is located within the Naval Station Great Lakes, Business Office, Morale, Welfare and Recreation (MWR) Department. The purpose of this position is to provide a variety of functions within Business Office in support of the assigned site.
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess: FACTOR 1. KNOWLEDGE, SKILLS, AND ABILITIES Must have a minimum 2-year's documented experience in administrative functions, to include excellent typing skills, ability to use a personal computer with specific ability with word processing, spreadsheet, database, and presentation software-Microsoft Word, Excel, Access and PowerPoint strongly preferred. Must possess a thorough knowledge of English grammar, spelling, capitalization, and punctuation. Must be familiar with pertinent accounting procedures, billing processes, purchasing and requisitioning procedures. Must be familiar with document filing and retrieval systems, and have the ability to accurately maintain filing systems. Must possess written and verbal communication skills. Must be able to complete finished reports and/or presentations with a minimum of corrections. FACTOR 2. SUPERVISORY CONTROLS Reports to the MWR Business Office Manager who provides general guidance and instruction. Employee executes continuing duties and responsibilities according to established office policies, procedures and guidelines, and is expected to be a self-starter and work with little supervision. Work is reviewed in terms of overall accuracy, efficiency, effectiveness and conformance with the established policies. Supervisor provides assignments, schedule, initial guidance and advice, evaluates performance, approves/disapproves leave and initiates disciplinary action. FACTOR 3. GUIDELINES Guidelines include DOD, and DON manuals, directives, regional instructions, regulations, laws and policy decisions and local SOP's. Any application requiring more than a minor deviation from policy, or reflecting a situation not covered by policy, is referred to the supervisor for resolution. FACTOR 4. COMPLEXITY Tasks are generally repetitive and recurring in nature. Guidelines are specific and clear and supervisor is available for guidance. Minor decision-making may be required at times. FACTOR 5. SCOPE AND EFFECT Attention to administrative details and provision of superior customer service directly reflects on the pride and professionalism of the MWR Department. The incumbent's work is necessary for the smooth operation of information within the department, and contributes to the overall efficiency of the activity. Work contributes to the financial goals of the organization and the conduct of its business. The incumbent is responsible for maintaining a professional demeanor and appearance, and to ensure documents are delivered to the appropriate personnel and time sensitive/confidential material is handled with appropriate care. FACTOR 6. PERSONAL CONTACTS/PURPOSE OF CONTACTS Personal contacts are with active-duty military members, authorized DOD civilian personnel, activity managers and staff members, bank personnel, and commercial suppliers and delivery personnel. Contacts are for the purpose of educating, instructing, problem resolution and answering questions relating to cash receipts and deposits and to obtain information for use in a variety of internal reporting requirements. FACTOR 7. PHYSICAL DEMANDS/WORK ENVIRONMENT Half of the time in this position is sedentary and requires long periods of sitting when verifying cash and preparing bank deposits. Half of the duties involve some prolonged driving and climbing of stairs. The incumbent must have the ability to walk, stand, bend, push, pull and lift office supplies and bags of coins weighing up to 40 pounds unassisted. Work is performed in an office setting with normal risks and discomforts associated within an office environment as well as in transit between buildings in all weather conditions. The work area is well lighted, heated and properly ventilated.
Major Duties
This position may be assigned all or some of the following duties:Financial/Procurement Support Reviews accounting documents for accuracy and completeness (i.e. inventories, invoices/receiving documents, mess requisitions, etc.). Ensures proper authorization, correct account information and all other relevant information, such as source documents, before forwarding to the FFRSC for action. Maintains in-house control log for purchase requests and BPA's. Ensures BPA call sheets are attached to invoices. Ensures procurement requests for NAF purchases include all necessary information, verifies accuracy and forwards to the procurement branch of the FRSC. Responsible for knowing/implementing all changes in procedure, requirements, processing, etc. as issued. May be assigned as an approving official for site government purchase cardholders. Assists in cash counts and local audits. Assists the Cashier in the performance of duties as needed. Responsible for the initial steps in the return check process. May serve as POC for facilitating the distribution of Unit Allocation funds for site tenant commands, including establishing and maintaining a quarterly account of all fund deposits and withdrawals for each command. Administrative Support Produces documents using a personal computer from handwritten or rough draft materials ensuring that the completed documents contain the proper format, content, grammar, spelling and punctuation, including memorandums, instructions and general correspondence. Maintains electronic files of all finished products and provides via email as directed. Files documents into an established system or creates new filing system as required. Maintains suspense file for pending items and initiates follow-up action when necessary. Establishes and maintains files for regional instructions, local standard operating procedures (SOP's) and other pertinent MWR guidance. Answers phones, routes calls and provides general patron and employee information. Routes incoming mail, reports and documents. Prepares outgoing shipments for FedEx as required. Employee Assistance Serve as the site travel coordinator. Completes employee travel orders after a request has been approved. Maintains records of submitted and liquidated standard forms and ensures follow-up action. Responsible for collection of timekeeping documents from various sites. Verifies for accuracy with KRONOS.
Education
This position does not have a positive education requirement.
How You Will Be Evaluated
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Additional Information
Salary is dependent on experience and/or education. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 02/24/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12890508 It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to [email protected] to ensure proper consideration is given.
Required Documents
The following documents are required at the time of application: Resume Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.) If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50 NOTE: Failure to provide the required documents may impact eligibility, qualifications determination. Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive: Vendors Dependents aged 18 and older Service Providers Veterans with service-connected disabilities Contractors Visitors (includes visitors in same vehicle with CAC holder) Transportation services (taxi, limo, ride share) Agent, Assist, Aid, Care Giver Letters Au Pairs, Child Care Providers What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following: U.S. passport or passport card Military ID card (Common Access Card or CAC, DoD retired ID card) Permanent resident card (Green Card) Transportation Worker Identification Credential (TWIC) Enhanced Driver's License (EDL) Other forms of identification accepted by the Department of Homeland Security How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents: Proof of identity (e.g., birth certificate, passport) Proof of Social Security number (e.g., Social Security card) Two proofs of residency (e.g., utility bills, bank statements)
Frequently Asked Questions
What is the salary for the ADMINISTRATIVE ASSISTANT position at Commander, Navy Installations Command?
The salary range for this position is $20 - $23/hr. This is a NF-3 position on the General Schedule pay scale. Actual pay may vary based on locality adjustments.
Where is the ADMINISTRATIVE ASSISTANT job located?
This position is located in Great Lakes, Illinois. This is an on-site position.
What qualifications do I need?
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess: FACTOR 1. KNOWLEDGE, SKILLS, AND ABILITIES Must have a minimum 2-year's d...
How do I apply for this position?
Apply through USAJobs.gov by clicking the 'Apply on USAJobs' button. You'll need a USAJobs account, a federal-style resume, and supporting documents. The deadline is Feb 24, 2026.
Is a security clearance required?
No security clearance is required for this position.
What does NF-3 mean?
NF-3 refers to the General Schedule grade level. Higher grades require more experience and offer higher pay. Visit our GS Pay Scale page for full salary tables by grade and locality.
What benefits do federal employees receive?
Federal employees receive comprehensive benefits including health insurance (FEHB), retirement through FERS, Thrift Savings Plan (TSP) with government matching, paid annual and sick leave, paid parental leave, life insurance, and student loan repayment programs.